Absolutely beautiful products and beautiful showroom…read more The customer service is HORRIBLE. I was one of two customers there and could not get help. I did see about 9 employees hanging out. I asked the lady at the front desk for help and she told me to walk around and get it. I couldn't get anyone to help me so I went back to her. She said they didn't have time to walk around with people and answer questions. I am shocked and so disappointed because they do have beautiful stuff that is high quality.

I have been a customer here since soon after it opened years ago. They sell all kinds of trim…read morecarpentry material as well as doors, windows, and hardware. Tassos is a great salesman and the owner, YJ, is very friendly and keeps competitive pricing that beats other suppliers such as Probuild, Bison, and BMC. They offer delivery of materials and can order custom materials for you if it is not in stock. If Tassos is not available, both David and Vita are also excellent employees with whom to work.

As a custom builder that has used Arizona tile and Granite for years. Have sent many clients and…read moreinterior designers to them for countertops and flooring. We recently sent a client that we met with for several hours to select the clients perfect countertops selection only to be told they will no longer sell to builders. They gave us a quote at the time of the slab selection and when the fabricator called the have the slabs delivered they increased the price by $1200.00. We spoke to them and showed them the quote they issued and they refused to honor the quote. Stating they no longer will sell to builders or remodelers only to fabricators. As a member of the custom builders council in Houston. I will make sure that all custom builders in houston and designers know they can no longer do business with Arizona granite and Tile. They have cost our business and our client $, time and forced to go elsewhere to select materials. Save yourself time and and money. Go somewhere else to pick your materials.

I love Arizona tile... Margaret in the showroom is absolutely amazing and has such a great eye…read more.. she is so incredibly helpful and nice! She makes Arizona tile even better!!! Margaret rocks!

Quoted $430. Charged $490 when I show up. Someone stood on…read morethe wood and stained the boards. HH claimed it would just sand out. It did not. Big attitude from manager, no compensation for time, delivery or taking a day off since they aren't open on weekends. Replacement showed up strapped down to keep another customer order safe from the rain on open truck bed. Mine is warped. It's hard to warp hard maple. I ask for refund. Big drama from manager because I wouldn't let him try a 3rd time. Sorry, I have a job. It's not to wait for Houston Hardwoods to do theirs. The 2nd table was beautiful. A real shame it was wrecked in delivery. For over $600 I can just get a walnut table online and without the drama.

Houston Hardwoods has a wide selection of hardwoods. I am looking for beech today and have struck…read moreout, but I can't find beech anywhere for some reason. I like this place though because its earthy atmosphere, this is not a place that adds cost to facade. If your project needs hardwoods for Alder to Walnut then try this place!

Staff is very unprofessional they give a price and don't know how to honor it they blamed it on the…read morenew girl but she asked for the price and charged me even took my money then some other lady who looked like she was in charge of the front desk said she couldn't do it for that price therefore they refunded me my money gave me 3 different prices definitely do not recommend this place they're so rude and unprofessional including the guy (Mario) who runs the place.

Staff was rude and very unprofessional. I was standing with my kid near the snack bar and an…read moreemployee told me "are you just going to stand there I'm going to mop " instead of politely telling me to move . Later on a lady on the couch area asked me if the employees were mad , because she as well was upset because they got onto her kids at the snack bar if they don't like it why have a snack bar to begin with

We heard about Builder's Surplus from the Nextdoor App. We are in the process of redoing our floors…read moreand wanted to compare flooring prices. They have a variety of household design supplies. We recently bought door knobs from Home Depot and saw the same brand here for half the price that we paid. The flooring section wasn't as extensive as we envisioned however, the prices were reasonable. We will definitely keep this business on the top of our list when we are considering home renovation options in the future.

John is the best! Very helpful in providing all options and things to consider. Wonderful option…read morefor wrought iron doors.

Mr. Victor Herrera helped me in a very big way helping get the floors I need great services 5 stars!read more

From the owner: Factory direct flooring store in Houston, TX. We carry in stock laminate, luxury vinyl and tile!read more

Friendly service and mercury thermostat recycling!…read more The staff I spoke to on the phone and in-person were friendly and helpful. I was looking for a location to drop-off of a couple of mercury thermostats for recycling and this was one of those places! I had called another location that was neither helpful, nor did they offer mercury recycling, so hats off to this store!

My boyfriend went in here looking for a part. Unfortunately the store didn't have it, but Mr. Dean…read moreCarter was nice enough to tell us where to buy it. We appreciate your help!

I bought my door through the Clearance Center. It was installed today and looks great. The person…read morethey used to install the door was wonderful. Caleb Rodriguez from the Texan Toolbox was fantastic. He came exactly on time, worked diligently until the job was complete, covered my rugs so they were stain free where he worked, and cleaned up after himself. I'm so pleased with the final product. Buying a door is one thing, but if it's not installed properly no matter how good a product it is, things will just not look right. Caleb did a fabulous job. I would buy again through the Clearance Center as long as I knew the person installing their product was as professional as he was.

7.15.24 Came in here looking for a laundry room door I want…read moreto replace. I knew what I wanted but just did not see it. I asked a gentlemen named Cesar for help. Cesar was very helpful and polite. He knew exactly what I was looking for and took me right to it. It was $200 cheaper than the one I have originally bought it from Home Depot.(Home Depot sent me the wrong door,smh) Door Clearance Center has some beautiful doors. Some of the doors are highly impressive. (Will share photos) The prices seem to be very reasonable as well. I paid and my contractor will go pick it up and install it.

Kevin is very helpful and the prices are only surpassed by the level of customer serviceread more

From the owner: Building Material Trading Inc is a leader in the residential building material industry, we…read morespecialize in millwork, moulding and trims, siding, cabinet doors and cabinetry.