I lived here exactly 1 year, from 2019-2020. It was my 5th apartment in 8 years (and I'm now at my…read more6th), so when I say this was THE BEST CUSTOMER SERVICE I've EVER experienced with renting that's saying a lot! Starting from trying to even rent the place the leasing agents were AMAZING, especially Jodie. We were trying to rent from halfway across the country and she made it so smooth! Their communication is superb. As tenants we had zero issues. The maintenance staff was also very good and always very helpful and kind as well. They even showed up within 10 minutes one morning when my door knob fell off. The location is great, half an hour to IU health, 6 minutes to Costco, Trader Joes, Fresh Thyme, and a bunch of clothing stores (Ross, Burlington, etc.), less than 20 minutes to Fort Harrison State Park. Basically whatever you need is in short driving distance :) We had the 2 bedroom 2 bathroom and it was a great value, the layout was very practical and the complex was very quite and well kept. The only downsides were not having an elevator and the electricity bill in the winter due to heat being electric. Just 2 points to consider when moving in. Overall, I would highly recommend this complex, they're great!

Made a next day appointment - applied online Monday. Jodi said income looks good. I paid the $75…read more She said she would email me if something can up. I have NEVER been late on rent in 2 years of moving here to Indy or AT ALL ever - you can see that online in rent cafe. My income is good. Always pay my utilities and car payments. I work hard. I asked about credit score bc of divorce I am working on it. S he said they look at the whole picture. Clearly this company does not. She never responded to me just ghosted me. I found out by looking at my app on the website it said DECLINED. Very nice . I will never recommend any of this companies properties. Enjoy your $75 and the fact that you lost a great renter. I never received an email!

I highly recommend the The Whit apartments. The apartment is in the heart of downtown INDY, lovely,…read moreand quiet. The amenities are wonderful, but most remarkable is the management and staff. The management is very responsive and maintenance team is professional and very quick to repair anything that is needed. I highly recommend!

Pay $30k to live in a 2bedroom a year and they kick you out of the pool at 9:45. Not worth itread more

I was recently informed that my lease will not be renewed due to my "interactions with the office."…read more For context, when I first moved in there was a significant mouse issue in my unit. Over 30 mice were found, and multiple rodent traps had to be placed around the water heater area. Understandably, that was frustrating to deal with as a new tenant. There were also maintenance issues during my tenancy. At one point my refrigerator broke and I was told it could take over a week to replace. Additionally, on multiple occasions when maintenance entered my unit while I was away, my dog was locked in the bathroom for long periods of time, which was very upsetting. I'll be honest that I did express frustration to the office about these situations. However, my rent was always paid on time, I got along with my neighbors, and I tried to be an active and respectful member of the community. I'm sharing my experience so future tenants are aware of how concerns about maintenance issues may be handled. Your experience may be different, but this was mine.

My boyfriend and I recently moved in and we love it. It's a quiet neighborhood, lots of trees and…read moreanimals my cats love to watch. They way everything is set up really makes it feel like home.

Lived here for over two years, in a first floor, 2B2B. We loved cooking and baking in the kitchen,…read morethe in-unit laundry, and spacious walk-in closets. We appreciate the many resident events each year. We used an app on our phones to unlock the doors for access to the buildings. Pond view apartment was very pretty. Maintenance team was amazing and always provided quick service. Big fan of the dog park, and many waste baskets along the walking paths. Grateful to have been able to add on garages for each of us. They would plow during the snow and keep the pavements salted. Hallways at night would smell like trash and regulations for the trash valet were not strictly enforced. Hallway carpets were stained, but vacuumed regularly. The microwave and dishwasher both had to be replaced during our time, which they did quickly. Some additional move out fees for cleaning. All in all, we look back fondly and happily on our time at Satori Flats.

Everything at Satori Flats has been amazing since the day we walked in for a tour. Jessica was…read morefantastic on the tour and answered all of our questions and did a great job helping us find a place here. We love our apartment! Everything has been kept so nice. The maintenance crew does a fantastic job keeping the complex clean. I feel like they are always checking in to make sure that everything is running smoothly and kept in the absolute best of shape. Recently we had a package that was delivered to the wrong address. Jessica and Africa went above and beyond to make sure we were able to track it down. This hasn't been the only time they've helped as well. We absolutely could not have asked for a better apartment community to move to. The proximity to everything is fantastic and the trail around it has been awesome for a relaxing stroll or run. Our apartment is beautiful and more than enough space for the two of us and our cats. Thank you Satori Flats!! You're one of a kind.

I was supposed to get a tour of their apartments this past weekend and I scheduled the tour nearly…read morea week in advance, but I kept getting mixed info sent to me regarding my scheduled tour. One day they tell me I'm scheduled for Friday, the next day they tell me the following Monday. I clarified multiple times and they told me I was set for Saturday, but I show up on time and nobody was at the office. I called and emailed but nobody answered, so I waited and nobody showed up. I finally get an email response today and they tell me that I was supposed to be informed of them having to reschedule, but I never received that communication. This office is so unorganized and I would not want to get an apartment at a place that can't even handle properly scheduling an appointment.

The people who live there are great and never had a problem with my neighbors but god damn if the…read morestaff isn't the shittiest ppl you've ever met. Nothing gets done in a respectful time. It'll take a week a least before they even come check stuff out. Sucks if you have anything major happening. They'll charge you 1300 a month for rent in a heart beat but wont do shit for you other than that.

My apartment was nice and I felt safe. The company did upgrades in the 27 months I lived there…read more In the office I adored Angie Best. She was always kind and helpful. The grounds were well kept and always looked nice. The maintenance staff was terrific and were very quick to fix any problem. I will update as to weather I get my deposit back.

Honestly, we don't have anything negative to say. We've lived here for several months and have had…read morenothing but exceptional experiences! Be it maintenance being prompt and efficient to the front office giving us dog treats, we're very pleased and can't wait to continue living here!

All of the photos were taken today (10/02/2024)...except the marked Future Resident photo to show…read morethe passing of time the dog poop in front of the leasing office was avoided. I was advised today that the buildings are vacuumed on Sunday and Wednesday. However, our building has only been vacuumed once in the 2 months we have lived here (and the last time was right after my husband's review). Now, I realize it is fall and leaves will be coming in the building (because I'm not an idiot), but the amount of leaves in our front entrance, up the two flights of stairs and gathering outside our apartment door is not from just the past 2 days. It has been accumulating since 8pm on September 15th (when they vacuumed last). They came in on September 17th to change the air filters (behind a locked door), but they did not clean up all the gathered dust and dirt. Since we aren't ''allowed'' in these rooms, shouldn't they be cleaned regularly as well? Given the amount of dust accumulated on the grate and bunched in the room (pictures provided), as well as all the dust and lint behind the dryer (which is a fire hazard...according to my father-who was the fire chief of Rochelle), the amount covering the bathroom fan vent and sprinklers throughout the apartment...there is no way this apartment was properly maintained before we moved in. Look at the amount of dirt and webbing accumulated on the lights outside our building. Today, I took 13 pictures of dog poop that varies from fresh to dried out. All of these pictures were taken along a paved path that should have been spotted by whomever is supposedly picking up the poop once a week. Considering the pile outside the leasing office (in front of the Future Tenant sign) taken on Thursday, September 26 and again today October 2 you would think the staff would be more mindful to showcase their property better. Now, I will mention the curtain issue again in my review because it still irks me that I alone was single out. I get the reasoning and have no problem having removed them. The thing that bothers me is that the other apartments don't have to follow the same guidelines as we were instructed. I get they don't want people to hangs things up because it could damage the wood, but you need to be consistent with your rules. Considering how the wood on my porch is rotten to the point there are gaps, I just have to hope it is more secure than I can see and the corner doesn't collapse. Judging by the repair job it appears to be fixed and painted over instead of taken care of...there's a decent amount of wood missing behind that paint. Also, there have been shady people hanging out in our parking lot the past several weeks. Three times there have been people meeting in our overflow lot that do not live in the surrounding buildings and tend to leave once they are noticed. One guy sat in his car all day and even went down by the water to take a bath. The front office has advised all tenants to call the police about situations like this or about all the pot smoking all over the property. I'm not going to call the police when this happens, because it would become obnoxious having the police here that much (and I'm not going to put myself in that sort of danger). Not to mention, do you really want the police at your complex all the time? Lastly, I realize how I sound. I'm intense because I want to live somewhere that is properly taken care of. However, considering I was advised that they do ground maintenance on a regular basis and I can verify with pictures and witnesses that they don't get done, it bothers me that the front office staff doesn't check their property all that much. If they do, then you can't suggest that I'm lying. Even if you think I am...the pictures don't. Trust me...I can start taking pictures daily to show. Check my review on Yelp for other places I've rented.

I lived in this complex over three years ago and before it became Lake Clearwater Apartments. The…read morestaff here was really helpful, maintenance was fast in fixing problems, and the apartments are huge for the price. Excellent location close to restaurants, malls, and a movie theater. Close to 465 and grocery stores, banks, and schools. The pool is nice but I wish that it was not located in the center of the complex so that everyone can look out and see you in your bathing suit. The gym area is small, but rarely busy. Machines are fixed quickly when they do break down (which was not often when I lived there) and each machine had its own television. Overall, my favorite apartment complex in Indianapolis.

My family has lived at Hickory Cottages for about 2 1/2 months now and we absolutely love it. The…read moreproperty is kept impeccably clean and is well-maintained with numerous amenities. There are beautiful places to walk and explore. We love to visit the grill at night to cook dinner and utilize the fun things like the bocce ball or the electric fireplace, etc. my husband and I joke that it feels like we are living at an Airbnb or a resort! I've personally had multiple experiences with Charisse and Lilly in the main office and have not been disappointed once. They've always been kind to the 5 of us and have gotten back to us with any of our needs in lightening fast speed. The maintenance men are great here and very respectful and knowledgeable. Kimberly, the properties "Beautification Specialist" is always cheery when we see her on the property. Whether you are looking for a temporary place to land or a more long-term place to call home, you will not be disappointed by choosing Hickory Cottages!

Catfish type of property. At first glance everything seems nice, but after my tour I don't…read moreunderstand why the prices are so high. Not to mention the entire tour the girl showing us was practically crapping her pants while walking in front of us. Everything seems to be made out of cheap material and the layout was super basic. The girls running the office there seem real desperate to make the sale. Plus someone smells super fishy in the office.