Brought my engagement ring to be repaired. When I picked it up, it was not my ring. The band was…read moresignificantly smaller in width .( original band was platinum, what I got back was NOT platinum )The clerk swore it was my original band. Trusted their professionalism and a year later my band bent and broke. Extremely disappointed.

Great service. Trustful family business for over 50 years and owners are so honest. No worries…read morehere! Jewelry Repairs, watch batteries, great selection of engagement rings with choice of Lab diamonds also. Great boutique items - one stop shopping! Prices are great. They will work with you and design with you while staying within your budget. Suzanne, Kim and Ashley are great!

They are very friendly and long time residents of the area. They are a little pricy, but I would…read morerather support a local business than a large chain. We had a ring resized and they did a good job.

I recently had the pleasure of working with Morgan Jewelers and I am beyond impressed. I needed a…read morecustom piece of jewelry on a very tight timeline, and they went above and beyond to make it happen. I brought in an engagement ring that I wanted to redesign + reuse some elements of it to create my wedding band - complicated to say the least, Morgan Jeweler's made it easy and it was reasonably priced! From the warm welcome to the patient design process, their attention to detail was outstanding. The final piece exceeded my expectations in every way. If you're looking for a jeweler who is skilled and truly cares about their clients, I highly recommend Morgan Jewelers! Their exceptional service has made me a loyal customer for life. Thank you for creating something truly remarkable!

I was slightly reluctant to write a review as I consider Nazir's our local "hidden gem" (no pun…read moreintended), but overcame that when I resolved that great businesses run by good people should be shared. For many years my family went into Boston for our jewelry needs. I finally wandered into Nazir's and they quickly became my "go to' jewelers. In addition to traditional standard offerings, Nazir's has an outstanding selection of eye-catching off-the-shelf and custom offerings. Nazir and Emily are great: helpful, patient and wise. No condescension; only enthusiasm here. In addition to their convenient North Shore location, they offer that elusive combination of high quality and good value (IMHO).

I have Nazir's to thank for my GORGEOUS engagement ring! My fiancé was blown away by the excellent…read moreservice and setting advice given! We will absolutely come back for our wedding bands!

I have been to Zemanian Jewelers twice and both times I have had a positive experience He is…read morepolite, knowledgeable and treated me very fairly. I have and will continue to refer this establishment too others in the future.

Owner is very helpful. And appears very honest. Replaced batteries on 5 of my watches at a fair…read moreprice and is working on another watch that had quit. Gave me a "not to exceed " price which seemed reasonable.

I brought in two bangle bracelets where the charms had fallen off. One had the o-ring and the…read moreother needed an O-ring and also needed the opening to be filled up a little bit and he wanted $130 which I thought was extremely high! When I questioned why he said the price of silver had gone up. I haven't had jewelry repaired in a while so I wasn't sure so I decided to do it. Then it was going to take a little over a week and I was gonna be out of town so I took them back. I went to another store - Capitol Romance and my total is only going to be $12.

We have been going to the Jewelers Workbench way back since it was a kiosk in the Steeplegate Mall…read more The workmanship is top notch, the customer service and care can't be beat. I just had an old ring restored for my wife with a replacement of missing stone with a ruby. It was beautifully done. On top of that, Gregg is a generous and kind man who always goes above and beyond when doing any kind of repair. I highly recommend the Jewelers Workbench if you are in need of any kind of watch or jewelry repair or restoration.

Buyer beware. Went in to get my Swiss watch battery…read morereplaced. After "replacement" the older woman handed me the watch back and I noted that neither the time or date had been set (usually done as this is a sign of professionalism) and further the second hand was oscillating back and forth. I inquired if the battery had been done correctly. She took it back and went to work on it and brought it back saying it appeared the watch was broken and offered to send it out for repair. I declined and took the watch back. I ordered a battery online and replaced it myself and it has been working just fine ever since. Wonder what they would have charged for that "repair"?

I have shopped MSJ for 18 years, and love it! Shop with confidence. I had MSJ do some restoration…read moreon pieces my mother left me and the work was just beautiful. I had engravings done on a locket and a ring, and the lettering was lovely- Quality, dependable and competitively priced with other store's estate jewelry. They stand by their products and repairs. Also, I enjoy their live sales on Instagram - a fun place to "window shop" as well as actually being in their store. My two faves are the Portsmouth Store and the Dover store in New hampshire.

Great discovery! Just moved into the area and it was great to find a shop where you get honest,…read morecourteous service. I'll be back.

Joey's Jewelry, talk about a hidden gem! My 84 year old friend said these are the only fair, honest…read morejewelers he trusts and I believe it. Joey and Barbara (and Emu too!) make you feel instantly at ease. You can tell they want to make people happy more than make money. They made my year so far by fixing a cherished Rolex for $36 dollars, that's right, $36! Replaced a few other watch batteries for $3 cash each installed, $4 if debit but that's only fair. My friend had me drop off a Mickey Mouse watch he inherited from his mom that is priceless to him. That cost a little more to fix but they called with an estimate before starting any repairs, very fair. I just picked it up, it's perfect and friend is thrilled he can wear it again.

Chris is amazing. I came in with an odd request of a necklace with a dagger for my wife. We sat…read moredown for an hour talking about my wife, the reason for the design, the occasion (an anniversary / birthday), and what other pieces of jewelry she has. At the end, we came out with a design that was much better than the very little detail I had in mind. My wife loves it and gets comments on it all the time.

I cannot say enough wonderful things about Chris at Tetreault Jewelers. As a former employee at a…read moredifferent fine jewelry store, I have heard some horrible stories and was nervous to have my ring reset. After hearing the MANY amazing reviews from locals, my sister and I gave Chris a try resetting some jewelry. He went above and beyond for both of us. He was helpful, honest, not pushy, patient, and his work was top notch. My sister lives in Dallas and comes back to Ipswich to do her jewelry shopping she is so impressed. We are fans for life!