Back In the beginning of April my friend was looking for a locket that she could engrave her…read moreinitials on and put her in. We went to NH one jewelry store was very nice we shop there often they just did not have anything the other the sales person was very young and rude. So we left and decided we would go on a search for a locket. On the way home I thought about Royal Jewelers. We had never been to the store but someone I know spoke very highly of it. So I called the store explained what we were looking for. The saleswoman sounded excited as she said they had just the locket they had it for awhile. We asked Margaret to hold it for us. We went a few days later and it was exactly what my friend wanted-mind you this was a small purchase under $500. Margaret treated us like we were buying an expensive piece. She was so helpful and genuine. My friend purchased it and they had it engraved it came out perfectly and before the engraving was authorized Margaret sent an example over. The store is very beautiful, and Margaret is a gem herself. It was a great experience, we will be back.

Absolutely avoid this business. I cannot caution you strongly enough. Absolute incompetence verging…read moreon malpractice. They're just there to push metal and rocks with no genuine concern for the customer. My wife went to Royal Jewelers with her engagement ring and the ring marking the birth of our daughter. She's had them for 27 and 24 years, and she left with both rings destroyed and needing to be rebuilt from scratch. The rings were joined together and she wore them often, but this past time she wasn't able to easily remove them. She wanted them resized and expected they would remove them by cutting them, easing them off and then add a small section to make them larger. Instead, after they were cut, their senior "expert jeweler" went after them with two pairs of pliers like he was using the "Jaws of Life" and tore open a 1/2-inch gap in the ring putting sharp bends and scratches all around the ring, including hard bends in the settings and basically destroying the entire ring set. Now she's home in tears with her ring, absolutely ruined by this yahoo, and needing it to be rebuilt from scratch. To make their failure even more painful for us, the ring was originally made by a good friend of ours who has since passed away. He was an actual professional jeweler that I'm certain could have easily have managed this task. When I called to speak with this jeweler, I got a complete song and dance of "Well I had to be careful not to cut her finger with the sharp edges" and "I told her some of the set stones may come a little loose". Seriously? He should have told her "I'm going to open up your ring like a pinata and you will never wear it again." And the nonchalant attitude of not my problem "well these things can happen" I got from him on the phone was beyond the pale. He could have easily slipped a thin strip of stainless steel under the cut to protect her and eased the ring off. Or, he could have cut the ring on both the left and right side so it would come off in two pieces. This is a simple job that just needs some care and can be done in many ways. Royal could have done better with bolt cutters! So, I would say to any potential customer, Royal Jewelers may be suitable for retailing pre-manufactured items or working on costume jewelry, but for anything with sentimental or monetary value just stay away. And to Royal Jewelers, I just say this, if you cannot do a job right, then just say so and don't take the job.

I just purchased my wedding band from Exeter jewelers... Great selection and very helpful and…read moreflexible turnaround timing as well as working with pricing within my budget!

I have purchased jewelry from Exeter Jewelers over many years. This is my preferred store even…read moretoday though I no longer live in Exeter. What's important to me is quality of the products, consistently excellent and the skill of the staff. They stand behind their products and attend to any repairs needed. If you like a ring, they will size it at no cost. The pieces I have purchased have stood up for many years For a special event such as a wedding, one wants the best and that is what Exeter Jewelers provides. I encourage anyone to make their special purchases here. Being a small shop, if there are several customers you may have to wait a bit. I read the comments below, but they are not consistent with my experience. The staff is very serious about their work, and focuses completely on the customer in front of them.

rip offs they only buy at 10 percent of value brought things…read moreto sell several times less than 10 percent value offered

My sister went there after a friend suggested she try them. The friend's experience was positive so…read moreshe took her coins there. They were friendly and were able to evaluate and offer a fair price. It's not as much as if you sold them by yourself but she wasn't interested in doing that and was done within an hour

I have been a longtime customer of this shop. The selection is as nice as shops out west . Priced…read morecompetitively The owner , Cathy is very knowledgeable and has high quality items. She is also hard working and kind. She care about what she sells . .

Last Christmas I purchased several pieces of jewelry. i discovered, after the fact , that I paid…read morethree times too much for a squash blossom necklace. Not only do I pay too much but was charged an additional $75 because I used my American Express credit card. I spoke with the owner a couple of weeks later and she basically told me that the price was good, to enjoy my necklace and that it was just money. Please, google all your purchases before buying anything!!! Horrible customer service.

An exceptional experience from start to finish…read more From the moment I walked into Nasar Diamond & Fine Jewelry, I felt taken care of--not pressured, not rushed, just genuinely guided. Elie is very knowledgeable, patient, and clearly passionate about what he does. He took the time to explain options, answer every question thoroughly, and made sure I felt confident in my decision. The craftsmanship and attention to detail are outstanding. You can tell they prioritize quality and integrity over upselling, which is rare and incredibly appreciated when making an important purchase. Communication was clear throughout the process, and everything was delivered exactly as promised. If you're looking for a jeweler you can trust for meaningful pieces and big moments, Nasar is it. This is the kind of place you come back to--and recommend without hesitation.

My fiancé purchased my engagement ring here. He is a fairly reserved guy and doesn't often talk…read moreabout his retail experiences but I've heard him talking with friends and even my brother about how much he liked this jeweler. He says they're very helpful and respectful of budget, honest, and timely. They were able to get the ring in early for him so that he'd be able to propose while we were at the Grand Canyon! Exceptional customer service and of course the ring is beautiful. My only experience first hand is from when I went into their shop to get sized before he purchased anything. While I was there everyone was very friendly and not pushy whatsoever. The owner (Eli?) quickly got me sized and I was on my way.

My husband bought me a beautiful ring for our 40th anniversary and Rob came through with a…read morebeautiful diamond band! He is wonderful. He has also made a beautiful diamond ring out of a ring my mother-in-law gave my son-in-law to give my daughter on their engagement eight years ago, and he has repaired rings for our family. His prices are amazing and he is so personable and trustworthy! I would not purchase jewelry or take my jewelry anywhere else. I would recommend this jeweler to anyone!

We have been going to Jewel's Gallery for over 16 years. They have created custom engagement rings,…read morewedding bands, and have repaired and renewed jewelry. I can't imagine going anywhere else! They're fast, fair priced, talented and make you feel like family.

I was looking for a jeweler to resize my engagement ring and wanted to stay away from the brick and…read moremortar stores. Found this place through Google and I did not regret my decision. This young man was able to resize my engagement ring and solder mi wedding band to prevent any dents on the ER. His work was clean and efficient, it took 3 weeks when originally said one week but that wasn't a problem. He also tightened the prongs and cleaned them. They're closed on Monday even though Google says it's open. Will definitely come back for checks and jewelry cleaning and maybe get one custom made piece.

Dropped my gold chain off to be repaired. I was told it would be ready in a week and a half but it…read moretook a month.

Fabulous! Simultaneously luxurious and friendly and approachable!…read moreLove love going in there! Andrew is my go-to but every person and interaction has been lovely!

I have never been treated with such disrespect and shameful customer service. Went to pick up a…read moredetailed wedding band that originally did not fit. After looking at the detail on the wedding band, the detailing was completely different. The sales women say "they look so close in comparison". I'm sorry if I can notice a difference, it's your job to notice these things. Yet she has the audacity to tell me she's good at her job. Later to find out the OWNER, she usually sits at the front desk looking at her nails and all her jewelery placed the order incorrectly. When the owner originally placed the order she told us maybe 2 weeks. It took the incorrectly ordered ring 6 weeks to come in. When I had said she ordered the wrong ring and would rather look at her nails, the sales person and manager yelled at me. Yes the whole store could hear their unprofessionalism. Customer is already right regardless of who signs your paycheck. This company should be ashamed of themselves. Their customer service shows that they only care about themselves rather than taking care of what used to be loyal customers for 45 years. After that traumatic and scaring experience, I got a refund and wait straight to their competitor. ALWAYS choose Long's, much more professional and they will not yell at you.