Bonnie is one of those people who has an aura that animals sense and respond to. I had doubts that…read moremassage would be effective on my Clydesdale, because he is so big. However, he responded so well to Bonnie's touch and tone, and his fear that comes from mistreatment in his past faded after just a couple of visits with Bonnie. I can see him relax, hear things pop, and just see a difference in him after he has his treatment. I also have a small mare with attitude, and she also becomes putty in Bonnie's hands. I am convinced that my mare had pain I wasn't aware of, and she now runs and frolics much more than she did before I started her with Bonnie. I am now a believer!

Bonnie is amazing with our horses... they all but fall asleep. Always happier after a visitread more

Wonderful, wonderful place! Could not ask for a more supportive, more caring group to help you find…read moreyour next family member! My family adopted Hannah, a young Dutch Shepherd/Malinois from the rescue and she was clearly well cared for, and well loved. Barbara and Brianna are available by phone for any questions and have been amazing helping us all settle in together. Highly recommended, they want every adoption to be a success and will do what it takes to make that happen.

This shelter got good reviews so drove all the way out to Sacramento someplace and it no longer…read moreexisted. I think websites and Yelp need to update more.

I found "Kayla" online, and brought my dog to be groomed by her for the first time yesterday…read more.. When my Hubby picked him up, he was super happy. That made me feel relieved to know he was in such great hands. He smelled and looked amazing!!! His little bandanna was adorable. I highly recommend Kayla, as an owner of a picky dog.

I had a very disappointing experience with Waggers. When I first called to make my appointment, I…read morespecifically explained that I have a 3-month-old puppy who has not yet received his rabies vaccine. I was told that this would not be a problem because they do not require puppies to have a rabies shot for grooming. When someone called later to confirm my appointment, I asked again to make sure. I clearly stated that this was my puppy's first grooming appointment and that he still had not received his rabies vaccine. Once again, I was assured that it was not an issue. However, when I arrived for the appointment, I was turned away because my puppy didn't have a rabies vaccination. This was incredibly frustrating because I had already made special arrangements at work, took my lunch break later than usual, and coordinated with my daughter to pick up the puppy after his appointment. If this is your policy, that's completely understandable--but I should have been told that from the beginning, especially after asking twice. Instead, I wasted my time, rearranged my day, and left feeling very disappointed. Better communication and consistency with customers would have prevented this entire situation.

Unfortunately all of our experiences with this facility have been when we have had to euthanize our…read moresweet fur babies due to unforeseen medical emergencies but every single time we could not have asked for better care. Every step of the way from diagnosis, treatment, and even the euthanization itself was handled with the utmost care, respect, and compassion. Our animals are our extended children and it has shattered us each time, but every single employee and veterinarian at this VCA location was beyond incredible. They were supportive in helping us understand, attentive with our needs and desires to be present until the last moment, and they were extremely efficient in making sure the "background noise" of paperwork and payments and technical details didn't cloud our time to support our fur babies and be fully present where it mattered. I recommend this location specifically 100 times over & hope someday we will get to appreciate their services when it's not associated with the most tragic moment for our family. Thank you to every single employee and veterinarian that assisted us with our most precious non-human babies (Lilly, Darla, and Mama). Our family cannot express our appreciation for your genuine care every step of the way.

My grandfather is partially deaf and his cat needed to be seen, so I came with him as an advocate…read moresince he has a hard time with customer service sometimes. We brought the cat into the ER on Friday and then again on Saturday of last week. The ER vet sent us home both days with cans of cat food, but no prescription. I was told that if we needed more food to call back for a prescription but otherwise, they advised us to contact our primary vet for a prescription through them. We did as we were told and followed up with our primary vet for the prescription but while waiting, we ran out of food. I called this emergency vet back and spoke with Maddy and I explained our situation. She put us on hold and spoke with the vet, then later came back to tell us that they will email me a prescription within the next day but if we needed food before then, we could come in today without a prescription and that she'd leave a note on the account. I waited until about 7:30pm for the prescription to be emailed and when it didn't come, my grandfather and I decided to show up to just buy some like we were told we could do. We were helped by a woman named Sasha who was immediately suspicious and argumentative with me when I explained our situation. I told her I wasn't trying to argue with her and that I'm just relaying what we were told because we need the food and we wouldn't have driven down here for no reason. She spat back that Maddy was wrong and shouldn't have told us anything. I told her what the Vet also told us and she relentlessly argued with me about that too and she discredited him by saying he was new, he didn't know anything, and that wasn't a vet, he was just an intern. Her coworker overheard us and suggested that Sasha go speak with the vet in the back and see what they say. Sasha argued with her coworker but eventually went to the back and got approval. She then came back to tell us we got an exception but then also belittled us for not having a prescription and for taking from their minimal stock. She literally told us that they only carry enough product for patients and that we can't come back to buy food from them because they don't have enough stock for people off the street. I told her that we were a patient who was seen twice last week but she argued with me again about that. Sasha also tried to charge me over $1,000 for somebody else's services and then argued with me about it when I told her she was wrong. Her coworker finally pointed out that she never took my last name or contact information, and as it turns out, we were the wrong client. Sasha didn't apologize for her behavior or for the mistake and our total ended up only being $70 and this whole ordeal took an hour to do.

Shaun is the best! He has to be the quickest and most experienced trimmer ive worked with in the…read morelast 20 years. He is very friendly and while he is working, you can tell its like clockwork to him and thats shows experience. Highly recommended!!

From the owner: Mobile Cattle Chute for Small farms • Dairies • Ranches • Serving California’s Central Valley and…read moreSurrounding Areas • Ill work with your Veterinarian and come to your Farm or Ranch • Call Me

Terrible service and EXTREMELY overpriced. They are 2 times the normal rate. I was trying to get a…read morerefund because she charged me more than what the cost was, but she refuses to and started ignoring me. After reading all the other reviews it seems like that is her motto, CHARGE MORE THAN WHAT IS STATED THEN IGNORE THE CUSTOMER. On top it all off my dogs got returned hella dirty, had bites and diarrhea. STAY AWAY!!!

Cassie and her team take amazing care of my dog when we are out of town and he looks forward to…read morespending time with her. She is passionate about the care of every pet she takes care of! Would highly recommend Elk Grove Pet Resort and Spa to anyone looking for boarding services.