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    Booth Heidi DVM

    5.0 (1 review)

    Services - Booth Heidi DVM

    Pet physical or wellness exam

    Pet vaccinations

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    5 months ago

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    Stonelake Animal Hospital

    Stonelake Animal Hospital

    (253 reviews)

    I've been taking Tucker to Stonelake for about a year now, and I couldn't be happier with them. I…read morehonestly wish I had switched sooner! The team is always thorough, caring, and incredibly accommodating. Whenever I call to get Tucker in, they usually offer same-day or next-day appointments, which I really appreciate. If I ever have questions or concerns, I can always call and speak with one of the doctors. Their level of care and responsiveness really stands out. I'm very satisfied with the service we've received and will definitely continue recommending them to friends and family!

    We came here for what we believed was an upper respiratory issue with our 10-year-old German…read moreShepherd. Unfortunately, our experience with the vet was disappointing. I didn't catch the female doctor's name, but she spent maybe no more than three minutes with us before immediately recommending numerous additional tests and procedures, including urine testing, stool testing, X-rays, and an ultrasound, even though our dog's lungs were clear and her main symptom was mucus in her throat. Throughout the visit, we felt dismissed rather than listened to. After seeking a second opinion from another vet, we learned it was allergies, which made the experience even more frustrating in hindsight. We also had to call back just to get the name of the medication that had been prescribed perviously, and even then it felt like the information was given reluctantly. That being said, the vet tech, who I believe was named Taron, was kind, professional, and compassionate throughout the visit. She was the one bright spot in an otherwise disappointing experience.

    Lodi Animal Hospital

    Lodi Animal Hospital

    (126 reviews)

    We had an appointment on Thursday 7/3/25 at 4:30 pm. We arrived early to check in but were told to…read morecome in at the appointment time. We came in at 4:30 pm and were told we would not be seen for at least another 45 minutes, despite the fact we had an appointment. Parking is terrible and we had to park at Walgreens. We only needed a simple Rabies vaccination. We could not wait another 45 minutes ( at least) so we rescheduled the appointment. On Tuesday 7/8/25 , we had another appointment set for 5 pm for a simple rabies vaccine. We arrived before 5 pm, checked in and were told once again it would be another 45 minutes despite the fact that we had an appointment. Their excuse for two weeks in a row was "emergencies". Something is wrong with their appointment system and needs to be analyzed and fixed. We could not wait another 45 minutes and neither could others who said they had been waiting a long time and could wait no longer. We had to walk out because we nor others could not wait any longer. Unfortunately we will be changing Vets to someone who can manage their appointments better.

    Just want to be clear -- we love Dr. Chahal and we go here specifically for him and he's always…read morevery kind and informative. But the receptionist staff is pretty rude and lacks any customer service mannerisms. Especially the older lady who's been there for years. Everytime I've gone in, I've patiently waited for others before me to be helped first. She always sees me walk in and never acknowledges me or says hi or even a "Be with you in one moment." Which can be confusing because then you don't know if they're working to finish something on the computer first or they really didn't see you walk in. They usually just ignore you until they have a minute to help you. I literally hate having to wait to check in my dog because of them but I like Dr. Chahal.

    Booth Heidi DVM - vet - Updated June 2026

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