I was in search of a local service to evaluate and repair a 12 year old LG dryer that was running…read morebut not heating. Mark answered my call, answered my questions and was very articulate and professional. Based on the information I provided, he shared insight regarding what he thought the problem might be (faulty thermostat or igniter). The next day he came and expertly evaluated and replaced the igniter. He was not only professional, he was transparent and showed us exactly what he was replacing and demonstrated the before and after so we understood. I would confidently recommend Ricci Washer & Dryer.

The technician showed up and gave us Good service and was very informative. He provided the service…read morewe requested and at a good price. These business is o e I'll use again.

We've had Mike out several times for different appliance repairs, and he is the only person we…read morecall. His reliability and honesty are unmatched. Every time, he has either fixed the issue quickly and efficiently or given us a straightforward, honest opinion when a repair simply wasn't worth the cost. That level of integrity is hard to find. Most recently, he repaired our dryer and once again proved how knowledgeable and skilled he is. He truly knows his craft and does excellent work. We can't recommend Mike highly enough!

Didn't have a good experience, came out, didn't resolve the issue, called to have him come back…read moresince his work was under warranty, showed zero interest in fixing the problem. Said he couldn't make it back for a long time.

I'm not a man of many words I do recommend. This company for all your appliance repairsread more

This business absolutely sucks! had a guy come out to see what was wrong with my Samsung dryer. I…read morecould not be home so my mom was home and they told her it needed a motor... something didnt sound right it less than 3 years old they wanted 1/2 upfront (260.00) now they said if i go with the work they waive the 79.00 charge ... which they just throw in the price... so i am looking at a 600.00 work plus part. AND AND to boot they only were giving me 30 day warranty on probably a refurbished motor ......( anyone who gives you 30 day warranty is not confident in their own work ) .... nope ! so i call Ricci Washer and Dryer service ,Mark ( owner and operator) came out and was amazing said it was a thermal fuse NOT a motor. SO i ended up paying 250. i know i over paid a bit but I would rather give it to a guy for his business than these crooks. but wait it gets better so I stopped payment on the check and i called A+ to pay the stupid 79.00 trip charge. they send me the link via text i pay it and i get a confirmation number that i paid it ..... everyday since the PAYMENT (Aug 4th ) they have sent me text messages with an "outstanding invoice". I called yesterday to tell them listen stop sending me this crap. spoke to maria and she said she sees the payment and there must be a glitch in the system i said that not my problem she tells me to "chill... chill" that flew me to the moon. i flip out on her and she tells me to block them so i dont get text anymore. wait what ?! So not only their techs have no clue what they are doing, none of them speak english, and and they (Maria) completely unprofessional telling customers to "chill.. chill" then she tells me to have a blessed day bullshit... she need the lord ! oh and by the way if anyone would like to call Ricci washer and dryer plesae call 815-690-7384!you willl not regret it ! however, you will if you call A+ Appliance !!!

Called J&A on a Friday evening and had service come out that night. Even in a severe thunderstorm…read morewarning, Evan came out to check out the inside. I told him it's ok I want you drive safe you can go home and he was nearby and still decided to come over anyways. What service! He then returned the next morning and easily fixed our AC unit. Thank you Evan for being a great human and a great technician!

Had them out a year and a half ago because furnace was not working. They couldn't find anything…read morewrong with it. $100 service call. Still wasn't working right. I found caroaded wires on pressure switch. Called them out this summer for ac. They couldn't find anything wrong with it. $200 service call. Now my furnace is out again, first thing they said was, $125 service call. I don't think so. Won't call them again or refer team to anyone. Service calls and can't find anything wrong. Recieved message about my post. Yes they replaced a part in the furnace in another house I own next door to my house. Check the address.

Live plants, quiet morning, interesting architecture as well definitely limestone marble granite…read more it really smells like coffee in there and they have all the little goodies too. That comes with the truck. from what I understand that's a number that you don't have in your wallet just in case I'll load up to one of those mirrors and double check for me

Fast response and was able to come out quickly. While was not the answer I wanted was fair and…read morehonest about the situation and offered suggestions for replacements.

Fantastic communication and cost of services. Picked up and delivered after repairs were made…read more Did not kill us with cost. Extremely reasonable.

I needed a mower repair. Many shops in the areas were giving estimates of 2-3 weeks out for a…read morerepair. I called Hamilton's and they said they could get to it quickly. I brought the mower in and the staff was extremely friendly. I met a bunch of people who appear to enjoy what they do and they were professional and kind. The turn around was quick and when I returned to pick up the mower I saw they did additional work (tightening here and there and replacing a loose nut) so I was leaving with a mower as good as when I bought it. Thank you so much to everybody for your help. I really enjoyed my experience with Hamilton's.

The service was excellent. Our repairman came the same day and fixed our dryer on the same visit…read more We had put off calling about the dryer problem in fear that it would cost an arm and leg but Triangle Appliances Service was surprisingly reasonable. We are very pleased with the service and highly recommen.

I had an interior decorator coming to my home to do custom shower drapes and custom showers…read morecurtains in my guest bathroom. The drapes & curtain where absolutely gorgeous ! The installation on the shower tile wall was installed incorrectly. You don't use extension rods on shower tile wall, they have to be drill into the tile in order for the drapes not to fall on you when your in the shower. I found this out threw researching. The professional decorator never informed me about drilling the tile rods into the tile wall To keep the drapes & rods in place & prevent it from falling off. The curtains, shower curtains & tiny stick on hook all fell of the tile wall when our guest used this shower. I was so angry, embarrassed & frustrated. This professional decorator from Triangle Appliance should've known better... including her installer. My last complaint is the shiny chrome she used for the two extinction rods does not match my nickel chrome in the rest of my guest bathroom. She has not even reached out to me to apologize for the mistake.

Put in service request Saturday at 2:30 pm, believing I might hear from someone by Monday…read more Received a call 5 minutes later and had an appointment 2 hours later. Great speedy service and honest recommendation after thorough investigation of the problem appliance. I was only charge their minimum fee for coming out. Good value compared to other large appliance repair companies.

I gave him a bad review on Thumb tac, He responded. "That this is another customer who lies". He…read morewas two hours late when diagnosing problem with my washing machine. Called me the next day after 6pm. I waited all day. No phone call to explain delay. I was not available on Sunday and I agreed to Monday. He agreed to come on Monday. It was after 10 am and I received no call that he was running late. I texted him and he responded, his car broke down. He did not call to let me know. What business do not have access to a phone. I cancelled the job. Never use this business again. Totally disrespectful and unreliable. Poor communication. Take the customer for granted.