I called Ricci Washer & Dryer Repair Specialist and the owner, Mark, was very professional and…read moreknowledgeable over the phone. I had already made 3 prior calls to other technicians and Mark was the only one that gave me what it would cost to repair my dryer. Others wanted to charge me a diagnostic fee and then if I decided to go with them, they would reduce the diagnostic fee. But after I explained to Mark what my dryer was doing, he told me exactly what it could be and how much it would cost. Mark did not cover the area I live at, but he was willing to come by me and repair my dryer. Mark used to be a technician at Sears, so I felt very comfortable with him because I had purchased my Electrolux machines from Sears in 2010. He was very friendly and knew what he was doing. It took time to take my dryer apart to get to where the ignitor was. He replaced it with a new one and assembled everything back the way it was. He even gave me a Veteran's discount, which I was very pleased. Mark's price was very reasonable, but most importantly, he did a great job and repaired my dryer on the spot. I am extremely happy with his service, and I highly recommend Mark. Thank you so much, Mark!!

The technician showed up and gave us Good service and was very informative. He provided the service…read morewe requested and at a good price. These business is o e I'll use again.

We've had Mike out several times for different appliance repairs, and he is the only person we…read morecall. His reliability and honesty are unmatched. Every time, he has either fixed the issue quickly and efficiently or given us a straightforward, honest opinion when a repair simply wasn't worth the cost. That level of integrity is hard to find. Most recently, he repaired our dryer and once again proved how knowledgeable and skilled he is. He truly knows his craft and does excellent work. We can't recommend Mike highly enough!

Didn't have a good experience, came out, didn't resolve the issue, called to have him come back…read moresince his work was under warranty, showed zero interest in fixing the problem. Said he couldn't make it back for a long time.

Wow! Zack is great!…read more Our Maytag dryer kept giving off "check lint screen" error lights and wouldn't work. We had religiously cleaned the screen after each use, but the dryer came with the house, so we didn't really know how old it was. (Zach said 8-10 years.) Anyway, we called a little after lunch, and while Zach was at another job and picked up. He was able to sort of diagnose our problem over the phone and was able to get from Naperville to Westmont in less than 20 minutes. (I hope he didn't drive too fast.) We were not really expecting any appointment until next week, but within an hour, Zack was able to diagnose the problem, and FINISH the repair and the dryer area looks great. I'm typing this up at 4:20pm and we called him not even 4 hours ago. Very happy with ZTG. Thanks Zack!

A true 5 star. ZTG does outstanding and honest work. Encourages choices that save us money every…read moretime.

Excellent service and execution! We moved and our refrigerator cord was damaged. A + was not only a…read morefair price, they actually did the work and replaced the cord the very same day I contacted them. Seriously- look no further!

Would not give up front quote even though I have quote from DCS tech that asses the issueread more

Put in service request Saturday at 2:30 pm, believing I might hear from someone by Monday…read more Received a call 5 minutes later and had an appointment 2 hours later. Great speedy service and honest recommendation after thorough investigation of the problem appliance. I was only charge their minimum fee for coming out. Good value compared to other large appliance repair companies.

I gave him a bad review on Thumb tac, He responded. "That this is another customer who lies". He…read morewas two hours late when diagnosing problem with my washing machine. Called me the next day after 6pm. I waited all day. No phone call to explain delay. I was not available on Sunday and I agreed to Monday. He agreed to come on Monday. It was after 10 am and I received no call that he was running late. I texted him and he responded, his car broke down. He did not call to let me know. What business do not have access to a phone. I cancelled the job. Never use this business again. Totally disrespectful and unreliable. Poor communication. Take the customer for granted.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

I knew it was time to check in on my wash machine to make sure it was running efficiently since…read moreI've had it for about 8 years. The company responded quickly and was at my house only a few hours later (with a text ahead of time with an ETA). George was so nice and explained everything. I was only doing maintenance to make sure the drain were clear and the machine was clean (thanks to my furry puppy). The whole service was probably about an hour and I was more than pleased with a 2 month guarantee and a reasonable price. I would definitely use this company again.

WORST SERVICE EVER!!! STAY FAR AWAY FROM THIS "company" (It consists of an unprofessional elderly…read moreman named, Paul) Paul starting looking at washer and dryer, cleaned it without me instructing to do any of this! This was for an insurance claim for water damage. I only needed him to take a look, he knew this ahead of time when I made the appointment. Instead I was insulted and treated like a 1950's housewife and told "it's common sense that repair men work and get paid for service." I was then asked bluntly for 125.00 cash or check for his 25 minutes worth of service, which by the way consisted him using my paper towels and wiping some lint away. RIP OFF!!!!

Doesnt know anything about new applainces. Just tells you its junk and charges you . Call someone…read moreelse!!