I was in search of a local service to evaluate and repair a 12 year old LG dryer that was running…read morebut not heating. Mark answered my call, answered my questions and was very articulate and professional. Based on the information I provided, he shared insight regarding what he thought the problem might be (faulty thermostat or igniter). The next day he came and expertly evaluated and replaced the igniter. He was not only professional, he was transparent and showed us exactly what he was replacing and demonstrated the before and after so we understood. I would confidently recommend Ricci Washer & Dryer.

The technician showed up and gave us Good service and was very informative. He provided the service…read morewe requested and at a good price. These business is o e I'll use again.

We've had Mike out several times for different appliance repairs, and he is the only person we…read morecall. His reliability and honesty are unmatched. Every time, he has either fixed the issue quickly and efficiently or given us a straightforward, honest opinion when a repair simply wasn't worth the cost. That level of integrity is hard to find. Most recently, he repaired our dryer and once again proved how knowledgeable and skilled he is. He truly knows his craft and does excellent work. We can't recommend Mike highly enough!

Didn't have a good experience, came out, didn't resolve the issue, called to have him come back…read moresince his work was under warranty, showed zero interest in fixing the problem. Said he couldn't make it back for a long time.

I first called Zack maybe 4-5 years ago about our leaking washer. Over the phone he told me that he…read morewould save me the trip charge because what I was describing would cost more to fix than for me to go buy a new washer. Right then I knew he was honest. A couple weeks ago our fridge was having an issue with the paddle for the ice/water sticking so I called him and we had a couple other small issues we figured we would get fixed at the same time. He charges a trip charge which gets applied to your repair if you decide to do it. His fee for fixing the first appliance is a flat rate plus parts. Additional appliances were also a flat rate but way less than the first item. So if you have a few things to do at once it saves you. He came out and diagnosed our issues and then ordered the parts needed and came back a few days later and fixed everything. He takes a variety of payment methods and warranties his work. He was so pleasant to have around and I'm normally not comfortable having people in the house. Even my dog liked him! Anyway I highly recommend Zack for help with keeping appliances out of landfills and in good working order.

My Samsung washer that wasn't even 6 yrs old has been acting weird for a couple of months. The last…read moretime it took 8 hrs to complete one wash. I called Abt (where I bought it from) and they told me they couldn't come out until August 6th! Well last Tuesday night I said nope I need to get someone here! We have a sick dog and have lots of laundry! I had spoken to Zack in the past but didn't need to him after all. Well I called him yesterday and he said he could come by later and check things out. He came by and it was what he expected the suspension rods were shot! So he said he would most likely be able to get the parts and come by tomorrow. Well he did and got it all done. Easy peasy. He was great guy, very personable, and very fairly priced. I will definitely be calling Zach the next time I have something break. I'd definitely recommend him!!

I'm not a man of many words I do recommend. This company for all your appliance repairsread more

This business absolutely sucks! had a guy come out to see what was wrong with my Samsung dryer. I…read morecould not be home so my mom was home and they told her it needed a motor... something didnt sound right it less than 3 years old they wanted 1/2 upfront (260.00) now they said if i go with the work they waive the 79.00 charge ... which they just throw in the price... so i am looking at a 600.00 work plus part. AND AND to boot they only were giving me 30 day warranty on probably a refurbished motor ......( anyone who gives you 30 day warranty is not confident in their own work ) .... nope ! so i call Ricci Washer and Dryer service ,Mark ( owner and operator) came out and was amazing said it was a thermal fuse NOT a motor. SO i ended up paying 250. i know i over paid a bit but I would rather give it to a guy for his business than these crooks. but wait it gets better so I stopped payment on the check and i called A+ to pay the stupid 79.00 trip charge. they send me the link via text i pay it and i get a confirmation number that i paid it ..... everyday since the PAYMENT (Aug 4th ) they have sent me text messages with an "outstanding invoice". I called yesterday to tell them listen stop sending me this crap. spoke to maria and she said she sees the payment and there must be a glitch in the system i said that not my problem she tells me to "chill... chill" that flew me to the moon. i flip out on her and she tells me to block them so i dont get text anymore. wait what ?! So not only their techs have no clue what they are doing, none of them speak english, and and they (Maria) completely unprofessional telling customers to "chill.. chill" then she tells me to have a blessed day bullshit... she need the lord ! oh and by the way if anyone would like to call Ricci washer and dryer plesae call 815-690-7384!you willl not regret it ! however, you will if you call A+ Appliance !!!

The ice maker in our fridge just completely stopped working out of nowhere. They diagnosed a jammed…read morefill tube, defrosted the line, and got it producing ice again the same afternoon. Really appreciated the fast turnaround.

From the owner: When your refrigerator stops cooling or your washing machine starts making strange noises in the…read moremiddle of the night, you need a trusted appliance repair team that treats your home like their own. That's exactly what you'll find with Bucktown Appliance Repair, proudly serving Chicago homeowners since 2013. Whether you're dealing with a malfunctioning dishwasher, a dryer that won't heat, or an oven that's given up right before dinner, our experienced technicians arrive ready to diagnose and fix the problem efficiently. What sets us apart in the Chicago appliance repair landscape is the personal attention Robert and our team bring to every service call. We're not a faceless corporation sending out whoever's available—we're your neighbors, deeply invested in building lasting relationships with the families and businesses we serve throughout Bucktown and beyond. Our technicians take the time to explain what's wrong, walk you through your options, and answer all your questions in plain English, never making you feel rushed or confused. From routine maintenance to emergency repairs on all major appliance brands, we combine years of hands-on experience with genuine care for our customers, ensuring you receive honest recommendations and quality workmanship every single time.

Put in service request Saturday at 2:30 pm, believing I might hear from someone by Monday…read more Received a call 5 minutes later and had an appointment 2 hours later. Great speedy service and honest recommendation after thorough investigation of the problem appliance. I was only charge their minimum fee for coming out. Good value compared to other large appliance repair companies.

I gave him a bad review on Thumb tac, He responded. "That this is another customer who lies". He…read morewas two hours late when diagnosing problem with my washing machine. Called me the next day after 6pm. I waited all day. No phone call to explain delay. I was not available on Sunday and I agreed to Monday. He agreed to come on Monday. It was after 10 am and I received no call that he was running late. I texted him and he responded, his car broke down. He did not call to let me know. What business do not have access to a phone. I cancelled the job. Never use this business again. Totally disrespectful and unreliable. Poor communication. Take the customer for granted.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

Really fast response and easy scheduling for service on my dishwasher. The repairman arrived…read moreearlier in the allotted time window, was very professional, and identified the issue in a short time. He explained the issue and costs for parts and installation. I'm glad that they were the first company to call me back. I would highly recommend A+ for appliance repairs!

WORST SERVICE EVER!!! STAY FAR AWAY FROM THIS "company" (It consists of an unprofessional elderly…read moreman named, Paul) Paul starting looking at washer and dryer, cleaned it without me instructing to do any of this! This was for an insurance claim for water damage. I only needed him to take a look, he knew this ahead of time when I made the appointment. Instead I was insulted and treated like a 1950's housewife and told "it's common sense that repair men work and get paid for service." I was then asked bluntly for 125.00 cash or check for his 25 minutes worth of service, which by the way consisted him using my paper towels and wiping some lint away. RIP OFF!!!!

SAVE YOURSELF PROBLEMS AND STAY AWAY FROM THIS SO CALLED COMPANY!!!…read more I called to have a Gladiator fridge repaired. I called at 8:30 in the morning. Some barely coherent man answered. He sounded like he was intoxicated. He gave me a 3 hour window from 11-2 that he would show up. He came at 2:15 with no apology for being late. He drives a run down minivan with no company name on it. He had never seen a fridge like mine, even though it is very common and is sold by Sears. He kept asking me ridiculous questions that you think any repairman would know. He said "Are you sure this section is your fridge and not your freezer?" After an hour passed with him fumbling around, he said "well I don't know, could be your compressor, I thought it would be the fan but it ain't." Then he changed his mind and said it was due to dirty coils. He then charged me $105!!! He wanted the check made out to "Paul Buckley". There is apparently no true company name. He had wrote an invoice on a piece of paper when I asked for one. At the top he wrote "Paul Buckley", I couldn't read the rest of it. I asked him if he paid taxes and he got a bewildered look on his face. Turns out it wasn't dirty coils or the compressor, and his fumbling around didn't fix the problem. SAVE YOURSELF PROBLEMS AND STAY AWAY FROM THIS SO CALLED COMPANY!!!