I've been buying glasses from Sunglasses & Optical Warehouse for more than 20 years. I've had excellent service every time. Anyone critical wants something for nothing. read more

Avoid Sunglass and Optical Warehouse at all costs. This place is a scam. They completely botched my lenses, admitted they were wrong, and promised to remake them -- which never happened. They also told me I'd get 20% off, from ANOTHER purchase i Made with them, yet somehow my total was $500. When I checked online, the original retail price was around $300, even before the supposed discount. So not only did they fail to deliver the product correctly, they overcharged me hundreds of dollars. When I went in to confront them, they refused to take responsibility or honor what they had said. The manager was incredibly rude, dismissive, and completely useless. No apology, no accountability, nothing. This business is built on lies, zero integrity, and terrible customer service. I've never dealt with such unprofessional behavior. Don't waste your time or your money here -- you'll regret it. read more

Came into day because the arms of my glasses needed repairs. Got help by an awesome gentleman named Michael. Was in and out within minutes. Huge glasses selection as well. If I ever needed a pair, this is the place I'd go to! read more

I had purchased a bunch of frames from this location back in the day, and after having a terrible experience at LenCrafters in Fashion Valley I decided to check them out again. I wasn't disappointed! Danny is hands down one of the best opticians out there. He's knowledgeable, friendly and made some great recommendations on frames and types of lenses I hadn't considered before. This location has a great selection, and the prices are really competitive. I was able to find the exact pair of Oakley frames I had purchased at Lenscrafters for almost $60.00 less. Paired with the excellent customer service I received and the super quick turnaround to receive my completed glasses, I will be coming back to this location in the future. Highly recommended! read more

I have been coming here for a couple years now and have had a great shopping experience each time! Keep these two points in mind ahead to help ensure you too have a great eyewear shopping experience: 1. There is VERY limited parking right in front of this store, which can be easy to miss. Thankfully you can park on the street. 2. There is a HUUUUUGE in-store selection! Do yourself a favor and have a good idea of what you're looking for ahead of your visit to save yourself some time. Honestly, even when I think I know what I want, down the manufacture and frame model, I have still managed to take an hour to make my final selections. Michael has helped me during both of my visits. He offers thoughtful insights that have been very helpful in my eyewear selection. Most of the sunglasses featured here can be made with prescription frames. You can bring in your prescription or visit the optometrist this shop partners with. Just be sure to confirm what hours the optometrist is in because those hours differ from the shop itself. Thus far I have bought several pairs of Oakleys, Maui Jims and a sweet pair of Rudy Project shades for cycling. It's beary good! __ __ (__)____(__) | * * | |____X ___| 2019 read more

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I had a pair of Maui Jim sunglasses that a screw came out that holds the lens in. Called MJ and the reccomend a few authorized dealers that might be able to help me. I called the store and they said bring them in and we will fix them for FREE! I took a few pair and they tightened, cleaned and made sure they were working properly. CONCLUSION: I'll definitely be buying from them. Prices were as good as any other store I've look for glasses. They have a crazy amount of glasses and top brands on hand! read more

Thank you Brian H. Almaraz for your great customer service during our visit! Brian was very informative and kind!

I am absolutely amazed at the service I got this past weekend. I have this infection in my eye that's healing with eye drops.. nothing to do with this store but I guess the medication dripping made the metal portion of the nose pad rust and of course it's irritating my nose bridge. I was in the area at the swamp meet and I could not stand it anymore. I remember seeing the shop several times and thought I would stop in to see if they would have a replacement. I walked in and a lovely lady asked what I needed. I explained and she told me she could replace it with new plastic nose pads and that I should have the place I bought the glasses order new pads for me. After a few minutes she came back with my glasses with new nose pads and told me it was no charge. I was so pleasantly surprised. Such a sweet gesture even though I didn't buy anything from them. I gave her a tip for the work but unbeknownst to her... when it's time to get new glasses.. I'll be back. Thank you! read more

Stellar first encounter! I had two pairs of Ray Bans that were broken, and Michael fixed them at no charge! He did this quickly and efficiently. The layout and selection here is second to none. I will be coming back for a new pair of Maui Jim's in the future. read more

Great place with so many selections. The staff is very friendly and courteous. Valerie was exceptionally very helpful and patient with me, and she made sure I was very content with my purchase before walking out. The perfect spot for great sunglasses. read more

Sunglass & Optical Warehouse Optometry - Gators magnum. - Eyewear & Opticians Near Me - San Diego, California

I was traveling to San Diego, when I'd realized I'd forgotten my shades midway during the trip. I discovered this shop through Yelp and was looking forward to getting a new pair of Maui's. I'll start off by giving recognition to the customer service by the staff, at least the one lady that helped me out in store. They're definitely the main reason why this store has good reviews but beyond that, this place and its policies are horrible. I spent over $400 on a pair of Maui Jims that I was happy to have found and although having left the store a little lighter on my wallet, I was overall satisfied. This is where it went south. It wasn't until the following day that I felt the frame begin to fall off my face. I thankfully managed to catch it before hitting the ground. It turns out that one of the screws from the hinges had fallen out (tiny and impossible to locate outdoors) and the temple would no longer hold up, of course. Much to my dismay, it happened to be the weekend of Memoral Day and the store was closed from Sunday until Tuesday, a day after I'd driven back home. I ended up emailing the store minutes after the occurrence (Saturday) and didn't hear back from anyone. I called Tuesday, during their open hours and the manager, Michael, only offered to exchange them (depending on "whether they are the same pair"). I live over three hours away and after having spent the amount I did and the disappointment that ensued, I was wanting a return. I realize it was my responsibility to have asked about their return policy before the purchase, as Michael refused my request. Fine. I also discovered, upon looking for reviews on the model, AFTER I'd bought them (don't make the same mistake as me), that this is a common manufacturer's defect and worst of all, Zappos is retailing them for over $100 less. I figured the least Michael could do for me is pricematch the sunglasses with Zappos, seeing that they're an authorised dealer but yet again, he refused to help. He went as far as accusing me of telling a falsehood, claiming that it's "impossible" for the product to be listed lower than what MJ has it retailing. How utterly disgraceful to hold a position in management and be this incompetent. In the end, I contacted Maui Jim and decided to go through their warranty process, as I have no trust in this store. What an absolute racket. read more

Great spot. Great selection. Dayja was able to fix a pair of Gatorz for me in 5 minutes, absolute life saver.

5 stars 100% of the way. I called to see if I could get my shades tightened, they were a little loose my on face. Danny told me I "come on by". When I got there, this beautiful woman, Ally was SO helpful and got my shades sized and I was out the door in 5 min. They have an extensive amount of sunglasses & optics. Coming here when I need something next time forsure. read more

Got the nose pieces to my sunglasses replaced quickly and without cost! Great store and great service! Amazing selection! Great customer service! read more

Super friendly staff and super helpful!!! My husband came here to find a good fit for his large framed face and the staff here were so knowledgeable and pointed him to so many options. read more

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They have a huge selection of eye glasses. I have a flatter nose than the norm so I need nose pads on my glasses. Well I love plastic frames and most stores don't have plastic frames with the raised nose pads. Your normal "mall" does not have a fraction of what this store carries. Definitely go check this store out. Their selection is AMAZING! You can also bring in your glasses and they will adjust the fit for you at no cost. read more

Fantastic, friendly service. My glasses, which I didn't even buy there, were missing both nose support thingies. Helene not only replaced them, she also realigned and readjusted my glasses, which had been sat on and the frames were bent. She even polished my lenses before having me try them on for readjustment if necessary. Super friendly, super fast service. Didn't charge me a thing, next time I need to buy or have glasses repaired, I'll definitely come here read more

Sunglass & Optical Warehouse Optometry - Glasses once again comfy and operational! - Eyewear & Opticians Near Me - San Diego, California

Amazing store with a ton of selection. Great service, the employees are true optical experts. read more

Sunglass & Optical Warehouse Optometry - RAEN Eyewear. - Eyewear & Opticians Near Me - San Diego, California

Large section, good prices, and service. A little out of the way but worth it. Staff is knowledgeable and helpful. Only place I go for my Maui Jim's read more

The staff here is super helpful and the selection of sunglasses is great! I have made multiple purchases and will continue to patronize this establishment. Thank you! read more

They have the largest inventory of glasses I've ever seen in my life, the problem is that their prices are ridiculously high. The employee who quoted me gave me a written quote that was double of any other company. When I looked over the reasoning behind why this was the case, I realized that he was charging each of the lenses separately from the each other. I've never had anyone do that before, ever. If not for that they would have been right in line with most of the other companies and I definitely would have purchased them since they were local and convenient. In the end I ended up buying the same pair of glasses for about 60% less online. I will probably go there again in the future and give them another chance. Worst case scenario I'll be able to try on a bunch of different styles in order to find the perfect pair again. read more

Excellent selection and service - Helen is a maven and knows so much about different sunglasses. She helped me pick out my very first pair of Costas - I have taken them on vacation and I could not be happier. I love this place! read more

Service & quality here are tops & well deserving of 5 stars. All sales & service attendants are competent with all brands they carry. Likewise, they're all quite competent with needed expensive sunglass frames & lenses they sell. They're well worthy of 5 stars, with good off-street parking with quick competent service. Well done & please keep up what you're doing here! read more

We have done just about everything you can do here, had lens replaces, frames straightened, coating removed and most recently replaced a missing screw from my Prada sunglasses, Thank you Helen! We have also purchased a boat load of sunglasses. The staff is always helpful, and now during Covid they are taking additional care to keep the customers and the staff safe. We appreciate the great customer service we always get, Thank you. read more

valeria ojeda and the whole staff is very honest and does a awesome job used them multiple times over the years service manager bubba we all take pride in what we do for a living. read more

Came into buy some Gatorz this week and ended up leaving with four pairs of sunglasses for the family. Ali and her co-workers were a pleasure to deal with and were friendly and accommodating. They even held onto the glasses for me for an additional day as I wanted my family's opinion on which one for me looked right for me. Thank you for your professionalism and top notch service it was much appreciated. We will be back when we are there again! read more

I bought a pair of Dillon sunglasses that didn't look good after only 6 months. They went above and beyond to get them repaired for me. I've bought lots of sunglasses here over the years so it's good to know a place that will take care of you after the purchase. read more

Wonderful staff and selection!  I took my daughter here to purchase her first pair of high-end sunglasses and it was a great experience for her.   Helen was patient, friendly and honest.    I highly recommend this business and it's staff members. read more

These guys have the best selection, best customer service, and best pricing. We visited today to get my son's glasses fixed. He had broken both lenses in a boating accident. His info was on file and within a few minutes they located replacement lenses and had them switched out. Pricing was less than anything I researched. I'm not sure if they are husband and wife that this couple team is awesome. Will be back read more

Sunglass & Optical Warehouse Optometry - Eyewear & Opticians Near Me - San Diego, California

I had a wonderful visit to Sunglass Optical Warehouse. I was taken care of by Allie who did a fine job. The only reason I did not give a 5 STAR is because I am waiting for my order of Cazal Glasses to arrive. Once I receive my order (hopefully it won't take too long) I will give a review update. I always give feedback and reviews. I love to give excellent reviews when I receive excellent service but sometimes I have to give a negative review if it honestly reflects the experience I had at that business. My reviews always explain why I gave such a review. Stay tuned for my final review. read more

Been going here for years, but this last week I had my Oakley sunglasses (prescription Rx) break in my hands just as I was cleaning the lens, so I took them in and they did a warranty replacement for me on ON THE SPOT. They just looked up my record on the computer, saw that I was still within the 2-year warranty for Oakley frames, and I was out of there w/ new frames w/ my old prescription lenses in them within a half hour. Thanks team! read more

I had a pair of Gucci sunglasses that needed new lenses and they were able to replace them within a week with new polarized lenses. Saved me on having to get a new pair. Thank you! read more

Great selection! John was fantastic and super helpful! Bought wifey a kick ass pair of RayBans. Hope she doesn't lose this pair! read more

I received amazing service here--they fixed four pairs of very nice but old sunglasses I've been hanging onto--and all for free. The sales lady was so helpful. She also recommended another store that does welding, for a pair she couldn't fix. I definitely recommend this place! They also had beautiful high end glasses! I will be back for all my Sunglass needs. read more

The kindest staff! They fixed my sunglasses in minutes. Lots of different brands to browse through

Incredible selection of glasses and most importantly great customer service. We were return customers and they recognized us and were extremely helpful and generous with a unique problem that we had (losing our glasses in a toilet). Please do yourself a favor and do business with these guys! read more

I love this place! The extra special care and help I got from Althea was amazing, and she went over and beyond to help me get the right prescription. I originally went into the location with a friend and started trying on glasses, and found a brand I really liked. My eye dr didn't have the brand, so I worked with Althea over the phone & email to get my prescription input into the specific brand I liked. Doing everything thru email & mail was super convenient for me! Althea helped me with any prescription issues from the eye dr every step of the way, and ensured I got it all done and correct! Love my new glasses and I def recommend this place! Thank you! read more

Unfortunately my sunglasses broke. I called Sunglass Optical to confirm they did repairs. Danny Bernardino assisted me to repair my glasses in less than a minute and at no charge. Just asked me to give Sunglass Optical a review. Danny was extremely helpful, courteous and wonderful to deal with. I would highly recommend them for purchase of new sunglasses and repairs. Thanks Danny! read more

I needed two frames adjusted so they stop sliding off my face. I'd never been here so figured I'd check it out. Hélène was very friendly and helpful when I entered the store. She got my glasses fixed up in about 5 minutes and she did it for free! I ended up sticking around - they have a great selection, better than sunglass hut where I typically go - and she helped me find a new pair of shades. This place rocks! Thanks Hélène! read more

Just stopped by to get the size of my sunglasses adjusted; and Alley was so friendly and did a great job! I originally spoke to Brian who said to stop by and they'll help me out. Cool sunglasses & glasses too! I'll be back for those black and white spy's! Highly recommended. read more