** - Above and Beyond Customer Service**…read more I had a truly outstanding experience at Ron Jon Surf Shop in Cocoa Beach this Father's Day. I initially came in to purchase a 9-foot board I had my eye on. After deciding to buy it, I stepped out briefly to grab my son so he could help me load it into my truck. When I returned, the board was gone--needless to say, I was extremely disappointed. I spoke with a salesperson named Dave, who explained that the board actually wasn't supposed to be on the sales floor--it had been custom-made for the shop and was pulled by the general manager and placed in an office. Even so, Dave didn't stop there. He took the time to listen to my situation and understand how much this meant to me, especially as it was intended to be my Father's Day gift. Dave went out of his way to help and connected me with the manager, Chip. Chip took things to the next level--he made calls to the general manager and even reached out to corporate to see if anything could be done. After about 45 minutes of effort, he came back with incredible news: they got approval to sell me the board. Neither Dave nor Chip had to go to those lengths, but they did--and that level of customer care is rare. They could have easily said no and moved on, but instead they went out of their way to make my day. As a local, I'll be out riding waves on this board and proudly telling this story. Ron Jon didn't just sell me a surfboard--they delivered an unforgettable experience. Thank you, Dave, Chip, and the corporate team for making my Father's Day!

This store makes me want to say, "No wayyyyy.....way!" and "Excellent!" and "Nothing was bogus" -…read moreaccording to Bill and Ted (it's making my son cringe in the background). Largest surf shop in the world at 52,000 square feet of cool, rad, and gnarly, awesome things (shirts, jewelry, swim wear, accessories, beauty products, home decor, surf boards, rash guards, sunglasses, etc). If you can walk out without buying a shirt, keychain or sticker, I would either be impressed, or think something was wrong with you. Free parking (time limit) in the back of the shop. Long arse lines at all the registers, but that's a testament to how popular this place is. My husband who is an (ex-)surfer, totally loved this shop. He said visiting this store was one of the highlights of the trip.

I wish I could give this experience zero stars. I was excited to come in and spend my birthday gift…read morecertificate and the woman working there this afternoon could absolutely not have been any ruder. Every question I asked was way too much trouble and we were clearly bothering her just be being present in the store. She was snippy, condescending, unhelpful and ruined the experience. I will never return to this location.

I had a great experience at my local Sunglass Hut! Very helpful staff and I walked away with the…read moreCUTEST pair of glasses!! I felt very safe going into the store. Everything was super clean, staff was wearing masks, and sanitized everything I tried on before and after I tried them on. Thank you Sunglass Hut!

The staff is very helpful and attentive and the doctor is very professional. I haven't been to an…read moreeye doctor in four years and they made it very easy for me and was a pleasant experience. A big thank you to Cindy, Chris, and Ryan as well as to the optometrist who I unfortunately forgot his name but he was probably the best I've ever had! Thank you!

This place has gone drastically downhill in the past year. Orders are now taking the full length of…read moretime to be ready, and chances are they are wrong when they arrive and will require a do-over. They seem very understaffed and on edge with very thin skin when you let them know you are displeased with their slow service. Their only saving grace is that the woman who helped with my initial order was very helpful, but she has not been involved since. It looks like I will be taking my business elsewhere.

This store is a joke! I came here because two pairs of glasses I bought less than a year ago have…read morelenses that have turned yellow. They are Transitions lenses. When I bought them, they were grey lenses that turned dark and had a blue mirror coating on them. They have gradually turned yellow. I came in to show them to the store on Sunday and was told I had to come back on Wednesday when the manager, Dustin, was in, since they were purchased at a store in CT. They told me only the store manager could make decisions about glasses purchased at another location. I went back in today to show him the lenses, which he acknowledged he could clearly see were now yellow. He told me he needed to take pictures and send them to his regional manager, and that he do not have the authority to make decisions about glasses from another location. He also told me that "we use Transitions lenses here," so it's not like we put in some cheap stuff." So, what, it's my fault? Then, he told me, "also, it's been more than a year..." No! That's the point, they are less than a year old...by a long shot. I bought them in March of 2025. Then, it became, "well, you don't have the protection plan." I spent $1200 on glasses at LensCrafters precisely so that I would not have to worry if I had a problem with them -- a national chain, where one would reasonably expect their $600 lenses to be stood behind by the company from which they purchased them. Then, I was insulted with the following line he called to sell me an hour later: "I have learned from speaking with my regional manager and from research I did that the yellow tint is by design!" What...?! Dustin tried to sell me the bullshit line, "Transitions lenses have a yellow-brown hue by design. It's supposed to be there." NO! Then why wasn't it there when I first got them? Why is one pair much more yellow than the other? Why did I buy gray lenses? In short, the store manager is full of crap and a liar, and LensCrafters are thieves who do not stand behind the products they sell. Moral of the story: do not pay a premium to LensCrafters for service -- much less nationwide service -- as they do not stand behind their products. Moreover, they blame defective materials on their customers and play them for fools. Buyer Beware: steer clear!

Outstanding customer service from Liz at the Merritt Island LensCrafters! I appreciate this company…read morewhere I can get great eyewear and support all over the country. Liz brought exceptional customer service to us by providing a great glasses & frames adjustment and cleaning. She noted that frames had to be warmed and the lens should be removed to prevent damage. After adjusting our frames Liz did a through clean around the edges of both frames and lens while explaining the importance of this. She also answered all our questions about the new RayBan Meta frames on display. It was a fantastic LensCrafters experience thanks to Liz! I love LensCrafters as a decades long customer.

What a wonderful shopping experience! This was my first time visiting this Macy's. I am a big fan…read moreof Macy's and always find something. I'm staying in nearby Cocoa Beach and needed to do some shopping. I was very pleasantly surprised at the selection, the cleanliness of the store and the excellent customer service. I received five star service from Geneva, Jessica, and Danny. They were very helpful in assisting me with clothing and fragrance. This Macy's is a hidden gem.

This Tiny Macy's was nicer than expected. It has 2 floors with a "Macy's Backstage" taking up part…read moreof the upstairs. When riding the escalator, you can see the entire first floor fairly easily. Since it's smaller, it didn't have as many choices as the Macy's in other malls. Even pathetic Fashion Square Mall in Orlando was a lot bigger. I guess it's the area in which it lives. I didn't find much to choose from here, but if I return to Merritt Island, I'll stop in and see what the store has to offer.

Great selection of boards of all sizes and materials, and they have great clothing and swim sales…read moreout front! Found a great bogo bikini.

I've never purchased a surfboard online. Camden was excellent answering all of my questions. I…read moreended up buy the AIPA board. Unfortunately it arrived with a few damages, but Camden took care of the issue. Thank you, Camden and Catalyst Cocoa Shop

Ort is nice and atmosphere is great but Don't eat at the restaurants especially the big ones. The…read morequality of food is lousy for the price. 90% of the food is either out of a bag or freezer. Nothing is truely fresh. Been coming here since I was a kid and as the places grew the quality went down food wise that is.

Working man's marina with helpfull staff great restaurant on location, supplies…read more Port Canaveral is an excellent well marked safe big ship inlet and a much better choice the the infamous Ponce Deleon to Daytona. Full services available.

Husband went there last year to have cataract surgery returned this year to have some scar tissue…read moreremoved and he is quite happy with the whole procedure. My turn will be coming and then not too distant future.

Horrible customer service horrible staff, not knowledgeable or helpful at all…read more Dr .Tres and his nurse were nice. Appointment took over three hours and when I left, I had absolutely no information about the cataract surgery I went there for. They were supposed to call me back within 48 hours with information. They never called me back. I tried calling I left messages. I went online and left a contact us message , no one called me back in three weeks until the day before my next appointment by then I decided to go to someone else. I would not recommend.