I had a fabulous experience at this Pearle Vision…read more I was helped by Eva who is absolutely fantastic. She was extremely knowledgeable and more helpful than you could ever expect. The location is extra clean. The quality of the eyewear is top shelf. If you need a pair of glasses or contacts or an eye exam this is the place that you should go they will take excellent care of you. Parking is easy in a large lot more than enough spots for everybody. I Give Pearle Vision a Solid 5 Stars

a very bad experience with this vendor. They force customer stay through non-refundable policy…read morerather than good service. the progressive glass did not fit me well, cause my eye strain, headache and lots of mental worry. They re-made them, but still not work. The two months experience is a disaster.

A bit disappointed when I called to check on the status of my prescription eyeglasses. I've been…read moregoing to Target Optical since last year. Prior to today, I was very happy with their service. The lady I spoke to informed me that there were problems with the shop that assembled my glasses. I asked if they can expedite the shipment due to the inconvenience of having to wait 5 more days to get my glasses. She said they cannot expedite it.

Fantastic experience!!! I just got home from the most thorough eye exam ever! Dr. Connie was…read moreamazing! She really took her time and made sure everything was done to the letter. My eye issues are a little odd, and she was very patient and made sure that everything was perfect. I was very impressed. Mo, the optician is wonderful. He worked with me to make sure that I was happy with my frames, and didn't try to sell me products I didn't need. He worked hard to make sure that I would get the best discounts available too. Something you don't see at the other eyewear stores. I will be back to change lenses on my old frames as soon as my new frames are in! Best eye experience ever!

Great stretchy athletic top and bottom would recommend buying from the store. It's super cute and…read morecomfortable. The one thing that is hard to handle is the pricing but it is definitely worth it.

Store gets quite warm so they put in an air conditioner at one area which blows cold air across the…read morepurses. Fair number of current styles, not much in the way of any sales. They have most of the colors in stock. Located on the second floor of the mall, across from the Nordstrom's.

Went to Lynnfield MA store. fit sunglasses. Chanel the sales assistant was wonderful. took me…read morethrough many different pairs with patience and honest options. she was amazing!!'

We had a bizarre and extremely unpleasant shopping experience here leading to this very long,…read moredetailed review. The short version is they refused to accept insurance even though they are in-network -- AFTER they confirmed our coverage, AFTER they pulled authorizations, AFTER we shopped, AFTER they rang us up with the insurance deduction. Very rude about it as well. My insurance company tried to intervene without success & Lunette never even responded after I filled out their own online customer service form. I will never return to this shop and I hope that no one else has such an awful experience at this chain. Lunette got me in the door as an in network VSP provider. But, I am not paying cash for something that I know, Lunette knows, and the insurance company knows is covered. If you don't like the contract reimbursement rate, please don't sign on to become an in-network VSP provider. Don't pretend that you can't take my insurance to get cash instead. Shame on Lunette. Full details ... I went in to look for sunglasses for my husband & daughter who do not need prescription glasses. Lunette is in network for VSP insurance & we have coverage which allows us to use our frame allowance for nonprescription blue light glasses or non prescription sunglasses (it's called LightCare and it's part of our regular VSP policy). A woman with glasses and short white blond hair (later found out named Jennifer) took my husband's and daughter's info from me and looked up our VSP insurance coverage on Lunette's computer system. She confirmed each of their benefit for non prescription sunglasses under our plan, as expected. I then called my husband & daughter to come join me from a nearby store to try on some pairs. They both shopped for about 15-20 minutes, picked out their sunglasses and left so I could pay and they could shop elsewhere. Jennifer seemed frosty to us while they shopped -- flat, no smiling -- but I didn't take this personally because anyone can have an off day. After they left, Jennifer once again confirmed that our selections were within our coverage and then she rang me up, deducting our insurance. I went to hand her my card to pay but asked about the balance -- it was slightly higher than expected. My questioning seemed to annoy her as it had to do with the taxes, co-pay, etc but said she needed to call her manager to find out. AND she said ... I don't even think we can take this insurance anyway. What? Yes, please call your manager because I'm certain this is covered and I'll call VSP. Jennifer went in the back, came out shortly and said my manager said we can't take your insurance! No apology. She was just rude, like she did not care at all that she wasted our time and would not take the insurance. In fact, she seemed smugly satisfied. I was in shock. AFTER confirming the coverage? AFTER ringing us up? AFTER pulling authorizations? AFTER actually deducting the insurance? I did not know what to say. They wanted me to pay fully out of pocket for something that was covered by my insurance?! No thank you. I was very confused and upset and just left the store. Meanwhile, I got through on my call to VSP. Heidi F. at VSP confirmed our coverage for these sunglass purchases ($200 allowance + 20% for anything additional) AND could see that Lunette had open authorizations. Heidi at VSP stepped in and called the store directly thinking it was just a simple mistake of not understanding how to complete the transaction. Nope -- not a mistake. She spoke to Jennifer, who did not budge. Heidi's hands were tied and she said we should absolutely shop elsewhere and use the insurance. She closed the Lunette authorizations and opened a VSP grievance. Again, shame on Lunette. So sketchy, dishonest, and under-handed. (Fortunately for us, after the Lunette debacle we ended up at Market Square Optical in Newburyport. It was a breath of fresh air. Adorable shop with a great selection of frames. We purchased the same 2 pairs of sunglasses and they happily accepted our insurance, nicely explaining the small out of pocket balance. They prove that an upscale eyewear boutique can also be friendly and professional, and treat customers with respect and kindness. Thank you Market Square Optical for saving the day, for valuing your customers and providing a lovely shopping experience.)

The best prices and the employees are well trained on all aspects of fitting glasses. You save a…read moreton of money and great quality

Kyle deserves 10 stars. Typically when I go to pick up contacts at Costco I'm greeted by a woman…read morewho will ask the reason for my visit. When I tell her I'm there to pick up contacts she'll tell me she can't help me, step away and stand in the kiosk not assisting other customers, while Kyle runs around frantically taking care of ALL of the customers. Please promote Kyle or at least give him a raise! That said... I had the unfortunate experience of speaking with Deanne tonight. I wanted to order a 6 month supply of my contacts. My prescription - which hasn't changed over the past couple of years - is due to expire this month. As all contact lens wearers know, your prescription is good for one year, however my insurance (BCBS) just this year changed their benefit to only allow eye exams once every year and a half. I am a teacher and sadly cannot afford to cover the costs of an eye exam and contact fitting fee out of my own pocket. Since my eyes have been stable, my optometrist's office advised me to order contacts in advance to carry me through the additional 6 months. At first Deanne refused to place my order. Once I explained my situation to Deanne she begrudgingly asked for my card number. I typically order a 3 month supply so i asked her to confirm it woukd be a 6 month. She very condescendingly told me how many contacts would be in each box and said "so yes it will be 6 months." Then, as I began to give her my card number, she rudely interrupted me telling me it wasn't a Visa (it is). Exhausted, I asked if I could just come in with cash. I asked for her name and she proudly told me it was Deanne, and that she was the manager. I'll now be trying to find another discount provider for my contacts. Perhaps BJs has better customer service.

No longer a local business, a chain with multiple locations, limited hours, expensive, poor…read moreservice, and quality. Hard to get someone on the phone, never received a response to my email when my glasses broke after 8 months.

The Eye Care Center in Hudson, MA was a wonderful experience. They welcomed us the moment we…read moreentered the store, allowed us to try on glasses without someone hovering over us, yet they were available to answer any questions we had without waiting, there was a good selection of glasses in various price ranges, there were many lens offerings, the service was given with care and a smile. This was the best experience we have ever had purchasing glasses. And, to top it all off, they accepted my insurance too! Do yourself a favor and stop here first to purchase your glasses, it will be a pleasant experience, and you will leave with a smile! It only took 9 days to receive my glasses in the mail and they are perfect !!! And, we were told that if we needed any adjustments to the glasses to come back and they would assist us right away. No need, but nice to know. Everyone working there, including the manager did their job well and made you feel they wanted to be there helping you. :) Awesome people! Just remember to note their hours because unfortunately, they are not available every day.

These guys are great with everyone, especially older customers. Fast, reliable, and honest. Always…read moreready to help

The service was great. The new team understands customers' needs and does not pressure a sale…read more Wonderful

The store is very nicely set up with plenty of beautiful Vera Bradley bags and accessories for…read moresale. I like the decor in this location and the sofa and bookcase gives the store a nice, homey vibe. The merchandise is a little on the pricey side but they do run some good sales here so you can often find some pretty good deals here. The only thing I do wish is that they would bring back some of their older handbag designs as I like them much better than the newer styles that are currently for sale. I always like to at least drop in and look around though and I always stop by whenever I'm in the mall.

So I used to think Vera Bradley was for old ladies. But after receiving a Vera Bradley purse as a…read moregift, and looking through their catalog.... I am hooked! They make a solid product, and the patterns are really cute. After getting lost in the 'expensive side' of the mall... Seriously, I got lost. I took a wrong turn off of the elevator and got lost in teeny-bopper, LV toting hell. But there was a light at the end of the tunnel with big beautiful lettering, 25% off Sale. And as I look up to see who is having a sale, my heart skips a beat when I see it is Vera Bradley. I walk in, and was slightly taken aback by the decor. Its not your traditional handbag store. There are couches and furniture, and book shelves (which hold the handbags). It is a really cute set up. I was shown the sale wall, and I immediately picked out the one I was looking for. Even though it was a new pattern (Riviera Blue), the bag is being discontinued. So I got a brand-new handbag for $30. Rock on! I really don't need another purse, but who cares... it was only $30... Hell of a lot cheaper than my go-to brand, Coach. I will definitely be back for more stuff. I love me some Vera Bradley!!!!