Best eyewear place in town especially if you're in a pinch and need someone to work with you. I…read morelost a pair of glasses on vacation and they were the only ones to even try to help get a pair same day. highly recommend.

Wanted to do business with a local company...paid over $500 for eyeglasses and lenses. Started to…read morenotice a "halo effect" around the interior of the lenses within a few months. I own a business and have a difficult time taking time for myself so I didnt bring problem to their attention until after first year of owning glasses. Owner argued with me over problem, refused to make things right unless I paid an additional $177 for new lenses, refused to give me name of lens manufacturer so I could follow up with them. I'm going to do business with a chain store next time.

Despite a great experience in 2025, they now refuse to bill our insurance company in 2026, which…read moreprovides a $0 cost eye exam in or out of network. Disappointing. Gone done from 5 stars to 1. Other out of network providers recognize our insurance as wonderful with great follow-up and immediate payment.

I'm really happy I stopped by here yesterday! I have a pair of eyeglasses that needed the lenses…read morechanged with a new prescription. I'd never visited this establishment before. It's a very nice place, a great variety of glasses to choose from, and the customer service was outstanding. Kenneth worked with me to assure that the glasses would work best for me. And to my surprise, they do the work there at their office rather than sending them off! I'll have my glasses back quicker than I expected. And the price was quite reasonable. Very happy with Jackson Davenport and I highly recommend!

Love their glasses! So many options and they are experts in finding the perfect pair to complement…read moreyour face and style.

I was treated very poorly at Pleasant Eye Care inside LensCrafters and after paying out of pocket…read morefor an upgraded eye exam, I still didn't have the information for the frames from a different lab that I wanted. In desperation, after trying repeatedly to get what I needed from Pleasant Eye Care without success I walked into Independent Optical where Chris provided me with what I needed in a matter of minutes and refused payment. I will definitely come here next time and highly recommend them. They have an amazing selection of beautiful frames to choose from and the service can't be beat!

This business is located inside the Eye Center of Charleston (both locations). I really prefer to…read morebuy my glasses from the same place I get my prescription, so that there is no "passing the buck" if there is an issue. I have purchased 2 pairs of glasses, on separate occasions from Professional Optical and am very happy. The optician spent time with me to ensure I would have glasses to meet my needs as well as look great. Both Karen and Stephanie are knowledgeable and friendly. My first purchase, I picked up and it was fitted to perfection. However, because of my extreme mobility issues, I had the second pair mailed to me. Naturally, a small business is a bit more pricey than the large budget chains, but they have glasses in a variety of price ranges. Because I do not have eye insurance, I received an "uninsured" discount that I appreciated. I will absolutely shop with them again.

I have been going to Family Vision for many years. Mason Smith is fantastic and the office staff…read morewas great, Unfortunately the business was sold to Elevated Eyecare and changed the office staff who basically suck. They know nothing about filing insurance. In a 3 month time the office staff completely changed and they still don't know how to file insurance. With my insurance I never had a copay -not so now because of their insurance ignorance. I will be looking for a new eye doctor I will mss Mason Smith

Family Vision Care was an overall awesome experience, from the check-in, to eye exam, meeting the…read moreOptometrist, checking-out and picking out new glasses, it was exceptional! The staff, Optician-Kim, and the Optometrist are all exceptional people very helpful and courteous! Hey highly recommend Family Vision Care and they deserve more than 5 Stars !!

My Silhouette eyeglass frames broke while I was vacationing in Charleston. This service provider…read morestepped up and helped me out in a pinch. Replaced the snapped bridge piece and charged a very reasonable price for the repair. Truly appreciate the quick and responsive service!!

I walked in with a random technical glasses question regarding an old pair of broken glasses and…read morewalked out with a reclaimed working pair! Dr. Reiheld was fantastic to talk to and took time to address the issue I had and because it was actually a simple fix, he didn't even charge me. It's hard to find quality service like this, especially on King St. Check out Dr. Reiheld and his office!

This place is by far the best they usually have a lab in store it's just broken at the moment so it…read morewould have been faster. But with that being said they had my daughter's glasses with a week. And she even had a tough prescription. Melissa the manager is amazing she is so nice

The staff at Stanton Optical in N. Charleston is probably the most thorough, friendly, and…read moreprofessional group. Mrs. Kashia was absolutely great with me to me and my mom. She made us very comfortable. The atmosphere is cheerful and the office is bright and gives a friendly vibe. I recommend this business to all who have vision needs. Thank you TBoykin

The customer service was pretty good. The prices compared to like companies is high but we were…read moregenerally happy. The only negative, I have an allergy to Pet hair. One dog was roaming around and another gated in a room that was open. The dogs seemed to be well behaved but the one roaming about was constantly rubbing against my leg and wanting attention. I am not an animal hater, I just think a business should be mindful that some customers may be allergic or even uncomfortable. All in all we will certainly go back.

Who in their right mind... would be happy to hear they need surgery?…read more Me. I just got out of the amount Pleasant Pearle Vision where Dr. Willingham and his staff checked out my eyes. Previously they weren't bad enough to have the surgery, but now I'm an ideal candidate. Anna, Lydia, Kalyn & Leonard were all great in moving me through the process. It was actually an enjoyable experience. They've referred me to Dr. Waring, who is supposed to be an excellent eye surgeon. I couldn't be happier. Now I might actually get to see my golf ball when I hit it. Woot!! I highly recommend Pearle Vision right here in Towne Center to take care of your vision needs. I had LASIK in 2005 and it was such an improvement. But these cataracts. Grrrr. I'll be so happy to SEE them GONE. The phone number for Pearle Vision is 843-849-0822. You'll be happy with the process and the results.