I normally don't leave negative reviews, but my experience at Eyeglass World in West Ashley was…read moreextremely disappointing. My original appointment for my 7-year-old son was canceled by the office because the doctor was sick, which I understood. I rescheduled for a few days later on a Saturday at 11:00 AM. I arrived at 11:08 AM, still within the stated 10-minute grace period, only to be told they had to cancel the appointment because the receptionist had apparently rescheduled too many patients and the doctor was overwhelmed. What upset me most was the attitude and lack of professionalism when explaining the situation. There was no empathy, apology, or effort to accommodate a child who had already been rescheduled once due to circumstances on their end. I decided not to reschedule and instead went across the street to Target Optical, where we were seen quickly, treated kindly, and actually found better glasses at a better price. Since then, all of our family's eye care has been through Target Optical. Hopefully this location improves its scheduling process and customer service moving forward.

I called Eyeglass World in Charleston,SC to confirm same day service for prescription glasses and…read morewas assured my lenses were in stock and I would be able to walk out today with a new pair. I explained I'd be driving 2 hours to get there. When I arrived,I was informed the lab had closed at 4:00 ,just one hour after my call. This lack of communication was disappointing and avoidable. I hope they improve their process so others don't have the same experience.

Despite a great experience in 2025, they now refuse to bill our insurance company in 2026, which…read moreprovides a $0 cost eye exam in or out of network. Disappointing. Gone done from 5 stars to 1. Other out of network providers recognize our insurance as wonderful with great follow-up and immediate payment.

I'm really happy I stopped by here yesterday! I have a pair of eyeglasses that needed the lenses…read morechanged with a new prescription. I'd never visited this establishment before. It's a very nice place, a great variety of glasses to choose from, and the customer service was outstanding. Kenneth worked with me to assure that the glasses would work best for me. And to my surprise, they do the work there at their office rather than sending them off! I'll have my glasses back quicker than I expected. And the price was quite reasonable. Very happy with Jackson Davenport and I highly recommend!

I was very pleased with the optometrist and her assistant. They were both fun and supportive…read more Afterwards they walked me to buy my glasses and I was shocked at the extra costs for the progressive lenses and $75 per lens for anti glare coating. Prior to going I called Medicare and they said the cost of the frames and the lenses were covered in my plan. Ultimately it cost me $300 for my free glasses!! I'm going to try online next time after I get my prescription.

Glasses broke while visiting area. The women at Pearl Vision were extremely knowledgeable, clear in…read moretheir explanation of the problem, fixed them immediately (they feel better than before they broke in the first place), and did it all with kindness and smiles, and at no charge. While in Pearl Vision I noticed that they have a wide selection of glasses that were beautiful. Thank you for your help.

Ocean Eye is the Best! Katelyn (optician) is awesome. Very…read moreattentive and precise. The doctors here are very good at what they do and the staff is so friendly. Each of their offices are very clean and modern, with an Aloha twist. I wish all doctors offices I go to had waiting rooms with couches as soft as they have at Ocean Eye! TOP NOTCH BUSINESS. (The sweet tea is Tha Bomb!) (If you're a guy....don't bring sand to the beach, if ya know what I mean! These girls will make you grateful you can see so clearly!)

The location on Old trolley has a good Customer service, unfortunately they were not able to find…read morethe right lenses for me. I didn't like at all the location on downtown Summerville, very bad Customer service and they definitely didn't fix my problem. The prescription is not right for me, I need to see another doctor now

I scheduled an appointment online for a week away. ONE HOUR before the appointment I got a text…read moresaying a MANDATORY Optomap scan was required, with a charge of $39.00 Seriously?? Is that any way to run a business? I have UHC Medicare and my eye exam is supposed to be FREE. I will be reporting you clowns to UHC and you can bet that will be the end of that relationship. Freaking crooks!

Insist on adding extra retina scan charge. Tried to decline and was told it's part of there…read morestandard care. Would it do standard eye exam. Just another way a money grab. Explained i see a retina specialist already a d isn't even something they treat. Very rude optometrist

The optometrist there is wonderful, but their customer service is absolutely horrible. You cannot…read moreget ahold of anyone, or you are left on hold until they just hang up on you, or they forget to let you know that your glasses are ready, so you just wait for weeks etc. The list is endless. I have been going there for a while with my husband and kids, but we are going to change our doc just because of the customer service. If you have nerves of steel and all the time in the world, that's a place for you. I absolutely wish I could give a 5 star review, because we absolutely adore and love the optometrist there, we are just so tired of constant issues with the front staff.

My Son accidentally hit me in the eye and I was very worried something was wrong. It was red,…read morepuffy, irritated, and tearing. I called the office and they got in me in about 1.5 hrs. They were fast and so kind. Dr. Click gave me numbing eye drops and an eye band aid for a 3mm tear in my cornea. Instant relief and not even costly. This was late Friday so my Halloween weekend would have been ruined. I can't thank the staff enough. This is also every experience I have there, not just today! Very thankful for them!!!

My experience with low country eyes was amazing. Shawn the tech was very friendly and informative…read moreto any questions I asked. I would definitely recommend low country eyes to others

I didn't have any luck of finding glasses at the optometrist office I got my script from and was in…read morethe area already and saw the good reviews and decided to give them a try. I was greeted quickly and as soon as someone was available assisted to find quite a few pairs of frames that I liked. She was very helpful with assisting me with what styles and colors would look good with my face and coloring and I actually found about 3-4 good fits to choose from. I may even go back at a later date to get a prescription pair of sunglasses. I certainly will give them my business when I am in need of a new prescription too.

I popped in to neighborly up to call for a little help and they gave me everything I needed super…read morefast super friendly super helpful highly recommended. Thank you so much neighborly optical for your help.

Seen them outside Joint Base Charleston. figured we would give them a try. Sitting fee for…read morecontacts is cheaper. The dr. is really friendly and the staff is helpful. I would highly recommend this place.