Despite having purchases several pair of shades at SGH, I find it hard to recommend this particular…read morelocation to anyone looking for a new pair. While the salesperson behind the counter was certainly very friendly, I was rather annoyed paying full retail for my "new" Oakley shades only to find out that the case was not included. While initially uncertain, the sales associate called his manager who informed him over the phone that the model I was purchasing did not include a case. Instead, he gave me one of the cheap drawstring bags to store them in. But to make matters worse, he yanked out the microfiber cloth that came with the free bag and stated that the cloth ALSO did not come with the purchase (WTF?!?!). Since the shades were floor models that had tons of fingerprints on them from countless people trying them on prior, I asked if I could have a fresh pair at least. To which I was informed that the ones on display were not floor models, but simply the ones that they sold. And that they didn't have anymore of the model I was purchasing. Yet no more than 30secs after ringing me up, I see the sales guy pull out another identical pair out of the drawer and place it on display. The real icing on the cake was when I went home and went directly to Oakley's website. Turns out, I could have purchased it from them directly for the same price AND it would have came w/ a hardshell case, a cleaning cloth, AND replacement lenses! Fool me once SGH....never again!

Yes, their prices may not be the cheapest, but their service is mostly good and their return policy…read moreis excellent. See, you can buy a pair of sunglasses from any of their stores worldwide and return them at any of their stores! Of course, they only sell genuine branded sunglasses.

Amazing service! Was visiting from out of town when my glasses broke, I'm a professional…read morephotographer and getting new ones was absolutely essential. I called the store and Pol took care of me from the second he answered the phone to just two hours later when I was leaving with a brand new pair of prescription glasses! Wonderful service, extremely nice people!

I love the people that work here. They are always so helpful, call with reminders, tell me about…read morecurrent discounts or rebates available and so courteous when I visit the location. They all know my name, I can't remember theirs but I recognize them for the last few years I've been coming here. They've help me get my Neice some glasses too.

Thanks for the great service today! My sisters and I came in for eye exams and to choose new…read moreglasses. The doctor was very friendly, and Win Phone Hein was incredibly helpful. He patiently explained everything, helped us find frames that suited us, and made the whole experience easy and comfortable. We all found our glasses and left happy. We will definitely come back again.

When Hussler was still working there, everything was cool. But now? The new crew is so…read moreunprofessional and full of excuses as to why they can't help me that day and trying to use the Filipino card basically telling me to go away because she doesn't want to deal with issues with my $500 glasses. The new doctor is cool. We love her. But the new front desk is so lazy now and everything to them they act like such an inconvenience to them.

Everyone was super helpful and welcoming from start to finish. The staff were friendly,…read moreprofessional, and took the time to make sure everything was taken care of. I really appreciated the great service and positive experience. Highly recommended!

Always a great experience at VisionOne! Personable, knowledgeable & engaging! I love shopping new…read moreeyewear, trying on frames & getting staff opinions. I enjoy my annual Saturday visit. See you next year.

Found this gem on YELP! Went in for a comprehensive visit yesterday for my little one who was…read morehaving trouble seeing the board at school. The Doctor was so sweet, patient and thoroughly examined my little one's eyes. I was impressed with her skills and attention to detail. The office was super clean and modern. Parking was easy and free which is always nice. My daughter left picking up the cutest little Ray bands for her first pair of prescription glasses. Will be ready for pick up in about 10 days, so my girlie will have new clearer vision soon. Staff was also super helpful and courteous during our appointment. Highly recommend checking them out.

This establishment is located across the street from Costco. They are two doors from the Grocery…read moreOutlet. There are plenty of parking spots. My wife and my son came here for their appointments. Dr. Leung was very kind and gave my wife tips on how to take care of her eyes. The receptionist, Ruth was very patient and nice. She explained the insurance deductibles for different selections of the frames and types of lenses that they offered. We were told that the glasses will be ready in about two to three weeks. However, to our surprise that the glasses were ready in one week. We had a pleasant experience with Dr. Leung and Ruth. We really liked how Ruth was upfront with all the deductibles and prices. My wife and son will be coming here for their glasses from now on.

This review is for the helpful and prompt customer service we received (not for any of their…read moreproducts). My mom and I are former LensCrafters customers from years ago. We stopped by recently (without an appt) to ask if we can pay for them to change the nose pads of my mom's glasses. They didn't question it one bit and had someone help us right away. The best part of our experience was that this was all free of charge and it took less than 5 mins. We appreciate your unconditional help, LensCrafters!

I just picked up my glasses from another business and the person helping me with the fiiting was…read moreclearly new at this. I have a vacation tomorrow and these glasses need to be adjusted correctly for my trip. I literally drove from the other place and straight to LensCrafters. Mimi was extremely helpful in getting them adjusted before my 14 hour flight and I can't be more grateful for her help. LensCrafters to the rescue once again!

Used to shop at Macys all the time but these days not as much. Dropped in today to see what suits…read morethey had on sale. They had several Father's Day specials! Ended up buying 2 suits for $199 each. Jacket and pants. Signed up for Macys credit card and got $100 (30%) off. What a deal!! The cashier helped my check on stock for the size I needed and mentioned the credit card promotion. So the service was top notch.

I came to the Shiseido section on 6/13 and was helped out by Natalie. I asked for help with finding…read morea shade that matched my skin tone. Very helpful and gave me samples of their other products. Happy to have her assistance and made my shopping experience pleasant!

Bait and switch. Called Daly City office. Booked a contact…read morelens appointment. Left my office to get their early. Guess what? They switched me to Burlingame place without telling me. Then they claimed the medical technology needed for contact lens exam does not exist in Daly City medical building. Imagine that. In the year 2019, in a professional medical building, the technology to do contact lens exam isn't there. Guess Daly City needs some catching up :-/

FOG CITY OPTICAL in Daly City is fabulous!Excellent customer service from Beth. Frames of all…read moreshapes and sizes are displayed as well as famous and popular brands. Beth is meticulous in sizing and adjustments. I recently bought 2 pair of "teardrop" aviator gold frames and requested the brown tint match the sample I brought in. Beth went out of her way to make sure the brown tint was identical with the sample. I like Beth and consider her a friend whom I can trust and count on to provide me with excellent eyeglasses. Normally I don't drive at night but I had late afternoon errands which kept me out past dark. With my new glasses night driving was a breeze. If you want a one-stop place for excellent customer service, quality frames and a pleasant and professional person to help you, stop by and ask for Beth!

If you buy Pokémon Cards from them be careful because they could be fake ones. I bought some opened…read moreand asked for my money back after examining the cards , rip test , wrapper test , and no code card in the booster pack

From the owner: We started our business back in 2019 from our love to fashionable sunglasses. We always get new…read morecollection every 2 weeks and bring in newest collections. Our community members love us and it has become like a family. Due to the current COVID impact, we wanted to help our community more by selling fashionable face masks in regards to our ever trendy sunglasses!

Dr. Thach and staff were friendly, patient, and helpful. I gave 4 stars because I wasn't notified…read moreof additional costs until I was physically at the Optical Center; something I may have reconsidered. They sent pre-appointment emails, which would have been a good place to let me know of additional costs/fees. Would return out of convenience and because I can use my RedCard to help get 5% off the purchase order (if I'm looking to purchase something). Otherwise, I might keep an eye out for another place where most facets of the eye exam would be included with my insurance.

Dr. Toan Thach and his staff are incredible. I've been going there for years and have always been…read moreextremely happy with the care they give.