Despite having purchases several pair of shades at SGH, I find it hard to recommend this particular…read morelocation to anyone looking for a new pair. While the salesperson behind the counter was certainly very friendly, I was rather annoyed paying full retail for my "new" Oakley shades only to find out that the case was not included. While initially uncertain, the sales associate called his manager who informed him over the phone that the model I was purchasing did not include a case. Instead, he gave me one of the cheap drawstring bags to store them in. But to make matters worse, he yanked out the microfiber cloth that came with the free bag and stated that the cloth ALSO did not come with the purchase (WTF?!?!). Since the shades were floor models that had tons of fingerprints on them from countless people trying them on prior, I asked if I could have a fresh pair at least. To which I was informed that the ones on display were not floor models, but simply the ones that they sold. And that they didn't have anymore of the model I was purchasing. Yet no more than 30secs after ringing me up, I see the sales guy pull out another identical pair out of the drawer and place it on display. The real icing on the cake was when I went home and went directly to Oakley's website. Turns out, I could have purchased it from them directly for the same price AND it would have came w/ a hardshell case, a cleaning cloth, AND replacement lenses! Fool me once SGH....never again!

Yes, their prices may not be the cheapest, but their service is mostly good and their return policy…read moreis excellent. See, you can buy a pair of sunglasses from any of their stores worldwide and return them at any of their stores! Of course, they only sell genuine branded sunglasses.

I love the people that work here. They are always so helpful, call with reminders, tell me about…read morecurrent discounts or rebates available and so courteous when I visit the location. They all know my name, I can't remember theirs but I recognize them for the last few years I've been coming here. They've help me get my Neice some glasses too.

Called asking about a repair. Rudely cut me off and said to come in and have "a technician" look at…read moremy glasses. Obviously I didn't want to drive 30 minutes just to be told they can't do anything so I just started describing my issue. He cut me off and wouldn't let me talk and said "if you don't want to come down then go to a different store." Listen to him and steer clear, incredibly rude

Bad customer service. Rude Staff. Overpriced glasswares…read more Please go to Costco for your optical purchase.

I called to make an appointment at 10:08am for 4:20pm same day only to arrive at 4:00pm to be told…read moreupon arrival that there was an issue with my insurance. The guy at the front desk had 5 plus hours to contact me regarding this and I cancelled another appointment for this and ended up wasting time on my Saturday because he didn't do his job properly.

Kind, capable, caring, amazing staff! Dr. Chin, aside from being a fantastic optometrist, is always…read morepersonable, friendly, and positive. The vision one team has consistently provided top notch care for my family for over 15 years.

Vision one Optometry have Excellent service staff…read more Starting from walking in the Office from start to finish. Easy and painlessly fast. Highly recommended.

Really thorough eye exam. Very pleasant. Great experience. Good selection of glasses at reasonable…read moreprices.

Found this gem on YELP! Went in for a comprehensive visit yesterday for my little one who was…read morehaving trouble seeing the board at school. The Doctor was so sweet, patient and thoroughly examined my little one's eyes. I was impressed with her skills and attention to detail. The office was super clean and modern. Parking was easy and free which is always nice. My daughter left picking up the cutest little Ray bands for her first pair of prescription glasses. Will be ready for pick up in about 10 days, so my girlie will have new clearer vision soon. Staff was also super helpful and courteous during our appointment. Highly recommend checking them out.

I just picked up my glasses from another business and the person helping me with the fiiting was…read moreclearly new at this. I have a vacation tomorrow and these glasses need to be adjusted correctly for my trip. I literally drove from the other place and straight to LensCrafters. Mimi was extremely helpful in getting them adjusted before my 14 hour flight and I can't be more grateful for her help. LensCrafters to the rescue once again!

I had one of the worst experiences I've ever had with LensCrafters. During my eye exam, they…read morecompletely failed to identify that I needed progressive lenses. After getting my glasses, I quickly realized something was off and had to go back to have them remade. The second time around wasn't any better--they measured incorrectly, and when I picked them up, everything was still blurry. I pointed it out, and instead of fixing the issue, they told me to "wear them for a few weeks" so I could "adjust." That never happened. The only way I could see clearly was if the glasses were practically sliding down my nose, which is obviously not how they're supposed to fit. So I went back again to have them remade, only to be told that they "forgot to notate" my pickup date in their system. When they asked me when I got them and I said "about two months ago," suddenly it was outside their 30-day guarantee--and now I'd have to pay all over again. Completely unacceptable. Poor exam, incorrect measurements, dismissive service, and then they hide behind a technicality to avoid fixing their mistake. Save yourself the headache and go somewhere like Costco. You'll pay a fraction of the price (around $60 for lenses vs. $300+ here), and the service is actually competent. And if you do go to LensCrafters--don't let them convince you to "try them out." If something feels wrong, insist they fix it on the spot.

I came to the Shiseido section on 6/13 and was helped out by Natalie. I asked for help with finding…read morea shade that matched my skin tone. Very helpful and gave me samples of their other products. Happy to have her assistance and made my shopping experience pleasant!

Used to shop at Macys all the time but these days not as much. Dropped in today to see what suits…read morethey had on sale. They had several Father's Day specials! Ended up buying 2 suits for $199 each. Jacket and pants. Signed up for Macys credit card and got $100 (30%) off. What a deal!! The cashier helped my check on stock for the size I needed and mentioned the credit card promotion. So the service was top notch.

Bait and switch. Called Daly City office. Booked a contact…read morelens appointment. Left my office to get their early. Guess what? They switched me to Burlingame place without telling me. Then they claimed the medical technology needed for contact lens exam does not exist in Daly City medical building. Imagine that. In the year 2019, in a professional medical building, the technology to do contact lens exam isn't there. Guess Daly City needs some catching up :-/

FOG CITY OPTICAL in Daly City is fabulous!Excellent customer service from Beth. Frames of all…read moreshapes and sizes are displayed as well as famous and popular brands. Beth is meticulous in sizing and adjustments. I recently bought 2 pair of "teardrop" aviator gold frames and requested the brown tint match the sample I brought in. Beth went out of her way to make sure the brown tint was identical with the sample. I like Beth and consider her a friend whom I can trust and count on to provide me with excellent eyeglasses. Normally I don't drive at night but I had late afternoon errands which kept me out past dark. With my new glasses night driving was a breeze. If you want a one-stop place for excellent customer service, quality frames and a pleasant and professional person to help you, stop by and ask for Beth!