Delightful customer service interactions with professional, yet down-to-earth staff, also stellar…read moreframe selection. They have the ability to cut lenses in-house, huge plus. It's always nice to be able to support local businesses that deserve it!

Super local businesses! Peter and Mary are extremely…read morehelpful! I broke my og frame, so calling everywhere to see if that could cut glass same day, I found this wonderful place. While waiting for them to cut lenses Peter gave great recommendations to a Nepalese joint! And then upon returning to pick up my eye ware I saw a pair of sunglasses and they were able to put my prescription in them. I can't wait to come back and try on the sunglasses when they're ready! The whole area is magical. From the pie joint to the eye glass joints!

Do not purchase your Meta Frames from this location or this retailer in general. First, they charge…read moremore than online stores (Meta direct) or other retailers and two, despite a 30 day return policy they will not return your frames. My boyfriend purchased a replacement pair for me after I lost a pair. I had them less than a week, long enough to pair to the app but not wear out before I found my old pair. I went to return the new ones and was told they were scratched up. How?!?!?! They weren't worn out and always in case. Looked online at it seems these glasses can easily be scratched taking out of the case. Whatever scratches they are looking at has to be something they are trained to see for easy rejections because I still can't see them. Do not buy Meta frames from a Sunglass Hut

Went there to buy a pair of Ray Ban prescription sunglasses. Salesperson was very nice and…read morehelpful. But the Optometrist was .. Incompetent is being kind. Seemed like it was his first time doing his job. After 30 mins of him bumbling around unable to take measurements I walked out and told them I have zero confidence the glasses will come out correctly.

Great assistance from the optician! Also lots of products…read moreto choose from beyond glasses.

We went in to get a new pair of prescription Oakleys for my husband this Saturday Feb 1. The…read moreOpthamologist and a store representative, Tom, helped us. They were both great. Knowledgeable about the product, great advise and input in the decision and helped me with my Oakleys as well. We wear Oakleys when exercising and playing golf and they just can't be beat. This is a wonderful location.

Good vibes all around - I came out of Village Eye Center in a state of calm because the staff was…read moreso attentive and caring. Dr. McConarty solved the vision problems I've been having for years. He came highly recommended, and I'm happy I sought him out. What a relief - my new lenses are an upgrade to my quality of life. Jennifer, the general manager, also deserves praise for her patience and sheer determination in finding the perfect frames for my facial profile. Her technical knowledge of the trade is impressive.

Unique glasses unlike anywhere else. I confess I first went to Visionworks looking for glasses. I…read morestayed for 3 hours and left without getting anything. I walked into Village Wye Center and found a pair I loved within 10 minutes. I was able to order the lenses in the custom colors I wanted. I got magnetic clip on sunglass lenses for them and a second set of clip on made especially for migraines. After picking up my glasses I walked around for weeks saying randomly to people that I loved my new glasses lol. I still feel this way. Recently I had to change my prescription. They were happy to help me do this, and even fixed a tiny bit of damage I had caused after dropping them. They were ready faster than predicted and they're perfect. I love this store.

Alexia at the cash wrap was extremely helpful. She went out of her way to find someone to help me…read moreto find a pair of shoes. I appreciate led her service. Thank you.

It was a Nordstrom kind of day... lots of great deals and shopping for the holidays! Found some…read morebeautiful soft comforting blankets, soft PJs and some baby clothes for gifts. There are a lot of great gift items here. Upon checking out, the cashier was so very kind, I wish I wrote her name down. Happy shopping!

Usually eyeglass stores are like car dealers, where you have to fight them off with a stick - but…read morethe employees at this store didn't even greet us, let alone offer any kind of assistance as my sister & I walked around trying on frames. And the store was basically empty, so they were literally just standing in the middle staring at their phones. I asked one lady a question, and she did answer it. But that was that. Not even a follow-up "do you need anything else?" We left after maybe 15 minutes of looking around, and they didn't even say goodbye. Weird. ‍

They fix your glasses with such precision. I wear religious head covering and the staff was very…read moreconsiderate and did a great job tightening them, free of charge.

I had a great experience at Eyewear Gallery. Dr. Dawn is amazing and very friendly. She always…read moretakes the time to answer my questions about my test results and explain what everything means, which I really appreciate. The staff was also helpful and welcoming during my visit. There was a small issue with syncing my previous exam records, so they had to contact support to get it resolved, but they kept me informed and handled it professionally. The email notifications could use some improvement--the scheduling link in the email went to the wrong system--but the scheduling link on the website worked perfectly fine. I didn't buy new frames this time since my prescription didn't change and I'm still happy with my current pair. They do have a wide selection of frames, and while many lean toward the expensive side, the quality looks good and there are plenty of nice options to choose from. Overall, a positive experience and I'll continue coming back.

I just popped down to the Eyewear Gallery because the nose pad fell off my glasses. I am an…read moreoccasional patient here, but I didn't even buy this particular pair of glasses from them. They weren't technically open, but they let me in anyway and popped a new nose pad in for me in under 2 minutes. Wouldn't even accept payment! FABULOUS customer service today.

Super apathetic service. My boyfriend went in to ask if they could fix his current frames or help…read morehim find new ones. He called ahead and the woman said that they could help him, no appointment. The man that was working the store didn't know if they could get new frames and didn't explain why it wasn't possible. He also didn't offer any solutions to finding new frames or getting new glasses, except to maybe try EBay... What a weird experience. The first time we tried to shop here, we walked in and there was no one inside. No workers at all so after about 5 minutes we left. Would recommend a different glasses place, they just don't care here.

I have had eye trauma in the past and recently moved to Bethesda and needed a new doctor. Dr Komm…read morewas awesome and took his time to really do a detailed exam. He had availability without a long wait and the Colonial website made it easy to book an appointment online. Very happy with Colonial and Dr Komm. I will be coming back regularly. Thanks

This is the second time I have bought a pair of glasses from Warby Parker. I enjoy being able to…read moreselect a frame from a variety of different frames and have someone to help. They are relatively inexpensive as well for their products compared to other places I have shopped in the past (ex. Lenscrafters). Once you find a pair that you like and you're able to provide your prescription, your glasses will be shipped to your house within 7-10 business days. I've always gotten mine before the 10 days are up!

Walked in, prescription in hand, ready to buy glasses and no one greeted or offered to help us…read more Strange, but kept on looking for the right glasses. Two people of a certain race walk in and were immediately approached, greeted and helped. We were in the store for 10 minutes at that point. Took my bf's money to MyEyeDr down the block thank you.

Six years now, and each time I need glasses Warby Parker in Old Town Alexandria, Virginia, is my…read morego-to place. I recently lost a silicone nose piece for a pair of my WP glasses, and visited earlier today. A feature I really appreciate is that whether the shop is busy or not, upon entering I'm greeted by a representative who asks for my email address. Once given, I'm immediately placed in line for whatever service I need. I get a text instantly, letting me know I'm in the queue and will be served in the order I arrived at. This is really, really, important when the shop is busy. Each visit, I've been treated with respect and courtesy; and have been able to resolve my concerns with a minimum of effort. Abood was helping me today, and I've come to trust the staff at the Old Town Alexandria shop for all of my vision needs (although I still rely on my long-time opthalmologist to do the medical and vision exams each year). I'm very favorably impressed with the service, the staff, and the quality of the experience.

Great customer service! I bought glasses with progressive lenses and have been pleased. Next visit,…read moreI will get my eye exam there as well.