The Dr I have no complaints with but the guys ordering glasses from complete incompetence for the…read more3rd yr. I've tried to give them many opportunities but I'm done now I will never come back. Tell me I can't buy the same ones I've been buying for yrs. I don't care if it's a new staff member he should not be out selling glasses. He's clueless

I came in specifically requesting glass prescription lenses in an Oakley full-rim frame --…read moresomething this office told me a couple of years ago could be done. This time I was given conflicting information by different staff members. One person said glass lenses could be ordered (with a long wait time), but after she spoke with another staff member, I was suddenly told that glass 'isn't possible' in any Oakley frame and that my only options were polycarbonate or Trivex. I prefer glass lenses for durability and scratch resistance. They told me because of my high Prescription Lens Index they can't do glass in the Oakley frame I requested. On the Mohs scale glass is 5 - 6 (extremely hard), Trivex is 1.5 - 2, and Polycarbonate is 1 (extremely soft). It's easy to see why I want glass for scratch resistance.

If I could give more than 5 stars, I would! I desperately…read moreneeded to replace my lost glasses, and everywhere else was not able to see me any time soon. Not only did these guys fit me in right away, but the turn around time for receiving my new glasses was unbelievably fast. And a helluva lot cheaper than the others! I paid out of pocket, and their exam and finished glasses prices were much lower than the rest. The entire staff was extremely pleasant and professional, and everything could not have gone any smoother. 10 stars!!!

10/10 had the best experience ever here with getting new glasses. From the eye exam by Dr. Lyn that…read morewas super fun but yet professional, to the owner Steven helping me pick out my frames (and he was quite honest yet very kind and well mannered). They have an amazing selection and even a pretty solid children's section to choose from also. Great atmosphere! Definitely recommend!

There were two open afternoon appts for Dr. Gross. I scheduled a week out for my daughter and I on…read morethese spots. We both work, so these afternoon appts were the only ones that would work for both of us. The clinic called multiple times to get us to move to a time that was not conducive to our schedules because Dr. Gross wanted to keep his afternoon open. Then do not post open appointment times if you do not want to see patients at that time. The days and times suggested did not work for our schedules so unfortunately, we will have to seek care elsewhere that will actually honor the appointment times that they offer.

My experience with the eye doctor was okay; however, the staff was a completely different story…read more After my eye exam for contact lenses, I was informed that it would take a week for my trial contacts to arrive. I called a week later and received the runaround from the receptionist on the phone. I left a message, but my call was not returned. I had to call back and request to speak with the practice manager just to get an update on the status of my contacts. When I asked for the owners' email addresses, she could only provide one, claiming she doesn't email the other owner very often and couldn't find their email address. Is there really no way for a customer to discuss service issues with an owner? While the doctor was professional, the staff was not. Overall, the visit felt very overpriced, extremely complicated, and unprofessional.

Dr Festa is great, & her staff are friendly. I came in for a contact lens exam & ordered contacts,…read morethey will probably be ready in two weeks. There is a good selection of eyeglass frames, too.

This is the second time I have been here in two years. Both times the customer service was amazing…read more The two women that work the front desk and the female doctor are always very friendly. They listen to my needs and go above and beyond to help problem solve and address all my concerns. As well as just being friendly and present. Finding GREAT customer service is so rare these days!! I am taking the time to thank all of them on yelp and recognize how awesome they are!! Thank you for making my life easier and my experience pleasant! They work hard at this organization and take their jobs seriously. Customer Service is EVERYTHING!

The location was convenient and the store large with a big selection of eyeglasses…read more The salespeople were super friendly. They even accept my vision care insurance but.... I didn't purchase any because the best brands they had are like coach and Maui Jim. I'm more of a Gucci, Tom Ford, Chloe, D&G girl. Sorry not sorry I'm a bougie girl.

If you are looking for the standard chain style eye doctor, this is it. I am new to the area and…read moreused yelp based on star reviews and this was the best. I am used to a more personalized optical appointment. I realized the convenience factor, but expected more. Additional fees for "special tests" and such along with affordable/cheap styles just add to the negative experience. The staff was friendly and efficient, the Dr. took quite some time despite not being very busy ( 2-3 customers including me) I will find another independent optometrist in the future.

I had the best experience at Eastern Shore Eye Care on Lollie Lane in Fairhope!…read more Sarah at the desk greeted me with the most cheerful smile--she's genuinely the happiest receptionist I've ever met and couldn't have been more helpful. Simone, the technician, walked me through a ton of tests, stayed low-key, patient, and totally put me at ease. Then Dr Lindsey answered every single question, super cool and hip, understood me perfectly--fun yet brilliant. Jenni in the boutique hooked me up with these gorgeous Chloe frames I've wanted forever... splurged even though they don't take my insurance. Worth every penny. I cannot wait to pick them up when they are ready! Andrea at checkout made it all seamless. Hands down, best eye care on the Eastern Shore and Absolutely the BEST selection of designer glasses and sunnies around! Gucci, Tom Ford, YSL, Tiffany, CHLOE, Prada, Versace, and other brands like Coach, Kate Spade, Michal Kors, Maui Jim, Ray Ban, Oakley, etc etc.

The whole team at Eastern Shore Eye Care is awesome! Dr. Lindsey is a newer addition and I was very…read morepleased with my exam by her. The ladies that help you find your eyewear are super patient and the desk crew were very helpful with insurance - great experience from start to finish!

Excellent full service eyecare and eyewear, in a comfortable and convenient location. The staff is…read morewonderful, friendly, and worked closely together to correct my vision. Dr Williams is very knowledgeable and thorough, and personally examined my eyes for the best correction. Mr Peter, performing several cross checks, ensured my corrective lenses would be ordered accurately, and helped me choose comfortable and fashionable frames. I'm so glad my friend recommended Hub City Eyecare!

I highly recommend this eye care office. All the staff are very professional & knowledgeable. The…read moreeye doctor did a great job with my eye exam. They were very helpful with selecting my new glasses. Glasses ordered & received within the week. Highly recommend this eye care Office. Thank you for your service Cindy M

Mr. stormy was cast quick and helped me when I was in a bind. I c can't recommend him enough.read more

Storm Floyd is exceptional at what he does. He is knowledgeable, thorough, and takes the time to…read moreexplain everything clearly without rushing. His attention to detail and genuine care for his patients really stand out. You can tell he takes pride in his work and operates with integrity. If you're looking for an optician who combines expertise, professionalism, and excellent customer service, Amazing Eyes is the place. I highly recommend Storm and his team to anyone who values high-quality eye care.