I rarely write negative reviews, but I feel an obligation to share this experience so other…read morefamilies can make informed decisions. My parents, both 86 years old, were long-term tenants. My father has Alzheimer's and reached a point where it was no longer medically safe for him to live independently. Their move to assisted living was not a choice -- it was a medical necessity. Despite extensive communication and documentation explaining these circumstances, the property management response was rigid, transactional, and strikingly lacking in compassion. The situation was treated purely as a contractual inconvenience rather than a human crisis involving cognitive decline and elder care. They also levied a "leasing commission" - $5500! - to re-rent the immaculately kept house that took exactly one day for them to re-rent. What was most distressing was not just the financial posture taken, but the tone: repeated legalistic arguments with no acknowledgment of my father's condition, no empathy for an elderly couple in crisis, and no effort to handle the situation with basic humanity. If you are a tenant who expects empathy, discretion, or flexibility when life takes an unexpected and serious turn, I strongly encourage you to think carefully before working with this property management company.

I worked with TPM in the spring and summer of 2025, and they were excellent. After living in a Mill…read moreValley townhouse for several years, I needed to move out and then upgrade the place for rental. My goal was to secure reliable tenants paying market-level rent within a few short months. Lee Petty and his team were exactly the right folks for the job. They connected me with skilled, efficient tradespeople (electrician, carpenter, painter, professional cleaner) who did high-quality work at a fair price and had the place ready in short order. TPM also handled the rental listing and vetting of prospective tenants. Result: a beautifully upgraded townhouse that commanded the desired rental rate, inhabited by wonderful and responsible tenants who are well liked by their neighbors. While I've chosen for now to manage the tenants and property myself, TPM is available to take that over at any time. I recommend TPM very highly!

I have been with MB Property Group since September and am very happy about my experience with them…read more When I was looking for a new place this summer, I got in touch with William who took the time to discuss in much detail my expectations and requirements. I felt like the company truly cares and comes towards their prospective tenants. I rented a place in Nob Hill and am happy with its location and how well-maintained the building is. It is always tidy and secure. Our building manager Margarita regularly checks on the building. She's an absolute sweetheart, answers any of my questions, no matter how small, within an hour, if not minutes. The maintenance is promptly available by call or online request. I had a few ideas on how I wanted to modify my apartment, and they promptly did it for me like it was a breeze. Here, I have a feeling of always being supported. Very grateful for that.

We lived in 2 apartments managed by MB Property Group over the period of 3.5 years and we only had…read morepositive experiences. Margarita, William, as well as all the kind staff from MB Property Group, were always helpful, supportive, and joyful. We rarely experienced any issues, but when we did, the kind staff at MB Property always assisted in a prompt manner. Strongly recommend MB Property Group!

Great experience with this management team. Rob was especially kind and understanding , he…read morecommunicated clearly and helped make the move out process smooth and stress free. I truly appreciate his professionalism!

Albie from Paseo Properties is hardworking, a great communicator, and always happy to help! Would…read moredefinitely recommend Paseo Properties to friends & family

Arash is the current property manager for the apartment I am renting and he and his company…read moreExtramile Property Management does a great job and are very responsive. Contacted him for an issue and it was resolved quickly after I sent some videos and pictures. Would recommend for anyone to use him as your property manager.

My experience of my 2nd month living here , it's very convenient area , the agent cares about how…read more every time I tell him about anything need to be done , he listens and trying his best , about 2 weeks ago that I requested to replace the fridge and oven stove that was very old and finally I got them replaced I'm hoping you guys can do much better Over all you are a great person Thank you very much

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

Lisa and her team have been absolutely wonderful, working with my Mom and me to rent and manage our…read morefamily home in San Anselmo. We highly recommend her!

RNB managed the apt that we rented in Sausalito. Kaveh, Joni and the whole RNB team are incredible…read moreproperty managers. They were very prompt in addressing issues. There were even things, like the HVAC system, that was upgraded while were there, so it felt like they were advocating for not just patch fixes. Would highly recommend RNB!

I hired RNB Property Management Golden Gate to manage my rental property. They found a great…read moretenant, have been communicative, and overall done a great job. I am very happy with their work so far and would recommend them to anyone looking for a company to manage rentals.

I have to say, coming from a family who has been in Bay Area Real Estate for over 60 years, I was…read moreless than impressed with Bob Stone and his agency. When my husband and I viewed an apartment in Marin county, his agent only let us stay for 15 minutes before she politely began walking to the front door (of the building). The entire viewing was rushed. The lights in the unit did not turn on, so all appliances could not be checked. We were told that noise was NOT an issue within the unit or surrounding areas; we were sadly mistaken. Turns out, that the tenant prior to us broke lease 6 months early claiming he had a job relocation, I have heard from locals, that was not the case; noise was the issue. My husband and I were terribly disappointed when we were told not to watch our bedroom TV past 9pm by the downstairs neighbor (among other issues) My husband and I are upstanding, intelligent 30 something individuals who were just trying to catch a break to save for a home. I should have stuck with my gut when I saw the ridiculously cheap (for Marin Co.) unit. That's another thing....what kind of Property manager who knows anything about Marin rentals would price the rent so low??? (It was a darling unit, with a spacious bedroom, fireplace, built-in bookshelves ect...) Within two days, we quickly came to find out the building was a nightmare. We had NO POWER for the first 3 days we were living in the unit because the previous tenant had the PG&E turned off completely. Now, I don't know about you, but I find it odd that a tenant would cut off power completely, knowing others were going to view the unit and move in soon. This meant no heat, stove, internet or light for 3 days. We were not reimbursed at all. "It's not my fault the previous tenant turned off the PG&E." Bob Stone. Really Bob...actually, it IS your responsibility to provide a fully operating unit prior to the tenants moving in. By the second day, my husband and I decided to break lease. I could have called several family members who practice Real Estate Law in SF, but decided to deal with the drama one on one. Ethics are what make a company survive or not. Good morals and ethics are the foundation of good business. With Stone Property Management, this is not the case. Robert Stone charged us $600.00 to break lease, even though we only spent a total of 6 days in the condo. We were paid through the first and out of the unit a week prior. There was NO lag time in rental and he still took over a half a grand out of the deposit check, of which was almost $4000.00 for an $1150 dollar rent. He would not pro-rate the rent even though we were moving in 10 days prior to the first of the month...again, just bad ethics. Money is the bottom line for this company, nothing more. I do not recommend using Stone Property Management for your Real Estate needs. As I am a woman of integrity, I will not even offer my own family's Real Estate company as an alternative option, just want to make sure property owners understand what they are getting into when dealing with Bob Stone and Stone Property Management.

I found their agency & staff to be very professional and helpful, not only were we able to take…read moreour time & view their rental unit but they were very informative on the process, making it much easier. I was very impressed with the timely response from Bob Stone which was almost immediate in requesting and in giving information. Overall Stone Property Management made our search for new housing an easier experience.

Our family had a fabulous and very successful experience selling my mother-in-law's house through…read moreBarr Haney, a Marin County realtor from Own Marin. We contacted them several months ahead of our target date for selling and their team was very helpful and supportive in guiding us through the inspections as well as in deciding what updates my wife's family's home of over 60 years needed to attract potential buyers. The photos and videos of the property were outstanding and the staging was beautiful. Ultimately the property sold a week after listing for 25% over the asking price with 7 offers. We were amazed and very appreciative of the expertise Barr and the Own Marin team provided.

We recently worked with Barr Haney from Own Marin on purchasing our new home in Mill Valley - he…read morehelped us negotiate a fair price, and took plenty of time to show us the property while we were going through the decision process. This was the second home in Marin that he helped us get into and we are grateful for a smooth process both times, I can't recommend him enough. After we bought our new home, we looked to quickly turnaround and sell our other home in a somewhat slower market hoping to get it sold before the holidays. Barr's team moved quickly and professionally. The staging, photography, and marketing were all done at a high level, and he helped us sell our house within a week going to market - sold well over asking. He always took our phone calls, answered texts and emails and pushed through the process without a hitch. Thank you Barr and team for making this home buying and selling experience as seamless as possible.

This is the best company when it comes to apartments and service, I was able to get my apartment in…read moreless than a week, with paper work, deposit and contract all signed within a few days, Marshall and Co are quick to respond to any issues or any service needed from them. They value every tenant and actually care about you, special shoutout to Aime for being very responsive and on top of everything. Marshall and Co is the best!!

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!