The gentleman was extremely pleasant. I struggle to understand him but once I did, he's delightful…read more I had a broken strap and he repaired it by merely stitching both sides so they wouldn't break. It had a snap but it was on the edge. He sowed both securely. It was 30 dollars but worth it for me. The shop was all clutter chaos. But a lovely mess!

The poor guy was at the storefront by himself and was a little rude and dismissive. When I asked…read morehim if he could clean my designer bag. He said no, and also made it dirtier from the dirt he had on his hands from his previous cleaning. Still giving it an okay review because you can tell he works hard, but please find another person to help to avoid burn out

I was trying to find a place to repair hiking boots and this is the only place that is still opened…read moreand willing to do a minor repair for me at a reasonable price. Good work and the quoted timeframe was right on.

They always do a great job on tricky shoe repair. They have been in Decatur for years and they…read morealways help when they can. Carol Burgess

Shanon and Ken are simply the best at what they do. They know everything related to leather shoes,…read morebelts and purses. They also repair all types of suitcases. My first experience came when I needed a few extra holes added to a leather belt. Shanon made the modification while I waited with no additional charges. My family also had positive experiences when having a leather purse strap repaired. Finally, the handle on my suitcase had come off after returning from a flight. Shanon was very helpful in explaining the difficulty in repairing the bag as well as options for donating the bag to local charities. So, if you're in the Roswell or Alpharetta area, I would highly suggest trying Atlanta Shoe & Leather for any leather or luggage repairs. Cheers

I have a hand made designer purse made just for me. The strap broke. Knew what I needed and…read moresearched for something near me. The shop is old and cluttered a hidden treasure. To sew one strap thirty dollars unapologetically. A little much for one strap but I didn't complain. I paid and noticed he said he couldn't do the other side but did. I was convinced in my mind it would be a quick pickup without communication. I was pleasantly surprised, what a delightful mature gentle speaking man. I highly recommend.

Nothing speaks to me more than business trying harder to make customers happy. Curtis reached out…read moreto apologize and reimburse me for my damaged hat regardless if I returned as a client or not. That in itself merits a second chance and I'll be giving them one. To be continued...

I love MS Cleaners - I've used others in the Decatur area and have been disappointed or lost…read morethings. I am very happy I found this place. I've used them going on 3-4 years now. #1 they do a great job and provide terrific service - my husband is quirky about his shirts, dryclean ONLY, and they set it up so our account is marked with that note. And it's right every time. #2 they are reliable - clothes are ready when they say they will be. If you need a rush job, they can accommodate that if you get it in early. #3 they are trustworthy - I knew I could have them clean my mother's "antique" table cloth and napkins that I acquired. Also, when I brought in a dress once that required specialty cleaning that would cost a lot extra, they held it back until they could talk to me about whether I wanted to go that route yet since the dress was pretty clean and just needed a pressing and touch up. #4 The ladies who run the shop in the morning and on weekends are a couple of the sweetest ladies you'll ever meet. Love them to pieces - when they see me pull up in my little white convertible, they are pulling my clothes together for me before I even walk in the door, greet me with a smile and some chat and I'm on my way.

I brought a pair of worn heels here to get a new heel. They tried to charge me more than it would…read morecost to remake the shoes from scratch. In gold-plated leather. With diamond buckles. (Of course, that was a just-for-you--today-only--sign-quick-now price, so no promises they'll hold it for me..)

My wife and I took her shoes to this place before reading the reviews. I was a little nervous after…read morereading the reviews, but we didn't experience any of the bad service that other people written about the place. The one good review before mine most accurately reflects the service of this business. The place isn't the nicest looking, but it's a shoe repair shop! I don't care about the aesthetics of the place. All I care about is if the business can do what they say they can do. The owner was extremely nice to us, and she did exactly what she said. We paid $40 to fix my wife's $200 shoes. They were ready two days later. No complaints here.

Overpriced for the quality received. Charged high-end (double estimated) price for dry cleaning…read morecomforter. One side appears clean while the other doesn't. It was folded awkwardly so that the filling was bunched which I've never had occur with my previous cleaners in Woodstock. I likely will not return.

Staff is very friendly and professional - often calling you by name when you walk in the door - and…read morelaundering and drycleaning is quality.

I had such a wonderful experience with Best Alterations in Roswell (shopping center with Star…read morePizza). I brought in several items for alterations, and when I returned to pick them up, the owner noticed a design on one of the t-shirts. I shared that it was in memory of my nephew, who passed away in a motorcycle accident. He had been a strength coach at UNC, and the community is raising money to support his widow and child. She was so touched by his story that she refused payment and told me to give the money to his family instead. Not only does she do excellent work, but she is also a truly kindhearted and generous person. Highly recommend!

Do not go to this place for shoe repairs. They send them out to someone that is way too expensive…read more I got the heel replaced and they charged me $30. Not only the price is expensive but they told me they would be ready the 31st. I came in that day and they were not ready they said they would call then never called. I tried calling them and had to call several times because no one answered.

Poor customer service, expensive for no reason, they are liars, they are scammers. Don't do it. I'm…read moresure they prob paid for good reviews. I REPEAT DOOOOOOOOOO NOT GO HERE! My clothes was to be finish at a certain time. It turned into give me an hour which then turned into 3 hours and there was no apology just a bunch of LIES!

From the owner: We offer all kinds of services which include, wash and fold, dry cleaning, alterations, sneakers…read morerestoration, wedding dresses restoration, leather restoration, even Rugs.

If I could give this business zero stars, I would…read more I brought in two pairs of shoes for repair and was told they would be ready the following week. As requested, I prepaid for the repairs before leaving my shoes. Because I was out of town for several days, the shop had my shoes for nearly two weeks before I returned to pick them up. When I arrived, the manager could not locate one pair of shoes, even with my claim ticket. After searching briefly, he admitted they couldn't find them and asked me to wait while they continued looking. I waited for an hour and a half while they assisted numerous other customers before it became clear they had lost my shoes. The issue wasn't simply that my shoes were misplaced--mistakes can happen. It was the complete lack of accountability and customer service. Rather than apologizing, offering a refund, discussing reimbursement, or presenting any reasonable solution, I was met with excuses, shifting explanations about their turnaround time, and an attitude that suggested I was the inconvenience. The owner ultimately told me he wasn't going to continue discussing the matter because he needed to help other customers. A business entrusted with customers' property should have procedures in place for situations like this. Instead of acknowledging the mistake and working toward a resolution, they refused to take responsibility for losing property that I had already paid them to repair. I've worked with shoe repair businesses for years and have never experienced anything like this. Losing a customer's property is bad enough; refusing to accept responsibility or make any effort to resolve the situation is unacceptable. Based on my experience, I would never recommend this business. If something goes wrong with your property, don't expect accountability, professionalism, or a fair resolution. I will be pursuing reimbursement through the appropriate legal channels.

Of course I recommend College Park shoe repair. They do great work! Your shoes will be ready on…read moretime as look like new!

Great service! Good results. I will definitely return and tell all my family and friends!read more

Great job. Had the alterations done when promised at a fair price…read more They were also honest with me that a jacket I wanted let out didn't have enough material.