I don't know why reviews are so poor for this location. Yes, the guy who works there is a little quiet, and his English isn't perfect, but that does not mean it's bad service! If you actually talk to him, you'd know he's fun, funny, kind and generous. That said, Sunny's has a spectacular selection of everything you could want. Huge vape selection, and even better Kratom selection. Super great pricing on certain high milligram Kratom for a great price. Don't let the shyness of the guy behind the counter to feel off putting. He's just quiet. If you go in there enough, he'll get to know you and that's when he opens up. It's all good! read more

Nice assortment of products , I've been a repeat customer for years but this place has god awful customer service. The employee there normally mumbles to you so you can never understand a thing he's saying , when you ask a question about a product he just shrugs . Sorry sir , if you're that miserable with your job then don't do it . read more

I asked about a vape with no price on it. He said 40 dollars so I went with the one that said 30 dollars and he still tried to charge me 40. This place is an absolute scam. Do not buy from the one in sparks. Go to Knuckle dusters in Reno or even pyramid liquor. I will not be stepping in this store again. Scams!!!! And the vape I asked about knuckle dusters sells for 30 read more

Prices change based on visual appearance. Can never buy what you intend. Worse than a used car dealer from 2006 read more

Came in at 11am on a Saturday. Repeat customer. The big guy was rude when I asked what kind of deals do you have today. He said "NO deal." In a rude uninterested tone. Okay? I asked how much for a certain vape then... it was double the price...so no sale... I told them have a good day buddy and left. Won't be coming back anymore. There's other vape shop with better customer service and better prices. read more

I see the same dude every 2 weeks, he's always been kind and helpful. No complaints over here. Happy costumer.

They are scamming. Went to buy some rolling paper and they charged me extra as another item label "custom item" When I ask what that was the guy couldn't explain it. DO NOT GO read more

Sunny's E Cigarettes - TRASH. - Vape Shops Near Me - Sparks, Nevada

Came here on a Thursday evening and the cashier was standing outside talking on their cell phone. I was inside I was inquiring about some of the products they had, and as I was trying to ask to see the products, the clerk was uninterested in trying to make the sale. I was willing to pay over 50 bucks but just wanted to see what other options were available. The clerk was not knowledgeable and in a rush to get me out of there I got the hint so I left. Before I was pulling away, him was already outside in front of the store talking on his cell phone again. I guess the call wa more important than closing a sale, providing customer service, having product knowledge, or making their business money. read more

This place is a gem! Sunny's E-Cigarettes has everything from disposables to mods, plus an awesome collection of flavors you don't see everywhere. The owner really cares about customers and makes sure you leave happy. I've been to a lot of shops, but none compare to the vibe and quality here. read more

Would give a zero star if I could, Overpriced and sells defective vapes, AVOID AT ALL COSTS!!!! Can show him it's defective out the box and he won't return or trade it in. read more

I tried to by a 90 degree banger and the desk man insisted that this was it but it's a 45 degree for my baby rig :( read more

Sunny's E Cigarettes - Tried to by a 90 degree banger instead of a 45 degree but the desk man wouldn't listen and insisted it was fine :/ - Vape Shops Near Me - Sparks, Nevada

Vape products are double or even triple the price. Buy online Instead. Entire purchase cost $80 where online it would have cost $40. For example: they're selling a four pack of coils for $25 and I can buy online for$10. They had them marked $8 each when I can buy 4 online for $10. I'll never buy from them again. read more

Sunny's E Cigs in the Greenbrae shopping center in Sparks is selling defective products. I usually go to a smoke shop once a week and the last 3 times I've been to Sunny's the glass on every bubbled i bought breaks where it's attached to the metal threaded piece. The last one I bought from Sunny's I brought it back within a hour of purchasing it, I never got to try it as it broke when the first time I screwed the quarts tip in and they won't do anything about it, no exchange nothing so I'm out $80 my purchase before that was a electric dabbler that won't heat up and again won't do anything about it. I'm out $150 and they said call the manufacturer. Time before that I bought a different bubbler I brought it back because it had a small crack where you put the bowl, I never used it and again they did nothing. So I took it home and It broke the 2nd time I used it. That cost me $130. Also 90% of their food is expired if you can find an expiration date, it looked like they tried to rub off the expiration date on a couple bags of chips that were expired. 0 stars and I will be buying my stuff elsewhere read more

Sunny's E Cigarettes - Broken bubbler - Vape Shops Near Me - Sparks, Nevada

Don't go to this place I went there 3 times in three weeks and they decided to charge me more for the same products once they saw that I was getting them consistently. Don't let them scam you read more

Mods way overpriced. $119 for a mod selling for $55 online? I get overhead but this is just crazy. Juices are frequently out of stock and prices have continued to rise. Skip the store and shop online or elsewhere. read more

My best friend went to this store to swap out a cartridge that didn't work. The worker told her that there was nothing that they could do. She asked for a new one, the worker refused. On the way out of the door, the worker verbally abused her and yelled a very derogatory statement towards her involving his private parts. Do not go to this shop. read more

Best selection I've ever seen in a Vape shop. Staff extremely friendly, and prices competitive with other shops.

The price are great and they have a tun of cool things in their store.. thinks for adults of course!!

sold me a used torch that was stained blue and with dabs and took a bunch of clicks to even work worked wouldn't change it or sell me a different one or even give me money back when it doesn't say final sale anywhere!!! read more

I've had some ok experiences, but lately absolute trash. This last experience just put it over the top and I will never be back to any on the sunny stores again. Bought a 3 pack of coils last night for $16.99. Today I open the box to change my coil... only one coil in box was actually sealed!!! Other two were open, and soaked with vape juice!!! 100% used coils put back into a pack and sold to me! Shame on you!!! This is disgusting! Never will return! read more

Yesterday I went into purchase vape juice the total came to $37.88. I handed the young man working the register $47.90, so I could get a $10 back in change. He took the money put it in the register and handed me 3 pennies. So, I said excuse me you owe me $10.03. He argued back and forth with me until he FINALLY handed me the correct amount back. Then proceeded to side eye me while I sat in the store on my phones calculator. A year n half ago I used to shop here weekly. I have since relocated to different part of NV. And whether it was a common mistake or on purpose I don't know. But won't be going back anytime soon. And if paying with cash watch your change and make sure you get what the correct amount. read more

Would not recommend this vape shop to my worst enemy and that's no over exaggeration. The way this business is ran is disgusting. I really wish I read the reviews before wasting money at this place. Their vape devices don't even work half of the time and they don't give out receipts but they also don't do returns without a receipt so that's something. DO. NOT. SHOP. HERE. read more

I always go in here and have spent hundreds of dollars. Normally the guy I deal with is always so helpful. Today I walked in to buy an attachment for my dab pen. An older lady was working and barely looked at the piece and said she did not have it. I asked her how she could already know with barely looking at it. Then she proceeded to yell at me as I left the store. Last time I go here! read more

Up until today, I would have given this vape shop 4 to 5 stars. Yet, today, something happened that made me amend my impression of this shop. A few weeks ago, I bought an e-cig rig from Sunny's that was faulty. Naturally, I was frustrated and upset having spent $100 on a rig that was faulty. I asked questions and expected a satisfactory response, which I was not given. I decided to give Sunny's on Los Altos another shot a few days ago. Benefit of the doubt and all. The saleswoman was polite and serviced me well. I spent approximately $100 more in product (e-liquid and a new e-cig package) from them. I was even okay with the fact that I'd need to go to the manufacturer if there was a problem with the product. So, I thought Sunny's on Los Altos had redeemed itself and earned my business back. However, today, I went in to see if they sold replacement glass for a mod that I, openly admitted to the salesman that I broke. I was told that they did carry the part I was looking for and the cost of said replacement. However, that is when Sunny's male employee at the shop took a turn for the worst. The salesman told me that due to my questioning of the quality of the e-cig rig I bought a few weeks ago, the owner of the store declared that I was no longer welcome to purchase items in the store. I was, understandably shocked at this proclamation. The salesman even went so far as to call my concern of the faulty e-cg rig as "B. S." (This comment was made even after I spent so much money in the store less than a week ago.) I even wondered if this salesman mistook me for another client, seeing as I'm a brown skinned woman who prides herself on being intellectually assertive, yet polite. So, unfortunately, I cannot give this store a good rating. If you are a customer who asks questions and expects a satisfactory response, this establishment is not for you. Sadly, I will I have been given no choice but to take my business elsewhere. read more

These people are thieves and they do nothing to make right on the crap products they sell!!! Do not shop here!!! Make the drive go else where!!! I assure you I will be disputing the charges from this company and shopping else where! I called and asked if they would help me and exchange the device that was purchased, Matt's reply was "you filled it sorry can't help you" I am sorry but if you didn't fill the tank and attempt to use it how would you know if it didn't work? I then drove back up there expressing how unhappy I was wot the service and the merchandise to be told again to have a nice evening we can't help you! Would not suggest shopping here to anyone unless you want a bad experience! read more

I bought a Vape Battery for $18.00. Went home and tried to charge it up and turn it on. Well, the thing didn't work. I took it back and the guy refused to exchange it for me!!!... I don't think I will do business with them again. read more

I do hair across the street of Los Altos, and was recommended here by the owner of our salon; Not only are the prices better than any shop that I've been to in Reno or Sparks, but I, am ALWAYS remembered, and greeted with a smile (half the time I Don't even have to say what I want and they'll ask me how my last juice was); Never Ever have I been disrespected, or discriminated against, and that is such a dumb card to pull in a public review because, the owners are Indian!! Like REALLY. Get over yourself yelpers. The employees are amazing, the owners are amazing, the stock and options are HUGE, and they are always adding new things. GO SEE FOR YOURSELVES! read more

Okay first let me reply to some of the concerns that many have brought up, it is S.O.P. for vape shops to refer you to the manufacturer for repairs. With that said I love this shop I vape a lot more then I should, usually 150 ml a week. Sunnys does bulk sale pricing and is significantly cheaper then surrounding shops. This shop instantly became my go to shop. Prices are better then my old vape shop in Vegas. I can honestly say I dig this place read more

My fiancé is a super dedicated customer and started going to this shop being that it is close to home. He spent around $120 there on a new mod and when he purchased it they told him to hold onto his receipt Incase something was wrong with it. Well what do you know 1 week later it isn't working at all and went in trying to get help and the customer service was horrible. They told him they can't do anything and to call the manufacturer. So what was the point of even keeping the receipt? They didn't offer any help and he will not be returning. read more

I met Sunnny and his wife at the original location on Wells. They also used to come and get their hair done where I worked. Really incredibly nice people! They offered me loaner mods if mine wasn't working and always tried to fix etc if it wasn't working before I bought a new one. I can text Sunny and he makes me special mixes and has even ordered something for me that they don't carry. They have many juices and great prices! read more

Was told by a friend that they go there to buy their juul pods and it was around $20. I went in & they tried to charge me $30 for a pack of pods. Ridiculous. I can buy pods for $15-$17 at almost all other shops, even gas stations. read more

Sunny's Is the best place to get all you need from vapes to tobacco products. They have always welcomed me into their store with a smile on their face and a big warm welcome. The employee's are amazing and they are very good at remembering faces. They always know what to get me when I need to pick out juices for my mod. I would highly recommend Sunny's to anyone and everyone. read more

Don't ever buy anything from these guys. I've received fake coils from them and now eliquid that has been recalled and when I called Sunny said that he can't do anything about it and won't look into it. With all the price matching offered in town, you can get the same deal at a different shop. read more

Sunnys used to be my go to shop for my boyfriend and me but recently we've noticed a drop in the quality of their products. Specifically their batteries, when we recieved them they were taken off the charger in the store and placed into our dual battery mods and they weren't evenly charged. We took out the batteries out to charge when we got home, a couple of the batteries wouldn't charge all the way and upon closer inspection we noticed the plastic around the batteries was damaged. This is the third time I've bought "unlucky" batteries from them, I dont think it's my luck anymore. I don't think I'll buy my batteries there anymore. read more

I recommend sunny e cig because the have the best staff working there I will always go back there for e liquid and hard ware

Sunny's has been the smoke shop I have preffered to go to and recommended to many friends, normally I go to the one off of Wells but today I made the mistake of going to the one on Los Altos. This was damn near one of the worst experiences I have had in a store based off customer service. When I first walked in I was not only not greeted but as soon as I came in the gentlemen working with long hair, glasses and clean cut face made me feel unwelcome and uncomfortable. I told him I was there to check on prices for CBD vape oil and I attempted to make conversation saying I normally go to the one on wells and he responded with the most blank face possible "ok". Then he asked to see my ID of course I gave it to him. Not knowing that you have to be 21 to buy CBD oil since I have never had this issue before he said "you are not old enough you need to be born in 1997" and then walks off. I then had to proceed asking why or if this is a new law since I am not familiar with it. He gave the most minimal answer possible and again was still rude and made me feel unwelcomed. Then I said I was going to look around for a second and he responds with "well you are old enough" again with no emotion. Then I say well have a goodnight and he responds with "yup you too". This was by far the worst experience I have had in a smoke shop and definitely worst experience I have had for receiving customer service. Because of tonight I will not be shopping at this location again, possibly not the company again either. I hope this gentlemen was either having a rough day so it is understandable or get reprimanded or fired. Felt like he did not want me there. He does not even deserve 1 star. read more

Have been to this shop before and Sunny was helpful. I will NOT be returning because they sold me a mismatched piece I cannot use and are unwilling to make it right. Make sure you have the correct size pieces because this place is in the business of scamming! SO disgusted!!! ZERO stars read more

Little if any customer service. When asking the difference between various e cigarettes all she said was that you get what you pay for and all sales are final. I can see why the store was empty. read more

Been to all locations of their locations. Products are fair not the best. One time I went to this location and asked one of the workers (not sunny), for a specific RDA. He said they didn't have it. About three minutes later I found it then told him that's what I was looking for he then said, oh. Another time I went in which was about two weeks ago a new guy was working. I asked him where the ohm readers were. He said ohm reader? I said yes? He said, "I'm not sure what that exactly is". I then walked out. Other times I've went in people were just rude and seemed like they didn't care. Sunny and his wife on the other hand are very polite and helpful along with being negotiable with some products. After all said and done, ofcourse these local shops have to make money. But pricing a $20 Clone up to $80 seems a little far fetched. read more

I just went in there, horrible customer service. I do not recommend. Go to Pyramid Vape Supply and Tattoo instead. Right around the corner. Much better customer service. read more