I decided to to get a while new vape setup because the one I had kept leaking when I drove over the pass, for work, and I waa just tires of it. I walked in and told Gary what my situation was and straight away he reccomended the Aspire PockeX, and I freaking LOVE IT!!! It does NOT LEAK, it's much slimmer and doesn't irritate my tendonitis in my thumb, is super cute and and I can actually taste my Cape juices! The new setup, a box of replacement coils, and a 100ml bottle of vape juice waa only about $65 total. He helped me set it up, too! I can't say enough about Black Rock Vapor, Gary and Amy. I ALWAYS feel so welcomed when I go in and they help me with whatever I need. I love the tasting bar, too! And it's nice to earn vape juice when you sign up for their reward program. I also will get periodic texts when they have sales and discounts going on, but not too many texts. If you're looking for a vape shop or you don't love your current vape shop, give Black Rock Vapor a try, I PROMISE you will not be disappointed!!! read more

I love this shop!! It is a family owned & run business & I can't say enough good things about them! During the pandemic, they even delivered my juice to my door! They have always been so helpful & make sure Everything I need is always in stock! I just love supporting business's that care so much about their customers!!! It definitely shows with this business! Thanks Gary, Kimmi & Brittnie (I think that's what the daughters name is??) read more

I've been stopping in here periodically since this shop opened and every single time it's been a great experience. I'm glad I put off writing this review because this shop gets better, in several ways, everytime I stop in and here's why: Both the owners are always there, always super friendly, (I'll bet they wish they had a day off once in awhile, I admire their dedication to their business) ethical and they take the time & effort to get to know their customers. I wouldn't ever hesitate to send someone who's new to vaping here because I have no doubt Gary and Kimmie would be patient and honest while explaining the (millions of) nuances and options that go along with vaping. The selection here grows every time I stop by, their products now range from beginner setups (EGo pen style & tanks, basic & sub ohm) to rtas (Lemo/Kayfun types) to rdas (mech mods/drippers) and they're always bringing in new stuff. Today for example, I stopped in for coils and they had the twisted kanthal I was going to order online, they had it at a comparable price too! Speaking of price, their Aspire or Kanger type, basic coils, are buy 4 and the 5th one is free; it's the best price I've found around town for those type coils and they've never been out of stock. Their juice selection has also expanded since they opened, and here's where it's nice to see the store owners in shop, getting to know their customers...you say you use higher vg juice & like bakery flavors and voila! they appear! I'm positive I'm not the only one who's asked and I'm sure just requesting some obsolete something won't make it appear, but these owners actively engage their customers to get to know you & your vaping style...you don't find that very often in vape shops. On their juice, I have to add, that in a conversation today I learned that even though Gary (one of the owners) and I both like a local makers juice they won't carry it in the store if it's not independently tested and made in a professional lab, even though we agree it's darn tasty goodness. Made in China (or in someone's home bathtub...joking, kindof) juice you will not find here! Vape on, vaping, vapers and check this place out in the process, you won't regret it! read more

I love this shop! Only vape shop I use! Local Family owned business! You can try before you buy!

Looking For quality vape parts and accessories? What about good customer service with friendly and welcoming vibes? Then Black rock vapor is the place to go! I love that it's a family owned and operated business that meets all Mira choir mints for a store specially when I'm buying products that I will be consuming into my body. 10 out of 10 would recommended Black rock paper every day of the week! read more

Thank you so much gary!! I had a problem with the battery compartment on my mod and he checked it out and gave me a new one. I wish it was as easy to get the service I get from them everywhere. There should be more shops with people like you and Kimi. Keep up the good customer service. read more

This place is great! Can't say enough about how awesome this place is from the liquid selection to the hardware selection and the knowledge of the staff! It's also a huge plus to be able to taste all of the flavors before buying them. All of the liquid sold here is of high quality as well. They also seem to have flavors that no one else in town carries, which is yet another plus. The location is very convenient for me since I live in the Sparks area, but I do recommend that people who live in reno make the trip over here to check it out. You won't be disappointed! I can't wait to return soon to try some new flavors! read more

I am not a vaper. I use my new ELF vape pen to deliver my medication only. I'd bought a vape pen last year, but it was cheap ($20) and didn't work well. Black Rock Vapor got best in class reviews here in Reno, NV, so when I wanted to upgrade to a vaporizer that works, I tried them out. Surprisingly, the man behind the counter recommended a new product that was not too expensive ($35) and well-reviewed. I charged the vape pen and it works GREAT. I find that it works better, more quickly, if I keep the pen warm in my pocket. I really appreciate that, with my vaping inexperience, I was sold a Vape pen that WORKS and it was relatively inexpensive. Take your business to Black Rock Vapor! read more

I had the best service today! They were extremely helpful and nice! Cheaper than what I was expecting as well for a new set up!

Disappointed. Not mad. Not sad. I'm disappointed with the service and the product replacement. I purchased a mod and tank here and the tank stopped working within a week of purchase. No exchanges. No replacements. Quite the opposite. They yelled at my children and lost a repeat customer. Best wishes. I support local small businesses but am...just disappointed. read more

Amazing vape shop. They are so helpful and take care of everything you need! Thank you for the amazing cutomer service.

Black rock vapor, very cool place. We went in and bought a few things today, also tried lots of cool flavors at their tasting bar. Very friendly, great atmosphere. I think they are the only place that actually lets you taste all the different flavors. We will be going back again. read more

Best vapor shop in town!!! Gary and Kimi are nice, friendly, and know their stuff!! Always enjoy coming in here and checking out new products and flavors. They have a free tasting bar with 100+ flavors you can try before you buy!! You'll love it here and will enjoy dealing with amazing owners and wonderful products! read more

Gary and Kimi are the best for great service and the selection is amazing! I recommend them to everyone that is a vapor or wanting an alternative to smoking. Their selection is massive so there is a flavor for everyone's tastebuds. read more

I enjoy going to this shop because the owners always remember my name and I'm barely a weekly visitor. I enjoy that they have a tasting bar, discounts regularly, and are always willing to help. I gave them a 5 star rating because of all I've listed; however, the only complaint I would have is that the morning hours don't work well for me. I have a hard time getting in as often as I'd like to. read more

I loved this shop. It made me wish I lived in Sparks so I could go there more often. Great prices, great service. Can't recommend them enough. read more

Best vape shop in Reno/Sparks area super helpful. excellent customer service and knowledgeable staff! They are the only shop that will get my business going forward! read more

YAY YAY YAY! i just moved up to Nevada from southern california and this is my new go to vape shop. Small and simple, but has everything I need for my vape mod. Coils are an awesome price, and they have a special deal when you go ahead and purchase the 5 pack. TOTALLY worth it. I will be going in soon to taste test some juices. Owners were very nice people and helpful. Signed up for their customer list. read more

Awesome shop! I didn't know his place existed, that's because it just opened. Good variety of products and inexpensive juice. My friend and I visited a few days ago and, let me tell you, we found our new spot. Friendly family oriented atmosphere, and they even email you about being closed for the holiday and certain discounts. I would recommend this place to anyone! read more

This vape shop is the best of the best! I had been using a different shop in town for over 3 years and was getting tired of the bad coils, changing formulas and inability to get anything other than a 0 or 24mg option. Looked on Yelp and found this little gem and decided to stop. Best decision I ever made! First, the owners Gary & Kim are amazing at what they do and remember your name. They are knowledgeable, attentive and never rushed. Want to sit there for an hour going through their extensive vape flavors, have at it. Have a type or flavor you prefer, they will pull every flavor with that profile and let you decide. The selection is always growing and they provide quality hardware. I finally upgraded form a Kanger pen style to an Eleaf like they use in the shop and in a matter of 2 months dropped from a 24mg to a 6mg. What I appreciate most is their refreshing business morals. No crappy untested stuff here and the other day I though for sure I had broke my tank (I'm a daily dropper) and went in thinking I needed to get a whole new one. Gary looked at it and told me I had just broke the coil, easy fix and had it repaired in minutes, who does that anymore? FYI...Join their text club and get special offers/ updates & get 5 coils for the price of 4. read more

Awesome vape shop, definitely a recommendation for vapers!! Great selection of tanks, RDa's and favors!!

This place is awesome! Gary and Kimi are really knowledgeable and helpful. Wonderful selection and just great service. Love this place and have recommended all my friends to check them out. This is the only place I will shop! read more

If you ever need a good reminder why independent business are better than corporate chains Black Rock Vapors will definitely remind you why. I can't think of the last time the store owners of any business not only remembered who i was and what i bought but also remember my first name. Gary and Kimi go out of their way to make sure your happy with your purchase and are well informed of what you're buying. Being a first time vape user i was given a pretty good education on what apparatuses did what. I like that im able to try ANY flavor before buying at the tasting bar. There is monthly discounts on select flavors and all E juices are tested. No home brewed E juice. Im glad i waited to write a review, because every time i went in my experience is always better than the previous. If youre looking for a great Vape shop with a ton of choices and all the popular devices and the off the chart customer service you wont be disapointed with Black Rock Vapes. Dave L. read more

My reply, to owners 2nd post. All I can say is, please check out the video mr gary. I noticed you using your ability to go back and view a video of another unhappy customer giving you a bad review. Why not go back and view a video of how you treated me when I came back to your store after buying a defective mod. Why not view the video of your wife selling me an open boxed mod from the display while you stood by allowing it. Did you not just claim that you never sell open mods? Didn't you claim to throw away open mods?? How the heck do I have one then? The Video!! You will see me telling you about how difficult it was to operate the doors on the mod. And your less than kind response, "it's easy for me!" You will also notice me explaining to you that I did in fact own a 2/3 wismec before. The doors operated quite easily. What was wrong with your mod? I also informed you that the mod you sold me would flash low battery, even though I just loaded it with fully charged batteries. Your solution? To take my somewhat new, (sold unboxed, from the display) mod that I payed $70.00 for home to vape on overnight?? Can you see why that would gross out a person?? Yuck!! And how does that make the defective doors work?? It saddens me to know that your business is doing so well, that you desperately cling to my $70.00 regardless of whether or not I have actually received a good product that I can use in return for that payment. For I wouldn't be asking to exchange a good mod. It's saddens me even more to know that people like you exist. read more