My mother is staying at this retirement home and she really likes it. All the employees have been…read morevery kind and patient with her. She enjoys all the various activities and company of other seniors there. The food is pretty good and the place is clean. There is nursing and medical care available whenever she needs help.

A nice community but by far the worst culinary staff (cooks). They do not know how to cook. The…read moreworst tasting food. Most of the time it is just slopped together. Pizza yesterday was cheesy served with not fully cooked dough. You would think when we pay this much to live in a nicely managed community the food would be on par with the image of a fine Retirment community. Not so when it comes to food. They need a new chef. A.... is the head culinary supervisor. We need someone with cooking experience that is around to supervise the working staff. They do not care when they prepare the daily meals. As for presentation... need help there. Always on a huge white square plate with no good appearance. As far as where the food comes from. They need a new supplier. They need to create their own dishes instead of out of the box meals. Their meatloaf is the worst. Dense and tasteless.

Tl;dr: If you can afford it, this is absolutely the place for your loved one…read more We had to place our mother in a memory care facility rather suddenly after an unexpected deterioration (after a longer slow deterioration of several years while she still lived independently), and we feel so lucky that Silverado Alexandria was able to find a space for her quickly. During a traumatic time, the Silverado team (especially Lindsay, but everyone we interacted with) was a rock for us, giving us guidance, comfort, and resources. They have every level of coordination available, and we leaned heavily on them for help in getting our mother in and settled. Dementia requires such a different outlook than most health care, and it was a relief to work with a team that 'gets it.' The facility is clean and more like a nice hotel than a nursing home. They have a lovely little outdoor patio, and are planning to renovate to create more protected outdoor space for residents next year. Rooms and bathrooms are nice, no complaints there. You can bring in your own furniture or use theirs. My mom, after going in peacefully (we told her she needed to be monitored for a medical issue for a few days) had a rough first week. She was very agitated the first day, and constantly called us for days. Through it all, the staff was so kind and respectful to her, and gave us advice on how to respond. The whole thing was of course very painful for us, but the frequent updates and communication and advice we received from Lindsay, Dana and the team went a long way towards helping us cope. My mom did start to settle after a couple weeks, and after a month was eating meals with others, participating in activities, and sleeping well. Now that she has been there for two months, I can honestly say my mother is looking younger than she has in years. She was miserable at home, lonely and confused and bored. Now, she seems so much less stressed, even standing up straighter, and there are even fewer wrinkles on her face. Though when we visit she still wants to go back to her old life (me too, mom), she is now safe, healthy, and has so much more stimulation and engagement than she did isolated at home. She got physical therapy to strengthen her against falls, she socializes with residents and staff, and they even go on outings to local parks or historical sites! The staff take her (and others) on walks in the wooded cemetery next door whenever weather allows. The way the staff interacts with residents is inspiring. Every staff member is trained to handle dementia, and they are all kind and friendly and respectful. I've learned a lot from them about how to react and what to say when visiting my mom. These people really care. I'm trying to include as much info as I can think of, since when I was searching for facilities it really helped to read accounts from others who had gone through this. The place is spotless whenever I've been there. They're in frequent communication (we can text or email Lindsay anytime) and solve any issues promptly. The staff seem well-paid and glad to be there. They have a concierge doctor you can use before/during/after transition, if needed, but can move your loved one to the facility medical staff whenever you're ready. My mom says the food is good and they have great cookies. (One of the activities they do each week is baking/cooking!) Thanks to Silverado, I'm confident that my mom is receiving the best care and quality of life she could possibly have, and I know they'll continue to be there supporting her (and us) every step of the rest of the way. It's expensive and self-pay, but if your loved one can afford it, it's the best place in the area by far.

Look no further ... we've been there, done that -- this place is the real deal!…read more For almost three years we cared for both parents with Dementia in our home - we had caregivers from big agencies, small agencies, independents and even our own dependents to help us. One year after my Mom passed away, we made the painful choice of moving my step-Dad into an assisted living/memory care community - and after visiting many different places ...well, we made the wrong choice! Go figure. We should've chosen Silverado... the great news is that he's there now! In December, 2019 we moved Tom from "Wrong Choice" Assisted Living Community to "Best Thing That Ever Happened" Silverado Memory Care after watching his physical and mental health spiral downward. When Tom arrived at Silverado he was catatonic, unresponsive, wheelchair bound and fed by hand; we weren't sure he would make it to the New Year. Who knew we were about to witness a Christmas miracle ... within ONE month - actually ONE week - Tom was back to his 'old self' -- walking, eating, laughing, thinking, solving, choosing, dancing, singing, engaging -- and oh ..even flirting {sigh} :) - Amazing how authentic care, true compassion and providing dignity and purpose can literally breathe life back into a soul. Grateful for all the angels at Silverado Alexandria Memory Care Community!

This was a beautiful facility. It was clean, fresh and smelled wonderful. Talking with Savanna was…read morea joy and she was so helpful with getting me the information I needed and going out of her way to make sure my mother would get exactly what she needs.

From the owner: At Living Gracefully Assisted Living, we aim to create a home-like experience for our residents…read morewhile offering the benefits of advanced technology and comprehensive programs typically found in larger facilities offering Assisted Living. We take all Levels of Care 1-3. -Senior Living Advising - Senior Connect Program - Assistance with ALL Activities of Daily Living - Registered Nurse Care - Respite Care / Long Term Care - Laundry/Housekeeping - Nutrition/ 3 Meals Snack/ Day -Home Health/ Hospice, Palliative Care -Memory Care -Retirement Advising

After breaking my patella (knee cap) in 2 places, I had surgery and went to Mt Vernon Healthcare…read morefor rehab. Do not confuse this with Mt Vernon Hospital as I did! This place takes sub-acute patients (unable to sustain 3 hrs of PT). Mt. Vernon Hospital/Rehab only takes acute patients. The good: The nurses and CNAs for the most part were extremely helpful, and compassionate. Because of the limited staff and emergencies, they were spread thin. The shining star nurse was MohamedAli and he juggled many things during his shifts, always with efficiency, a kind word and a big smile. The cleaning staff did an ok job of cleaning and emptying trash. The bad: it's in dire need of renovations! It is worn and shabby. The call button and controls for the bed were constantly falling on the floor from the bed as there was no place to put them. Fortunately, my friend was able to jerryrig a cord to the bed-stand and I was able to retrieve them from the floor by using his cord as a fishing pole. It was impossible to cut the light off or on above the bed as you couldn't reach the cord behind the bed. My friend pinned a clothes pin to the light chain and attached to the sheet. The closet door against the wall next to the bed only opened from left to right making it impossible for me to get my clothes. The doors could have been easily been reversed for easy access but I had friends helping me. The food was disgusting! My family brought in food and I kept fruit and yogurt in a cooler. The ugly re PT 1: modern PT room within the building. Staff pleasant. During my stay, I had a one week check up with surgeon. I was taken out of one brace and put in a high end ($650) and told never remove this brace. I asked if PT would know this and dr. replied "if they don't know, they shouldn't be physical therapists." According to my script, only PT could unlock the brace to move my knee gradually. The PT removed the brace and clueless as to how to put it back on. When I left with her, it fell down my leg and knee no longer straight. When my friend arrived, he couldn't believe what happened. He talked immediately to her supervisor to no avail. This happened the day before I was leaving and fortunately I had inhomec PT the next day and he fixed it which took a half hour. The ugly No. 2 problem with PT: I was told a PT session was ordered for the weekend but that never happened so a weekend wasted. The ugly No 3 problem with PT: A PT came in my room at night and said the front desk said he should stop by and check on me. I never got out of bed and he spent a few minutes and left. When I mentioned this the next day, I was told that was a PT session, thus charged!! The uglier re prescriptions: I was sent home with two controlled substance prescriptions. The pharmacy said they could not fill a copy of a prescription for a controlled substance. Friend goes back to Mt Vernon and they found a doctor who wrote out these prescriptions. Back to pharmacy. This was not acceptable because his DEA ID did not match his name. This dr. must have gotten his degree from a correspondence course. I was unable to get these drugs and in horrendous pain that evening. Next day friend returned and talked to Administrator who found a doctor who knew how to write prescriptions and stamped with her DEA ID. BOTTOM LINE: The 2 stars are for the dedicated nurses and CNA's. For the rest of this place and staff a big "0". This is long winded, but I took the time to write it, in the event it spares one of your family members or friends from selecting this facility.

If you can avoid this facility, then do. We had few choices where to place my mother after a bad…read morefall. She had been bedridden since her fall and was not able to reach any item on her side table. Every day we questioned our decision to keep her at Mount Vernon Healthcare Center. She became comfortable with her CNA and so we were fearful of upsetting her with change when it took so long for her to adjust initially. . Be aware that these issues are not due to the pandemic, this is the norm. This place has so many issues that are alarming. If you expect communication about your loved one, you may not have anyone answer your call. You would think that you might at least get a recording telling you that you have reached the facility. But this is not the case, the phone will ring at least 30 times and then you get hung up on. If you do get through, you may or may not get connected with a person. Often you need to leave a message if the inbox isn't full, and you may or may not get a phone call back even if you talk to a person and they need time to find out the answer to your situation. This includes the nurses. My mother passed away last week. We were not given any notice that her health had declined to such a point that she was possibly living her last days. We were fortunate that we set up an in-person visit with her (that almost got cancelled because they were doing construction - figure out a plan B, MV!) and found that he condition had dramatically changed since we saw her 2 weeks prior. She couldn't speak, eyes glazed over, couldn't hold a fork for her to have a piece of birthday cake. And NOONE let us know about the change. Remember, it's a pandemic. We can't get in to check on her. Even if it wasn't a pandemic, you would expect a call to be informed of a decline in health. By the way - don't get me started about how they handled the pandemic. She died two days later. We were able to see her after she passed to say good-bye. We were floored by the condition of her room. We discovered unopened mail from as far back as June. It's October. NOONE helped her opened mail that contained pictures and mementos intended to cheer her up and keep her engaged with family. In addition there were vases of completely dead flowers. SERIOUSLY, not one person could take the time to throw out dead flowers - even the social worker. How disgusting! Given that she couldn't hold a fork the day we saw her, we have serious doubts that anyone was taking the time to feed her. Given that there was an unopened toothbrush that we gave the facility, we have serious doubts that anyone was helping her brush her teeth. Given that there was unopened mail, we have serious doubts that anyone was engaging her to ease the feelings of isolation she most certainly was experiencing. Over the years we've had meetings where we have expressed our concerns. They nod their heads and say "you're right", we should be better. We have even complained to the co-operate office, but nothing ever changed. Bottom line - this place is a living nightmare. Check the dates on any good reviews.

I used Philia on May 10, 2024 through my employer's back up care provider. I used the nanny…read moreservices for my 2 & 4 year old. For most of the day just the 2 year old was home / with her. Danielle S was very nice, and I would be happy for her to come again. It sounds like she has good experience for the role. We had one incident where she took out 3 colors of play dough and was making shapes with the stamps......... ON THE CARPET. She didn't realize she was creating the marks (leaving play dough stuck in the carpet) and didn't realize it was a carpet (she said she thought it was a play mat). I think we all make mistakes. She apologized. She didn't blame my son. He has never done play dough anywhere on the floor or carpet, and never used more than one color. I read on the internet that one needs to wait for it to dry before trying to remove it. I contacted the company later that day and very politely asked "what are we going to do about it if it doesn't come off?" The admin lady blamed my child knowing nothing about the situation. She said the kid probably told her to do it... and more blaming things, which were completely not true. She said she would speak to a supervisor and get back to me. She, nor anyone did get back with me. That's very unprofessional with not covering for your employee's mistake, and getting back to me.

Finding Philia was the best thing that could have happened to our day care/nanny search. My husband…read moreand I were completely overwhelmed by the Washington, DC day care machine and really wanted a nanny once our child starts needing care. We found a neighbor to start a nanny share with and then dove head first into scouring the internet/care.com to find a nanny. What an overwhelming process! Then we found Philia and it just seemed too good to be a true - an organization that finds the nanny for you? That does all the pre-check work (background checks, interviews)? That handles all the administrative end of nannying (workers comp, insurance, payroll taxes)? How could it get better? Well it does. After a few emails with owner Kira, and then our initial in-person meeting, my husband and I were thrilled. Kira is passionate about her company and the services Philia offers and her response time & customer service are top notch. We have already met with and secured a nanny for our soon-to-be-arriving first child all thanks to Kira & Philia. Kira listens to your needs and wants and then she provides you with nannies that fit the bill. She takes SO MUCH of the time & stress out of nanny searching and we really couldn't be happier that we have started working with them for our childcare. Philia really, truly is DC's best kept secret right now!

They are out dated. Abusive staff to patients. Staff eating ice cream from 5 gallon containers,…read moreclearly shipped to facility for patients. No patients were given ice cream. All the staff we're sitting behind administration desk gathered as if they were having an ice cream social. It was very clear it was sent to facility for patients. Putting anyone in this facility is worse than placing them in a jail. They should be shut down. Or replace the entire staff. Hire qualified caring medical attendants and doctors who genuinely care for their patients. The money they steal from insurance companies and government medical insurance such as Medicare is outrageous. I sincerely hope an attorney Sue's this hospital/rehab facility to the extent they are forced to close! The staff should never be allowed near patients. They abuse the elderly because they know no one cares or will protect them!

I was at this madhouse earlier this year and due to a fall I had to go back to the hospital.I had a…read morebrain tumor removed at Fairfax Inova and was sent to Mt Vernon for PT.....Not for long as I was sent by ambulance to Manor-care; now Promedica.. steer clear of this dumpster fire The place was overcrowded; I was stuffed into a small room with 3 other men and was miserable the entire time. I have forgotten what their food offerings were - they had to be awful at best to match the entire facility. I finally ended up falling on the floor and went to the hospital again, did I go back to this place for the rest of the year? No way; I walked out of a real facility in Arlington a month ago: this past year was hell.