BEWARE!!!! From the outside, this place looks nice but safety seems to be their last concern. I…read moregot a call in the middle of the night saying that my mother fell backwards on a wheelchair. I don't believe their story. I had many questions for them and they refused to answer. Who was watching the patients?? They really gave me a hard time wanting more money. My mother can walk and doesn't need a wheel chair. Do yourself;f a favor and go to another facility, there are plenty around here.

From the owner: Sunrise Senior Living provides older adults personalized care and services in an environment…read morecelebrating longer, healthier, happier lives. We offer independent living, assisted living, memory care, skilled nursing, and hospice coordination. From passion and respect to celebrating individuality and nurturing the spirit, every Sunrise team member lives by our core values and principles of service. And we're always reaching higher--constantly learning, improving, and striving to provide our residents with a personalized lifestyle and the best possible senior care.

I had the pleasure of touring the original facility on Heights Court in McLean. I was incredibly…read moreimpressed with the quality of the facility, the care, and the programs VIE Village offers its residents. The ratio of staff to residents is very low, three residents per caregiver. The eight-resident home is huge, immaculate, and filled with great amenities to help the residents enjoy life. I was there around lunch time. The food their chef prepared smelled very appetizing to me. The residents were comfortable and happy. I am clear this is a great option for seniors. Both of my parents were assisted care residents for the last chapter of their lives. Despite the reluctance to leave their home, each enjoyed better health and were happier than being in their home. Had they been at VIE Village, I am sure the benefits would have been even greater.

The grounds and facilities of this nursing home are quite good, the staff reasonably friendly, but…read moremy father died here because of a lack of coordination between the head nurse and the hospital where he should have been sent to when he had become dehydrated and developed pneumonia. Instead, there was a 24-hour delay because the hospital insisted that authorization had to come from Arleigh Burke. Finally, we worked that out--after much running around playing the go-between, the hospital, by that time, would NOT admit my father into the hospital, because they had already reached the limit on the number of patients they could accept with the special kind of tube-feeding my father required. So, my father had to wait another 24 hours. When he finally arrived in an emergency ambulance, the medical staff were unable to stabilize his condition. They tried IV to hydrate him (he had not been drinking or eating very much in the previous 48 hours) but his kidneys had already failed. He died within the next 36 hours (approximately). The communications between Arleigh Burke and the hospital failed miserably for my father. This should NOT have happened. The impression left was that the staff here believe that "he [your father's] going to die anyway, so..." They had informed us only four days before my father was hospitalized, saying that he had not been eating or drinking very much, but did not seem especially concerned. And when it was apparent that he was dehydrated and had gotten pneumonia because food particles had become trapped in his trachea, I do not believe that they acted with the urgency (and certainly NOT the DISPATCH) needed to stabilize his condition. It was very frustrating, and tragic, that my father died, because he had been doing well only five days earlier. At a cost of about $9,000 per month to have my father taken care of here, I would expected that this kind of thing NEVER could have occurred, but it DID.

My grandfather couldn't walk after a total hip replacement. The caseworker at the hospital highly…read morerecommended Arleigh Burke Pavilion to us saying it was the only 5-star rehab center in Northern VA. And that's when things started to go down-hill. If this place is what defines 5-star, it scares me to think what takes place at all the other rehab centers. I can type pages about what went wrong here, but will stick with the major disappointments. First, there's a lack of communication among staff. As someone else mentioned, it is POORLY managed. We should not have to repeat our wants and needs to every single "care giver" we come in contact with. It's 2017. Even if you're not putting in notes electronically, are you not documenting appropriately in a patient's chart? We were met with too many "I don't know"s on top of the unprofessional demeanor. Second complaint, this is a small rehab center which I personally find appealing. Except if your staff of one nurse and two support personnel cannot cater to a total of about 10 patients, then you are understaffed. Either that or your staff is choosing not to work! It is unacceptable to have an elderly patient who is unable to walk ring his call-bell because he needs to use the bathroom and not have anyone attend to him until over an hour later. That's what happened to my grandfather on more than one occasion. Surprisingly, he was able to hold himself all but one time. He was, after all, on stool softeners. One time, he waited close to 90 minutes for someone to answer his call-bell. He yelled for help, without any answer. An accident happened. He was reprimanded and shamed for causing the accident ... unbelievable! 5+ weeks my grandfather was a patient without any bathroom accident in the bed. And the time that THEY took well over an hour to answer his call, HE gets scowled at? Third complaint, PT/OT - which is why we are here in the first place, right? They are not very flexible at all. They are very 'by the book', checklist type of people. They need to check off their little boxes and anything that strays from what's written on this list drives them nuts - and they'll tell you! What happened to treating each person as an individual? In my view, you've got to treat a 90 year old similarly to how you'd treat a 2 year old - especially one who is starting to feel depressed and who has been handicapped and away from home for a month. If he wants to do his exercises in bed one day, so be it! Finally, out of the 12 or more "caregivers" we dealt with during the 5+ week stay, there is only ONE that we felt really cared about the patients and showed them kindness - and that's Maria. The rest would literally give eye rolls, barely, if ever, smile or greet, their body language showed that they were being bothered with whatever task was at hand, etc. Unbelievable. Do the elderly not have feelings? There were several other issues (missed the post-op app't because a wheelchair accessible taxi was never called, not allowing a shower one evening because he missed his schedule shower time while napping earlier, being on too many opioids unnecessarily - medications in general seemed to fit more of a 'one size fits all' belief - they told us "everyone here takes these meds") - but the bottom line is this: if God forbid I or any of my loved ones are ever in a situation where we are facing the possibility of staying at a rehab center I know it will not be this one. I strongly believe my grandfather could have had much faster and better progress with at-home PT/OT/nursing care. It's a pretty complex and appears fairly new, I'll give them that. Has so much potential - but needs a total makeover in staff with thorough training.

My grandma has been living at Vinson Hall for the last year and half in independent living. She…read moregets great care here as well as a nice apartment for herself on the bottom floor. She's met great people while living here and has a great group of friends that she gets together with that also live at Vinson Hall!

Three days after my father's death, I went to Vinson Hall to retrieve my father's personal effects…read more I was directed outside near the dumpsters to collect his things, only to find everything bagged, soaking from the previous night's rain. His wallet (with cash and credit cards), clothing, TV, and even items that belonged to other residents, had been sitting outside from the previous day. I notified the director via phone and email. I received a verbal apology, but no there was no explanation or follow up given. If this is how a deceased patient's belongings are treated, it makes me wonder how the patients themselves are being treated.

Unfortunately, my experience was not a positive one. Communication was inconsistent, and several…read morethings were unclear throughout the process. Initially, the realtor stated that certain options were available, but later it became apparent that those options were not possible, which created confusion and frustration. While responsiveness and professionalism were generally acceptable, overall knowledge appeared limited, and follow-through was very poor. When we had an attorney review the contract and asked to discuss potential changes that could help move things forward, we were instead advised via email to seek different representation rather than have a productive discussion. Given the lack of clarity, follow-through, and willingness to work through concerns, I would not recommend this realtor based on my experience.

I live in Raleigh, NC and had to move my mother closer to me in an assisted living facility. Team…read moreTheil and Alex was a great help in getting my mother's condo sold in Arlington, Va. In our initial meeting, he advised on what items we needed to change, what were positive and negative impressions of our space and how the condo would be advertised. His assistance was crucial as my sister and I reside in other states and my mother was moving out of state as well. He even helped with the pics below. I highly recommend Alex and team Thiel for their real estate expertise.

This is LONG overdue…read more 20 years ago, I was TDY to Saudi Arabia and, on the advice of a colleague, I reached out to Janet to help me purchase a condo upon my return to CONUS. Somehow, she was able to help find me a place that met my needs for location, price range even while purchasing sight unseen. Even better, she seamlessly dealt with international time zone issues in getting money moved and signing documents in a timely fashion, and she was able to close the deal for me in short order. More to my surprise she went to my new home and personally cleaned the place so the movers and I could settle in with ease. 4 years later, when I wanted to make another move, she was there with me on site to help close the deal in, again, short order. While I'm grateful to Janet for her skills as a realtor, it's the person she is that really seals the deal for me. To this, day, I get invites to events she hosts, I get a birthday card every year, an anniversary card on the day of my last closing and a Christmas card. I couldn't have asked for a better realtor. Neither can you.

Janet is an amazing realtor with a big heart! She goes well beyond the call of duty to make sure I…read moream well informed on the buying process and does her research on the properties I am interested in. You can't go wrong with her and you go into a deal well prepared to make that offer. - Miguel Reyes

We recently sold my house with Sungjin Kim from Capital key and we can't not recommend her enough…read morewith wonderful experience we had with her!! We were in a place where we couldn't buy a house right away until our house sold and we didn't want to be rushed to buy to something since we have two toddlers. We were in search of rental properties when we came across Sungjin inquiring about a rental property we liked. We were bummed that the rental property was under contract, but we were excited we found someone we connected so well from the beginning to help us with our journey. We had no clue where to start but with her guidance and suggestions, we were able to prepare our house for an open house and it was under contract the next day!! I can't believe how smooth and stress free our experience selling our house with Sungjin was! She also helped us find a great rental property in a great location/neighborhood for our kids! I can't wait to work with her when we are getting ready to buy a house next year and I cannot recommend her enough to others!!

I highly recommend Sungjin. She responded quickly, provided outstanding support to both me and the…read morenew tenant well beyond her normal responsibilities, and handled everything smoothly even though we are 2,000 miles away. She listed the townhome in Oakton and secured a qualified tenant within three days. Because of her professionalism and reliability, we felt comfortable and confident managing everything from afar. Exceptional service -- Thank you!