Larissa and her staff at Sunrise did an outstanding job of pulling together all of the components for our father's memorial service and burial. Larissa assisted us with completing and posting the obituary, arranged for the service vocalist and pianist, ordered the flowers and coordinated the grave opening and burial. Her assistants Jenny and Brianna expertly and graciously quarterbacked the visitation, memorial service and gravesite ceremony. Our family is extremely grateful to Larissa and her staff for their kind, compassionate and exceptional service, and we highly recommend them to anyone in need of funeral arrangements. read more

Due to family drama I was not pleased with the Obituary my Aunt had written. Sunrise was very caring and understanding and removed my family and me from the obituary at my request. I am grateful! read more

WARNING - IF YOU WANT TO GET RIPPED OFF & DEAL WITH THE WORST CUSTOMER SERVICE, BY ALL MEANS COME HERE!!!! Let me explain... My mom & I were going around town looking for an Urn. No one wants to go Urn shopping & it's hard enough going into a funeral home. This was our 3rd stop. When turning from the street, you'll notice there are several buildings. The one you want to go into is the log cabin looking building. Upon entering, you'll notice the door is difficult to open. If you can get it open congrats, otherwise, there is likely no one around paying attention to customers coming in. It's a nice building, it seems new. It screams EXPENSIVE & 'WE LIKE TO PREY ON GRIEVING PEOPLE'. You see, we walk around to the front desk area where you would expect a sympathetic employee greeting potential grieving customers upon arrival. Was there anyone working at the desk? NOT A SOUL!!! I looked around a couple minutes, & coughed, thinking that SOMEONE may just hear me. Nope. MY mom finally got the attention of this oblivious employee in the back that was more into herself than us. Mind you, when my mom got her attention, she gave me the impression as if 1. she didn't really like to help 2. 'oh great another customer. go away i'm busy' look. Anyways, she showed us the showroom where all the urns are. I found an awesome looking black one, but it was in the $500-$700 range. THAT IS RIDICULOUS. Who would pay that much, when you can buy the same one for $136?! She said to us "excuse our mess, we are unloading more urns today" - ok I get that the place is a disaster, but help us out. My mom & I were looking for a green one, those seem to be rare. After she said that, the lady told us "be right back, I am going to go check in the back if we have any other ones" My mom & I waited & waited. We eventually gave up, & she told the lady we are leaving. What blew my mind is that the lady WENT BACK TO HER DESK (instead of looking in the back for more Urns). It turns out the lady was helping someone else!!! She completely blew my mom & I off!! I'm sure she did, thinking we weren't going to hand out $800 for one of their urns. This was the worst customer service ever. DO NOT BUY AN URN HERE. HOW can you ignore customers? Well this place does! If you can wait & order online, I KID YOU NOT, I found the exact same black & gold floral urn for $136 (not including shipping). This business loves to prey & take advantage of people!!! read more

Sunrise Funeral Home - Horrible business. - Funeral Services & Cemeteries Near Me - Hermantown, Minnesota

We just held a Memorial service on February 28th for our mother who passed away. We were very happy with the service provided by the Sunrise Funeral Home. The facility, staff, and service provided was excellent. They treated our family like family and were very accommodating in all areas. A big "Thank You" to the folks at the Sunrise Funeral Home!!! read more