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    Sunrise Marine Alabama

    4.0 (4 reviews)
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    Services - Sunrise Marine Alabama

    Boat repair

    Boat dealers

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    George's Water Sports

    George's Water Sports

    3.7
    (3 reviews)

    We had the worst experience with George's pop and shop boat store…read more We bought our boat a few weeks ago and had issues from the start. They took 2 weeks to install a trolling motor. During that time they didn't call to give us updates, they actually seemed annoyed when we called to receive updates. 7 days in we decided to picked up the boat anyways even though the trolling motor was still not installed. They said they had a boat show that they prioritized before getting to our boat and asked us to bring it back the following week. When we took it home we were just happy to have our boat and didn't notice that they'd handed it over to us without it being detailed (it was very dirty), the gas tank wasn't calibrated, and they didn't fill the gas tank and on top of that the trolling motor was still not installed. After the weekend we brought our boat back and gave them a list of everything we'd notice. They said they would take care of it. Another week went by without updates and finally my husband called by the end of the week and they told us it was ready. It wasn't. The only thing they did was install the trolling motor and they installed it with two starter batteries instead of a deep cycle batter. The gas tank to this day is not calibrated, the boat still dirty and they kept our boat brush that we had just purchased for the boat. We've decided to take our boat home and to get it fixed elsewhere. To avoid further stress and headaches. If this was a used boat, it would be more understandable but it's an almost 90k BRAND NEW boat. The mechanic was kind but besides him, it was the worst customer service we've ever received. We're highly disappointed with our purchase. We wish we would've gone to a regular boat dealership. I would give negative stars if I could.

    In the process of purchasing a New Tidewater. So far, George and his family have been extremely…read morefriendly and helpful! I will update my review when o get home with my new boat!

    Gulf Shores Power Sports & Marine

    Gulf Shores Power Sports & Marine

    2.1
    (45 reviews)

    The service department is extremely unorganized and lacking in personal service. They had our boat…read morefor 5 1/2 weeks for our 100 hour service, mister repair, tighten back anchor, and potential onboard charger. We never received a phone call for repair costs or updates. All communication was initiated by us with each call resulting in a "your boat is next in line" or "your boat should be completed by today". Due to cost we declined the onboard charger - twice. At 5 weeks we informed the service department that we would be picking up our boat the following Wednesday. We called again on Tuesday to remind them. The boat service was not completed - the mister pump had not been installed. The warranty director asked us to give them 15 mins. We came back 30 minutes later. Our boat was filthy. We can only hope the service was done correctly. We will never use this service again and do not recommend them.

    1 Star - $85K Mistake…read more Bought a brand-new Yamaha boat from GSPS Marine -- it's been a nightmare. Before we even used it, the $1,000 Yamaha cover (sold by them) pulled a layer off one of the back seat cushions. Reported it immediately -- no response. Over a year later, still no resolution. First 3 trips: Engine overheated every time. Stranded twice. Towed twice. Each time, GSPS blamed us instead of diagnosing the issue -- until the third visit, when they finally found a kinked water line. So much for "user error." Throttles pull back on their own, making the boat hard to drive. Reported multiple times -- still not fixed. Service communication is awful. Boat was in their shop more than ours the first summer. We've owned it for 18 months and have less than 20 hours on the engines. Still waiting to hear back on multiple warranty claims. . . which we will be waiting forever because they didn't submit any to Yamaha (we called Yamaha and they confirmed zero claims have been submitted on our behalf). GSPS's service department is incompetent and has the worst customer service we have ever experienced. We would NEVER buy a boat from them again sadly.

    Sunrise Marine Alabama - boatrepair - Updated June 2026

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