Cancel

    Open app

    Search

    Sunrise Sail

    5.0 (3 reviews)
    Open 9:00 am - 5:00 pm

    Services - Sunrise Sail

    Boat charters

    Sunrise Sail Photos

    You might also consider

    Recommended Reviews - Sunrise Sail

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    People searched for Boating 353 times last month within 15 miles of this business.

    Verify this business

    Lanier Houseboats - This is the owner, Terry

    Lanier Houseboats

    (4 reviews)

    Words cannot begin to describe the level of anger and disappointment I experienced in my business…read moredealing with Lanier Houseboats. The owner, Terry Johnson, is the most unprofessional, rude person whom I have ever had the extreme displeasure of working with. Let me begin at the beginning. I booked the beautiful Fantasy boat through Lanier Houseboats with the owner, Terry Johnson. When we first came to tour the boat, Terry was polite and professional. My company intended to have a large, private party for 150 guests. Terry assured us that this would be no problem at all and we proceeded to put down a deposit of 1/2 of the rental fee AND sign a contract. Fast forward to the week proceeding the event, I attempted to reach Terry several times to check on the status of our event and some improvements that he promised were to take place. At this time, he told us that the stove and oven in the kitchen were broken, but that he was having them fixed "as we speak". This never happened. The day before the event, I called Terry in order to re-confirm our meeting place/time. Our event was scheduled from 7:00 pm to 12:00 midnight. Terry PROMISED the boat would be at the marina promptly at 5:30 in order to give our staff ample time to set up and prepare for our guests. When we arrived at the marina at 5:30, not only was Terry NOT there, but he refused to answer his cell phone! By 6:00, I was in full panic mode as my guests were starting to arrive. By 6:30, I was seething when he finally answered his phone to tell me that he would be there in "15-20" minutes. HE DID NOT ARRIVE UNTIL 7:15! It took my staff 45 minutes to load and prepare and my guests were not able to board until 8:00, more than an hour and a half after they were supposed to! This created a HUGE problem and inconvenience for my guests and caused significant damage to my company's reputation! To make matters worse, Terry was unapologetic and made absolutely NO ATTEMPT to right his wrongs. We fully expected a discounted rate on the remainder of the balance due. Terry informed us that this was not going to happen and threatened to "call the whole thing off" unless we paid him in full right then and there! He was not open to negotiating, and refused to let my guests (who at that time had been waiting in the hot sun for almost two hours) board the boat until we were "settled". I had no choice but to pay him in full and allow my guests to board. At that time, unbeknownst to me, Terry disappeared. As I was welcoming my guests onto the boat, Terry left and another man I had never met began driving the boat. I was HORRIFIED, but I had to hold it together in front of my guests! Just when you think things could not get any worse, they did! The air conditioning on the boat was not working and we suffered constant power outages all night. It was only after my business partner demanded answers from this mystery captain that we were told the true reason for the power issues. Apparently, Terry was greedy and booked two cruises in the same day (which was why he was so late getting to the dock for our event). Because of this, the boat didn't have proper time to "recharge" and refuel before my event began. In the end, my guests were forced to suffer and my company did as well. The irreparable damage caused by Terry's negligence is something that we will have to strive to make amends for to each and every one of our guests. PLEASE, DO NOT GIVE THIS CON ARTIST YOUR MONEY! Terry Johnson of Lanier Houseboats is unethical, unprofessional, immoral, and downright RUDE!

    This boat called Fantasy was a total nightmare! The absolute WORST costumer service I have ever…read moreexperienced.... run run run from this boat and it's rude crew. The deckhand screamed in my face and the captain was a total dick. He never even said congrats or hello as we boarded the boat. The boat was late but when it came time to leave the captain and deckhand were yelling get off to all the guest as the strike of 10. The boat was not clean! I used to work in the service industry and I always tip! However in this case I could not even bring myself to tip one dollar. They SUCK save your money and go elsewhere.

    Sunrise Sail - boating - Updated May 2026

    Loading...
    Loading...
    Loading...