Best towing company ever friendly employees and owner is the best business owner I've met they have…read morereasonable prices for towing and anything else that you need if will be recommending this company to my friends. Called to get my car out of a ditch and the driver called to ask if he was on the right road I love this company thank you again D&N towing

We broke down on the highway on a road trip pulling our camper through Michigan from Minnesota…read more The lady who picked up the phone was so kind and dispatched help immediately. The young man showed up with a smile and worked quickly to get us towed to a shop. Needless to say we were stressed, but our experience with D&N towing helped to make this situation way less stressful- thank you for your kindness and assistance!! I highly recommend this place!!

Excellent professional service and unbelievably fast response time! We were stranded on I-75 with…read morea flat tire - D&N had us up and running literally within minutes. Highly recommend! And it was on a holiday!

If there was a way to give this company 0 stars, I would absolutely do it…read more My vehicle was in standstill traffic on I-75 on Sunday, July 27, 2025 because of an accident. D and N Towing was called to the scene and the driver was speeding on the left shoulder when he struck my car and another vehicle. The driver of the tow truck jumps out and starts cursing at us saying we "swerved onto the shoulder". We didn't. We were parked. They clipped my side view mirror and tore off the rear quarter panel on the other vehicle. After sending the damage report and pictures to the company and repeated phone calls, some lady answers the phone today and says "we are not responsible for the damage to your car" and hangs up. Are you kidding me? Hang up on me? Read other 1 star reviews, this lady is a disaster. The tow truck itself hit the other car so hard that in punctured the tow trucks gas tank. They have zero professionalism and their customer service is a nightmare. Don't ever do business with these people. I was asking for $200 for the damage to my car. $200.

Excellent customer service! Had an issue with the oil change. I contacted Dean Arbour and they…read morepromptly contacted me and gave me a refund. Dean Arbour said they would address the issue. Mistakes happen, would use this business again.

My wife took her 2022 Ford Bronco in for service. Brakes/Oil Change. They informed her that she…read moreneeded a 60,000 mile transmission service for $270. I thought that was strange for only 60K miles. When I called and asked what the factory recommended they informed me it was 150,000 miles. Definately took advantage of my wife's lack of car service knowledge. BUYER BEWARE!

Literally do not take your car there.. these nasty people had a fire burned up my car and I have to…read moresue them and they do not feel that they're liable.. these people are horrible.. I got my car towed to this lot and the wrecking truck caught on fire and burn up half the lot.. they never tried to rectify this they're literally trying to fight me on paying me back.. I don't know where these people's morals are but I don't understand how these people can operate a business be careful cuz they don't have insurance yes I got my car towed for not having insurance from the police and they had my car towed to this station who doesn't have insurance if they do they don't have the right insurance.. I don't know what's wrong with these people but they literally need to get a grip and pay the people back whose life had been affected by that fire.. seriously nasty people you know it..

This company was a life saver today. My mom and sister were traveling to Bay City and my mom got a…read moreflat at 9:15 am - she called AAA and 3 hours later still no call back from AAA. I called H & R to see if they could help my mom and sister. I explained that my sister is diabetic on insulin and my mom had no snack to give her and she needs to eat at specific times. Jimmy had Jordan the driver stop at McDonalds and get my sister some lunch and then made it to them in time so that my mom did not have to call 911 for my sister. H & R responded and got to my mom in 30 minutes...AAA called my mom while Jordan was changing the tire. Excellent customer service and they went above and beyond. So thankful. LIsa

Horrible customer service. Offers financing but when trying to negotiate terms, they'll just quit…read morereplying. No want to make money. Whoever runs the Facebook page is either extremely lazy, or doesn't care about making the business money. Complete lack of customer service.

Had a mechanical failure happening in my vehicle that was ripping cords out of my tires. Had this…read morehappen to me 30 miles north of home, that left me stranded. As soon as they received the dispatch from my roadside assistance, they were calling to make sure I was safe and understood they were coming for me. They were even kind enough to allow me to ride with them to the drop-off location. Thank you for the kindness shown to me in my time of need.

Called this morning about a truck that's listed on marketplace. After 5 minutes back and forth with…read morethe operator I was told the salesperson was unavailable. Left a voicemail. No reply. Called again late afternoon. Operator again said the salesperson was unavailable. Asked for a sales manager or someone else who could help me. Hung up after another 5 minutes on hold. Piss poor way to do business. Maybe the very polite operator should switch positions to sales.

Fantastic! We were on a road trip from Minnesota - pulling our camper when our truck broke down…read more Brandon was kind, responsive and got us in immediately- eventhough we got there 15 min before closing on a Saturday. They had it repaired and back on the road in no time. Brandon was so great to work with and made a potentially trip ruining situation into a small part of the story of our trip!! Many thanks to Brandon and his outstanding service department!!

I Broke down on I-75 on my way up north. My insurance company called a tow and suggetsted i take my…read morecar to Modern Performance. It was the closest shop outside of a dealership. Long story short he charged me $305 to replace the mass-air-flow sensor. I agreed to the price before I knew how little work it takes to fix it. To replace the sensor it takes about 20 minutes. The part priced out at $145. He charged me $194 for the part and 1 1/2 of labor. He completely ripped me off. When i called him out on it, he had nothing to say. If you're from out of town, I would not take my car there.

I took my vehicle in and had it tuned up. Honest owner, told me what my options were and fixed the…read morecar to my standards. Would recommend to anyone.

Honestly, honesty from the Service advisor. Integrity of the Service advisor. Customer service was…read morenot her forte.. when confronted after she lied to the sales person about her conversation with me, I called her back after finding out about her made up conversation, she over talked while I was talking to her, yelling at me and in essence, her poor communication skills ( should take some classes on responsibility and customer care ), no integrity and most of all, lying about our conversation and her demeanor. She gives a pretty poor representation of the service department. The sales person tried to make it better by providing a pick up of my vehicle, the drop off of a loaner and a return of of my vehicle after service. But..a dangerous issue was taken care of on warranty and the back tires that were ruined by the issue,, were not replaced, they supposedly were after only 1 yr old. So the experience of my $60,000 purchase of a new vehicle last year, which had a seriously dangerous issue, by the way, put me in a 6 foot ditch, and more than a few near misses of accidents on the expressway. All of this were within a year from purchase and still on warranty..was just short of a nightmare! To make a defense of poor customer service and ignorance by a service advisor is an understatement for sure. As I told the salesperson, I was informed i now needed 2 new back tires for the cost of $500, and would I like to have them installed from a service technician that day because of the issue. To make another complaint.. the sim card for the navigation system was removed at the test drive that day, my husband saw him do it but didnt know what he was doing, well that will be another $30, thank you very much. They checked out the hands free phone application instead of the stated navigation app issue.I can take my vehicle to any Buick dealer for maintenance and vehicle performance issues and will do that from now on. If this helps someone to know what they might experience at this dealership, it helps me to digest this maddening, disappointing experience this past week. All because I called to let them know I'd be less than 30 minutes late for my appt that day... to see if that was OK. I was being respectful. I have no further trust for Richardson Chevrolet in Standish, MI, KG.

The guy to service, that's what's very rude to me. But the next time I came, the blade was very…read moreearly, very nice