Amazing!!!! Why are there so many angry unhappy reviews????…read more Chris came to my house PROMPTLY at my scheduled time. He called 30 minutes before notifying me of my appointment with a lot of humor. He did a walk through of the house first and explained everything he was doing. I paid an extra $30 for oxi boost and I think it made a HUGE difference. Chris was courteous, funny, friendly and kind. He worked relatively quickly for my house which is 2100sq but not everything was carpeted. I'd say 1000 sq is carpeted. He finished within 1.5 ish hours and gave me tips to get the carpet to dry faster. He scrubbed the carpet within an inch of its life but brought all my carpet back to life! Omg it's SO clean! I opted out of doing the stairs because I don't really care about my stairs but if I wanted to add those it it would have been an additional cost which slips my mind now. I highly recommend this company but would specifically ask for Chris! He worked so hard to get my carpets as clean as anyone would want them. Now for some before and after photos! Note, I took these photos almost immediately after he finished so they are still mildly damp so I assume they will only brighten up MORE as they dry! Yassssssssss people, get on it. Get some clean carpet in your house now!

What great service. Zac was on time and ready to go. He did a fantastic job on my couch and…read moreloveseat. I'm new to the area and we talked alot about all the things to do and places to see. I really appreciate his services and kindness.

This was the first time I've gotten my carpets cleaned, and figured I would try this place since I…read morehad a Groupon. I had them clean the tile in my shower, and it looked fantastic afterward. SO much cleaner than I could do it. I was even told how the process worked and everything. As for my carpets, they came out clean, so that's a good sign. I have a couple stains in my carpet that they said they had never seen before, and we tried a couple treatments, but they just couldn't get it out. They suggested bleaching and recoloring which sounded expensive--might be cheaper to replace the carpet. One thing that kind of bugged me, but maybe all carpet cleaners do this, is that when the room was being measured (it was not a regular four-walled room), I was charged for space that wasn't being cleaned (fireplace, walls that round corners, etc. Also, when the cleaner first came into my home, he had his shoes on and didn't put on the shoe coverings until later. Overall, it was a pleasant experience. I even got a little gift baggy at the end of it!

I would not recommend this company. They cleaned the carpets as well as stretched them to remove…read morethe wrinkles. The day after they finished, before we moved in, we ran the vacuum around because after we move in, there is some furniture we can not clean under/around. Our vacuum was full of debris, the sparkles that previous owners spilled were still in the carpet. They used a small powerless vacuum that obvious did not do it's job. All in all, a company that I would not recommend.

Their pet/urine treatment didn't resolve the issue even after repetitive treatments. Still smellsread more

Had five rooms cleaned two weeks ago. When the Master Bedroom dried, four long swaths of soil had…read morebeen left behind, and the technician missed several places that needed attention. I first emailed Don the owner and got no reply. I eventually called and was chastised for emailing (which he apparently does not check). Don and I discussed today as a day that would work for remediation. I had the distinct impression he was going to come. He had me text photos of the problem, which he agreed was not right. Yesterday Don called and left VM asking what it was they were supposed to do for me, as he could not recall, and to verify the time. I texted him this morning indicating the texted photos I'd sent previously, which were on the message thread, signed my name and wrote unhappy customer under my name. Don immediately called back and demanded to know if I'd texted him and why would I have done that? Why would I have written something like that? I responded that it was because he had left VM asking what it was they were supposed to do. Don stated that what I had said (unhappy customer) was "over the top". This call was rude and unpleasant from his end. Unhappy customer is about ME. I get to describe myself any way I choose, regardless of him thinking it's over the top or milk toast. The technician came and re-cleaned the room I had complained about. Hopefully this ends any contact I have with this company.

I stumbled across PDX carpet cleaning after another carpet cleaning company stood me up. I had a…read morevery specific time I needed to have the carpet cleaned and PDX carpet was able to accommodate me. Saul (I'm hoping I got the name right) was friendly got right to work and was in and out. I was moving into a house we just purchased and the prior owner had left us a few pet stains as a parting gift. But all that PDX carpet was able to remove (thank goodness)! I'm happy I ended up using PDX carpet. The pricing is competitive, call them before buying any voucher, they may be running a better special. The icing on the cake: I also got a free little bottle of stain remover as a gift.

After being stood up from a different company multiple times, Hussain swept in and saved the day!…read moreWe needed our carpets done like yesterday since we are renting the place and he showed up on very little notice from our part and returned our carpets to better shape than when we moved in. All of my concerns were met with an understanding concern back, it is not everyday that you get service like that. So thank you for your service, Hussain, we now have a friend who's in the carpet cleaning industry :-)

My condo has two bedrooms. I am preparing it for sale. Carpet had some stains…read more Jordan and Marquis came as agreed. They were friendly and pleasant. They moved through the cleaning process quickly. They clearly knew just what to do When they finished, the carpets were spotless. I was.very pleased Everyone at the company did exactly what they said they would do. The woman who made the appointment and the men who did the work were great. I could not have asked for anything better. I recommend this company very much

Phoned last week and after a couple of rounds of phone tag we scheduled a cleaning through Shane…read more Jordan arrived the next morning ten minutes early (yeah). He pulled his big box truck up our driveway and proceeded to do an outstanding job of cleaning our heavily trafficked family room Berber and our 15 carpeted stairs. Everything looks great! Be sure and buy the YELP coupon: $30.00 for $60.00 coupon.

Impressed with their friendliness, knowledge and expertise. They do great work! The machine they…read moreuse to clean carpets was very different from other carpet cleaners. Got stains out that previous carpet cleaner could not.

I've worked in the property management industry 17+ years and Renew has been my go-to. I've brought…read moreBrian and his crew along with me to every management company I've worked with. I even use them exclusively in my own home. They've never disappointed and always done an amazing job. Personal service, honest upfront pricing, reliability, and beautiful floors. They can handle it all. I cannot say enough good things about Renew Carpet Cleaning and Restoration enough. If you're looking to spruce up your floors (either residential or commercial) I highly recommend giving them a call.

Thank you for the superb carpet cleaning once again! We have been customers since first finding…read moreyour company in the 90s and never experience any problems. Not with your top-notch employees, the scheduling of the work, the quality of the job done, or the friendliness and professionalism of your employees. Our carpets turned out beautiful, dried quickly, and our dog, Mojo, loved B.J. Thank you again to all and we will see you next time!

Chem-Dry charged me for professional carpet cleaning and three gallons of its specialized P.U.R.T…read more urine treatment for a tiny 10-by-10-foot bedroom. The result? The carpet looked dirtier, the urine odor was completely unchanged, and the company's customer service was every bit as ineffective as the cleaning. The technician initially claimed that this approximately 100-square-foot room needed six gallons of P.U.R.T. I reluctantly paid for three gallons because of the excessive added cost. Despite this supposedly substantial treatment, there was not even a minimal reduction in odor after the carpet had fully dried. When I called to report the failed service, the representative's response was essentially that the technician was experienced, so there was nothing they were willing to do. She promised to speak with him and call me back. She never did. Chem-Dry then stopped answering and returning my calls entirely. Since Chem-Dry apparently had no interest in either fixing the problem or standing behind its work, I purchased my own product and treated the room myself. Approximately one gallon of Rocco & Roxie eliminated the odor that three gallons of Chem-Dry's expensive "professional" treatment had failed to improve at all. So, to summarize: Chem-Dry left my carpet looking worse, failed to reduce the odor, sold me an extraordinary amount of treatment for a very small room, ignored my complaint, broke its promise to follow up, and left me to pay more money and do the job myself. The only thing Chem-Dry successfully removed was money from my bank account. I would not recommend this company to anyone who expects clean carpet, effective odor treatment, responsive customer service, or accountability when the service fails.

Decided to give this business a try when we had a few pet stains we couldn't get out ourselves. It…read morewas bothersome to me every time I came home; they would stick out like a sore thumb! My husband didn't think they were that noticeable, but I had to do something about it. I guess it was my OCD showing itself again :-D Anyhow, I did some Google research and decided to try Chem-dry. We have original hardwood floors under our bit of carpeting (227 square feet), and I wanted to try a company known for not drenching the carpet to clean it. The reviews I read were not only impressed with the quick dry time but also stain fighting. I called the number from the website, an 800 number. Obviously, she was not local...must have been a central customer service center. She was very pleasant, informative, and helpful. She also mentioned that first-time customers get a 25% discount on services. I set up my appointment for the following week, first thing on the morning, 8-8:30. I received a call from Rob, who worked at the local office, the day before confirming my appointment. At 8:05, Rob called me to let me know his technician, Gabe, was running late. He said Gabe would call me within 20 minutes with an ETA. Gabe called me around 9, giving me an ETA of 9:45. At this point, I'm a little irritated. I took the morning off work for this appointment, and my time is just as important as theirs. I absolutely hate waiting for contractors. I find it super inconsiderate to not be punctual. I did appreciate the heads up, but the time estimates were way off, hence one less star. When Gabe got here, he was pleasant and knowledgeable. He was able to answer all my questions. He took measurements for my estimate, and the price was very reasonable. He said it would take about an hour, which was accurate. He did a great job, and I'm happy with the outcome. He cleaned up his materials and was very professional. I would definitely recommend this business for carpet cleaning. I just wish they could have been more punctual. I will most likely use them again in the future. Love that they don't use harsh chemicals. The house smelled like citrus when they finished cleaning.

I have used Chemdry of Vancouver over the years many times. They do a fabulous job and always…read moreget out the tough spots and stains. They offer carpet sealant and also stain protection.I recommend them for all your needs and carpet cleaning. They also will clean your area rugs. Great company.