Salazar was absolutely wonderful to work with for my mom's funeral arrangements. They helped…read morearrange transporting my mom's remains from North Carolina to Albuquerque and made every step of the process smooth. Their communication was excellent and their compassion really showed in all my interactions with them. I cannot recommend them highly enough!

Full disclosure, I'm not the next of kin…read more Death is one of the hardest emotions, most stressfully moment of an individuals life. When my loved one died they were very nice initially. However, through the process there were moments where they were missing a sensitivity chip. I tried to put myself in their shoes. I understand they do this every day but the remaining loved ones don't. I had never had to go this process before. I can tell you that my heart was breaking and I had to bow down numerous times to obtain guidance and information. It was cold at times. I don't fault them for the family drama that ensued after, but I guess I assumed incorrectly that I would be treated a little more kindly. In the end I was put in my place very coldly, but I had already paid so not much to lose for them, I guess. I scored a 3 stars because Catherine went above and beyond to help me and was very patient with me. Thank you.

I had heard of this company before. My mom recently passed away d/t Alzheimer's dementia and I…read morealready knew about this company, so I called them from the facility and they came right away to pick her up. The gentleman to came was inconspicuous, very friendly and respectful, taking care to make sure she was handled gently and reverently. Grace was wonderful and always ready to help with anything I might need. All of the staff I worked with, including the wonderful receptionist, were kind and treated me like family. The urn was beautiful and well-made. They have also called me periodically to check on me handling my grief. I love these folks!

My mother was given a mailed invite for a lunch seminar on cremation services at the Red Lobster on…read moreMontgomery. She RSVP'd and was told to be there at 2 pm on the day of the seminar. She arrived at 2:02 pm and the person running the seminar turned up her nose at my mom and rudely told her, "We don't accept late arrivals! You're late!" loud enough for the entire restaurant to hear, therefore embarrasing my mother and her friend. Also to note, my mother and her friend were the only Black women at the seminar and probably at the restaurant, period. The woman was so rude that even the restaurant staff had to apologize to my mom and her friend. I'd venture a bet to say that if my mom and her friend were two White -- or even Hispanic -- ladies, that woman's demeanor would have been a lot different.

Benni was amazing, attentive, communicative and super kind. They made this experience the easiest…read moreit could be. Highly recommend using them.

My grandmother prepaid her funeral many years ago. When she passed in December some of the…read moresituations had changed, and thus the arrangements, resulting in credit due my family. Nearly 3 months later and we have yet to receive the money owed us. I have reached out to the funeral director several times and he assures me that he has reached out to billing to process the refund. Yet, nothing. I don't recommend using French as you cannot trust them with the financial end of your funeral.

I chose Trujillo Family Funeral Home when my Mom died this month. I had arrived at the new Hospice…read moreunit early when Mom was being transported to Kaseman Presbyterian. While there I witnessed Trujillo handle a client who had passed and saw the respect and solemnity first hand. Trujillo Family Funeral Home is a dedicated and professional team. Thank You for everything in helping handle my Mom in her time of need. Duke Approved!

Recently, we lost a family member, and they had chosen this business before their passing. The…read morebusiness staff were terrific, very helpful, and transparent about expenses and what they were providing. I recommend them to anyone. They are a veteran-owned business.

The lowest of the lows in this industry. The only thing worse would be to find a decaying body…read more when in a time of great mourning and shock this funeral home at the Golf Course location held my sister's body reansom with unknown disposition while they attempted to have a family member sign a letter of Irrevocable Assignment to pay for my sisters services. I could not believe the representative's behavior and tone as he "didn't care" anything about the situation other than getting that document signed. I wound up relinquishing my meager inheritance in order to continue to get my sister's remains cared for. I was reminded that they keep remains for 3 days before disposition. I had not heard of stories like this except in the news and I was completely shocked they pulled this on me in this day and age. GO seek out a company that offers honesty and dignity to the deceased and the mourners. They committed fraud and theft by doubling up their burial fee through this method. Despicable , shameless charlatans

Laura L. and John were exemplary! Professional and caring. The joined us for my neice's Celebration…read moreof Life and quickly became an essential part! Helpful in every way! Thank you both!

Recently I was informed that I was going to receive a plot as a result of entering a drawing. When…read moreI went in to get the certificate for the the plot there was confusion when I got there. The person who had scheduled the meeting was not there and those there were not clear as to why I was going to be there. In addition the free plot came with a lot of restrictions that I questioned whether is was worth it or not. They were more focused on selling me other services.

My wife has been buried there since 1973, and the whole cemetery is well taken care of. Beautiful…read moretrees and peaceful atmosphere, thank you Fairview.....

Would like to thank Riverside Employees for being so kind and caring while we were going through a…read moresad time with the passing of my son. They were kind and respectful and compassionate. Amazing job all around. Thank you so much Rebecca.

After paying in FULL, my father's body has been sitting in their freezer for A WHOLE MONTH,…read morerotting. And they will not do anything. They have given my family 0 updates on the status of his cremation, and continue to call asking for information when my family is trying to grieve. Absolutely unprofessional and a disgrace through and through. Awful establishment.