Wow!! Where to begin? I called Century about a used Toy Hauler I saw online. When I inquired I was…read moretold it was a very clean 2019 Carbon Toy Hauler 36'. (My research told me that model was 39', but I let that slide). I mentioned trading my current coach in and Bill was dumbfounded how he could give an estimated trade value without seeing my coach. I personally have had 5 different trade offers on my coach and not one dealer looked at the coach in person. So when I informed him of this he went to NADA and then must have decided since I was traveling he would offer me 30% less than NADA value and I would take the offer, out of desperation. No way was I doing that! I owe nothing on my coach and wasn't going to give it away to them, so they could screw someone else and make $15 or $20 thousand dollars off of it. Since the trade was off the table I asked what they would sell me the Toy Hauler for? $58k is as low as the owner would go! That's when I learned it was a consignment coach. Well $58k was more than I was willing to pay, so I kept looking. During my searches, I found the exact same coach on FB Marketplace and contacted the owner. She said it was their coach and it was being consigned at Century Auto. I spoke with her husband and I worked out an agreement and he called Bill to tell him the terms. Done deal....Not so fast. As I'm traveling across the country I'm also coordinating with my credit union to get funding to buy this coach, talking with Bill at Century, and the actual owner. Stressed isn't the word, just doesn't cover the frustration dealing with Century RV. So I communicated with Bill to let him know we would be there Friday around lunch time ready to take possession of the coach as our funding was approved and the money being wired to him. "Ok we will see you Friday" This was Thursday. We arrive Friday around noon, and I expected the coach to be prepped and ready, hooked up to electric, water, all systems ready to demonstrate. NOTHING! It was in the back in storage, no batteries installed, no power hooked up, no water hooked up, slides were in. It's as if he didn't make the sale at all and was talking to me for the first time. I was shocked! Here I went thru all these steps to buy this consignment coach, and he didn't have it ready to deliver. So I gathered my tools and set to removing the dead batteries they put in the coach when we arrived and replaced them with the two from our coach so we could operate the slides and the leveling gear. Meanwhile it's July, and it's 105° and the customer is out there prepping the coach, insanity! So after about 2 hours of inspecting and guessing how things work, they gave us zero instruction, they just left us out there to figure things out, we finally were able to get all of our belongings transferred over to the toy hauler. One of the service techs thankfully did assist me in moving our queen mattress over, it's a "Purple" mattress and it's very heavy. So after getting everything situated about 5 pm we agreed to consign my 5th wheel coach and motorcycle trailer I had been towing behind my 5th wheel, and it was understood, if they didn't sell it by The first week of September, I would come and retrieve it and sell it myself back home in Florida. Everything was done at that point. We returned Saturday to clean our coach so it would be presentable for showings, and left with hopes they would actually sell it and prevent us from having to drive back to Amarillo. Before leaving Saturday, Bill got an address from me to send the title, he had to get the owner to sign it after he got his funds, and then Bill would Fed Ex it to me at a designated place along our two month trip. Didn't happen. When we arrived in Vegas I asked my buddy if he got any Fed Ex deliveries for me and he had not. I wasn't surprised at all. In fact I received ZERO communication from anyone at Century after Saturday. Nothing! No calls, no emails, radio silence. My wife and I return home, North Florida, and I called since I had heard nothing from Century for over 60 days. Nothing on the progress of the consignment, nothing regarding the coach I bought from them, just nothing. They had my phone number, my wife's phone number, my home address, my email address, I heard NOTHING! I spoke with BJ (Bill Jr?) and informed him I was leaving Tuesday the 6th and would be there Wednesday afternoon. He said they had several people interested but nothing panned out. That was fine, they had 2 months to try and sell the two trailers and weren't able to accomplish it I would bring them back to Florida and sell them my self. I said I'd see him Wednesday. I left Florida early on Tuesday and drove 900+ miles and woke up early Wednesday and arrived at Century by 2pm. I spoke with Bill and informed him I was there for my trailers. He said he wished I would have let him know I was coming, he almost had the coach sold and if I could leave it with him he was sure it would sell soon. I declined,

Wonderful service and friendly sales staff. They know how to take care of customers with a friendly…read moreattitude and prompt service. They work hard to make sure you are satisfied with your RV purchase or repair. Bill was very friendly and treated us like family making sure we were completely satisfied. They have a huge selection of RV's and they take the time to walk you through and answer any questions you may have! A great business!! Highly recommend checking them out for your RV needs!

We live in Colorado but searched for the right Buick Enclave and found it at Brown Buick in…read moreAmarillo. Dante Antonucci was the sales associate who really helped us. He was very friendly and professional throughout the transaction. After we returned to Colorado with our new Buick, we discovered that the tires were defective. We contacted Dante, who discussed the matter with his parts manager, and soon we had new tires! At no time was there any quibbling over warranty (as we did experience with a Colorado Buick dealer). Dante--and Brown Buick GMC--went the extra mile to make sure that we were satisfied customers and were welcomed into the "Buick Family." I regret that we live 500 miles north of Brown Buick and wish that we had easy access to such a friendly dealership in Colorado. I rank Brown Buick, Dante Antonucci, and Brown's Parts department as the best!

Service department sucks Passing thru from Louisiana had a…read moreproblem with Def system. Was there at opening. Explained to service guy if he could at least check with computer. He replied he could not even touch it for 3 days. They didn't even try to help

Here at Brown Honda, salesperson Michael Grady ensured that everything included in our vehicle…read moretransaction went quickly and smoothly. His knowledge of the different models and offerings allowed him to easily answer all questions with ease. He was personable and welcoming and that made for a very pleasant interaction and deal. Our new Pilot is incredible and we are looking forward to enjoying it. Also, the individual in finance that we met and completed the deal with is named John Thurlow. What a veteran he is in terms of all things finance. Any questions were answered with precision and he was quite nice and extremely professional in our deal. The process was completed fast and he got us out the door to enjoy the new Pilot! There is such an amazing team here at Brown Honda in Amarillo, Texas, and we respect each of you for such thoughtful business dealings!!!

I came from out of town to specifically buy from Brown Honda not only were they accommodating. They…read morewere super nice. I got what I wanted at the price I wanted. I tried to deal with my local Honda dealership, but they were rude and did not want to work with me so that is why I came to Brown Honda. The employees were super friendly, and gave great customer service I want to give a big shout out to Judd who was my salesman that sold me my 2025 Honda Accord SE. I want to thank y'all so much with my new purchase. I'm ecstatic about my car when I'm ready for my next one I will definitely be coming back. For those who are looking for a nice vehicle for your next purchase, I would most definitely recommend brown Honda not only would you get a nice car but you will also get a very well welcoming atmosphere and highly knowledgeable employees. If you're coming from out of town, I would definitely recommend checking out the Buc-ees before you come here....lol like we did.

I was in a crunch and I went in and Carson was my sales guy, I told him what I was working with, I…read morepicked a car and the whole process took about 2 hours. They worked with what I had. Beautiful car too. Best car buying experience I've ever had and I've bought many cars! Minor problem with car they fixed it right away and even put me in a nice loaner till it was done. I highly recommend this place and am spreading the word. Thank you Carson.

PLEASE BUYERS BEWARE! There are better people and better cars out there! Take the time do your…read moreresearch and avoid this place at all cost. Negative 5 stars!!! These vehicles are unsafe for the road! Inspections are done illegally! This place is shady AF please steer clear!

We were on a road trip from Fort Worth yesterday and received a low tire pressure notification on…read moremy Traverse. We decided to get it looked at at AutoNation Chevrolet Service before continuing our drive and turns out there was a nail in our tire. They were so kind and understood the importance of getting our tire patched quickly. Their waiting room is one of the best I've been too. It's stocked full of drinks and snacks. I'm really thankful for the kindness and swift care.

Kristian went above and beyond in helping me purchase a vehicle out of state. For once, I felt like…read morea car salesman was for me getting a good deal and worked with me to make it happen! He get more like a friend rather than a salesman and that is hard to find. Not pushy in the least. Kevin also helped us out a lot towards the end also. We just are so thankful we ran across AutoNation West Amarillo! Thanks guys!

My second BMW from Autoplex BMW. Scott Nefstead made the buying process easy. Fantastic deal and…read moreOutstanding customer service.

Purchased my vehicle from Adam Zinmer and Joe Harless. Highly recommend Autoplex and these two…read moreguys. They found me a great car at an awesome price! The car had a couple of minor cosmetic issues they helped resolve very quickly and didn't even charge me! Extremely pleasant car buying experience! Efficient, honest and a great deal! I will check with these guys first when I buy my next car!

I've been searching for a car for quite awhile and I have to say this is one of the best…read moredealerships that I've come across. The salesman was very friendly and answered all the questions I had. I got a great deal on a 2 year old car and couldn't be happier. All the cars I looked at in the lot were in good condition and had reasonable prices, I highly recommend this dealership if you find yourself in need of a car upgrade.

Very bad service and communication. They told me that my 2020 x6 with less than 25k miles need…read moretires replaced, so they didn't pass it the state inspection. I took it to independent shop and as I expected it didn't need tires changed and wasn't even close to that! They didn't know whether they have the parts or not. They accepted an appointment to change engine oil and didn't have the oil filter???? Kept my car for several hours and wasted my time and they didn't even bother to call me about the issue. I called to see the progress and their employee claimed that she called and left a voice message!!! Never ran into a bad service like that on multiple levels.

Shout out to Kendra and her team for helping us on our road trip through Amarillo - when we were…read moreworried our vacation would be ruined she talked us through the steps necessary to fix the car locking mechanism and allow us to go on our way!