Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

My chimney was falling apart, the roofers were afraid to touch it. Family Chimney came out and…read morerebuilt the chimney with immaculate precision! A few weeks later I ran into an issue with the damper, and the owner himself came out and diligently worked on the issue until it was solved. Excellent business, highly recommend!

Saw their van driving down the road and took a picture. That's how all good stories start. Actually…read morecalled hem for a quote and speedy but fair. Went with s regency insert. Although communication was spotty both Henry and Travis were very efficient with the install and chimney repairs. Henry pointed out that the front top of the onset was scuffed. They called in and got a replacement. Unfortunately for Travis who returned the following week with the replacement that part was also damaged. Travis called all over town for a replacement after regency told him to just touch up paint. Seriously??? How much did we pay for this thing!!! Lucky for us Travis found a part and made sure it wasn't damaged and installed. The 4 stars was because we had to call to follow up on scheduling since didn't get email of confirmation. Would recommend murphys but steer clear of regency products. If they aren't willing to replace damaged parts it's not worth spending the extra money. Also regency doesn't mention or show in any of their brochures the eyesore digital catalytic combustor monitor. It's attached to the side of the insert and has a purpose but they need to let consumers know that this ugly thermostat exists. We were blindsided when it was installed (no fault of murphys) and if you don't have it installed it may null and void warranty. Yes I'll post bad review for regency in as many places as I can find. Thank you Henry and especially Travis for taking the time to find resolution for this issue.

Called to inquire about an estimate and was told by a very dry unpleasant person over the phone…read morethat all their appointments begin with a cleaning. I advised I just need an estimate and was told that they can come out but an estimate would not be given on site. Understandable, but the way it was presented was enough for me to look elsewhere. I'm always willing to give people the benefit of the doubt, but my experience as a first time caller of this company to try to give them business was not that great.

I highly recommend Mr. Mantel. Chris, the owner, created a beautiful mantel for our fireplace. He…read moreasks great questions, offers sound advice about the different choices available, and helped guide me through the process. The mantel is just perfect. I have seen his other mantels so I knew he would do an amazing job. Chris is professional, knowledgeable and so easy to work with. I definitely would recommend Mr. Mantel.

It's beautiful satisfying workmanship and solid execution. I…read moreamazed by his ability to create interesting characteristics from the woodworking.

Hired these guys to service and repair my gas stove and sweep my wood stove. The gentleman that…read morecame out was super nice and friendly. Very professional as well. He diagnosed an issue with my gas stove needing a new control valve. I spoke with the owner (after 4 days of responding to emails and phone call attempts) and I paid for 1/2 of this job up front so he would order the part needed for my stove. 4 weeks went by and I'd heard nothing. Gave them a call and the number was disconnected. 450 is what I paid up front.... So I disputed it with the credit card company to get my money back. Thank God I didn't pay with a debit card. It's super interesting because I was gonna have a mini split installed in my ADU by them only to never here back... be warned.

From the owner: Sales, Installation, & Service of all: Wood, Pellet, & Gas - Fireplaces, Stoves, & Inserts…read more Sales, Installation, & Service of all HVAC & Ductless Systems. Chimney Sweeps, Saftey Inspections, & Chimney Repairs. Decommisioning & Removal of all non-certified wood stoves.

$249 for a technician to spend 10 minutes tightening a bolt on a fan. When you call to schedule an…read moreappointment, the receptionist will withhold the fact the service fee is $249, whether or not they do anything. Their service fees are almost double what other shops in the area are. HomeFire Stove charges $119 for a service call. Disappointed in ABB as I've used them for several years on various properties. Lack of communication, lack of transparency and borderline price gouging based on their competitors. After a discussion with the owner, he threatened to send the bill to collections if it wasn't paid in full.

The main tech nick who came out was amazing! We were told by another company our system was too…read moreold, was broken and needed immediate fixing and they tried to just corral us to their show room. Nick, was able to see what the actual issue was, explain how minor it was, and fix the problem in no time at all! Saving us over 6 thousand dollars by getting the second opinion was the best move we could have made.

Outstanding! Michael was thorough in his inspection and explained everything to me from changes to…read morechimney safety over time (our house was built in 1928) to what we can and need to do today. He gave me suggestions but did not try and sell me anything I didn't need. After the inspection I had him install a stainless steel chimney cap for $275. We had one done at our other house that cost over $500 a few years ago. Lifetime Chimney is my personal go-to from now on and the place I recommend!

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

The workers here seem to be so departmentalized that they can't answer questions. They get…read morefrustrated at their customers and can't help come up with solutions. The employees will admit that they "don't have the best system" and can't seem to get to the screens they need to help answer questions. In other news, their repairs are only temporary and they try to upsell to new systems even though they putting the older system. We've used them for way too long but there just isn't anyone else in town to do the job. At the end of this transaction the worker was nice enough use his hand truck to take the chemicals out to the car.

I sent photos in for a delivery weeks ago. The driver called me before my delivery to talk about…read moreit, despite trying to coordinate in advance. Delivery took over two weeks, which was disappointing. I was told it would be first thing in the morning and received a call the day of the delivery and they said they were on their way. It's only about 45-60 minutes away. Nearly two hours later, they arrived. I wouldn't purchase for here if not for their contract with Costco. Employees gave me conflicting information and the one who worked at the Costco event seemed to not even care about what he was selling and did share much info. I ended up driving from Costco to the Emerald store to get better and more thorough information.