November 27-28, 2023 Look no further for all of your chimney…read moreand masonry needs. Igor and his crew are extremely knowledgeable and SO incredibly hardworking. We just purchased our home and our chimney was a complete disaster and needed to be partially rebuilt among other things. Igor and his team were in and out within 2 Days and we now have a gorgeous and safe chimney! Igor was great at communicating and explaining everything that was going on, as well as finding solutions when small things came up. We are so grateful and will recommend them to anyone! Well worth the cost for the incredible quality of work! Thanks again Family Chimney Repair! *edited review to add finished photos

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

The quality, The Value, The service we were given did not meet our expectations. We will not be…read morehiring them in the future. Do not recommend, take your business elsewhere.

Some negative reviews on here but I had a good experience. I bought a house with a fireplace insert…read moreand had never thought about it much but finally decided to have it inspected and cleaned because I started using it more often. Derrick immediately found a safety issue as no gas shut-off valve had ever been installed on it. I made a future appointment to install the valve and clean the fireplace. Derrick returned and performed the tasks to my satisfaction. I inquired about a new metal surround for the insert because the current one was make-shift and unattractive. Henry came out the same day and suggested that he could remake the current one into something better and less costly. And he did. I love the fireplace now, it works great, it is safe, and good as new. Derrick and Henry were both friendly, efficient, were patient with me, and took good care of my floors while performing the work.

I highly recommend Mr. Mantel. Chris, the owner, created a beautiful mantel for our fireplace. He…read moreasks great questions, offers sound advice about the different choices available, and helped guide me through the process. The mantel is just perfect. I have seen his other mantels so I knew he would do an amazing job. Chris is professional, knowledgeable and so easy to work with. I definitely would recommend Mr. Mantel.

It's beautiful satisfying workmanship and solid execution. I…read moreamazed by his ability to create interesting characteristics from the woodworking.

Hired these guys to service and repair my gas stove and sweep my wood stove. The gentleman that…read morecame out was super nice and friendly. Very professional as well. He diagnosed an issue with my gas stove needing a new control valve. I spoke with the owner (after 4 days of responding to emails and phone call attempts) and I paid for 1/2 of this job up front so he would order the part needed for my stove. 4 weeks went by and I'd heard nothing. Gave them a call and the number was disconnected. 450 is what I paid up front.... So I disputed it with the credit card company to get my money back. Thank God I didn't pay with a debit card. It's super interesting because I was gonna have a mini split installed in my ADU by them only to never here back... be warned.

From the owner: Sales, Installation, & Service of all: Wood, Pellet, & Gas - Fireplaces, Stoves, & Inserts…read more Sales, Installation, & Service of all HVAC & Ductless Systems. Chimney Sweeps, Saftey Inspections, & Chimney Repairs. Decommisioning & Removal of all non-certified wood stoves.

$249 for a technician to spend 10 minutes tightening a bolt on a fan. When you call to schedule an…read moreappointment, the receptionist will withhold the fact the service fee is $249, whether or not they do anything. Their service fees are almost double what other shops in the area are. HomeFire Stove charges $119 for a service call. Disappointed in ABB as I've used them for several years on various properties. Lack of communication, lack of transparency and borderline price gouging based on their competitors. After a discussion with the owner, he threatened to send the bill to collections if it wasn't paid in full.

We decided to have a gas insert put into one of our fireplaces because let's be real, cleaning a…read morewood burning fire place is a pain in the rear. And I'm not the chopping wood type. From start to finish this place was AWESOME. Good selection, they were kind enough to explain things in way I could actually understand and were just honest. Every employee we interacted with was phenomenal. The family is very much looking forward to enjoying the fireplace this coming winter. If we decide to do something else with our fireplace I have zero doubt that we will go here again.

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

I Had to replace my chimney to the roofline as it was crumbling…read more I got 5 estimates and chose to to go with Lifetime as they were the most thorough in the bid. The crew came out on time, super professional and did an outstanding job! The crew went above and beyond in making the chimney look amazing! This will be my GOTO Masonary company from now on! Thank you Lifetime for making the whole process so easy!

The workers here seem to be so departmentalized that they can't answer questions. They get…read morefrustrated at their customers and can't help come up with solutions. The employees will admit that they "don't have the best system" and can't seem to get to the screens they need to help answer questions. In other news, their repairs are only temporary and they try to upsell to new systems even though they putting the older system. We've used them for way too long but there just isn't anyone else in town to do the job. At the end of this transaction the worker was nice enough use his hand truck to take the chemicals out to the car.

I sent photos in for a delivery weeks ago. The driver called me before my delivery to talk about…read moreit, despite trying to coordinate in advance. Delivery took over two weeks, which was disappointing. I was told it would be first thing in the morning and received a call the day of the delivery and they said they were on their way. It's only about 45-60 minutes away. Nearly two hours later, they arrived. I wouldn't purchase for here if not for their contract with Costco. Employees gave me conflicting information and the one who worked at the Costco event seemed to not even care about what he was selling and did share much info. I ended up driving from Costco to the Emerald store to get better and more thorough information.