Came in to Friday Harbor thinking I'd burned out my anchor windlass on a charter sailboat. (How is…read morea different story). One marine company said they could get to me in four days. Courtesy Marine walked me through the problem, diagnosed it and helped me solve it- all over the phone. I was very grateful, and offered to pay- which was graciously declined. Needless to say I'll bring my business to them in the future. Thank you Courtesy Marine.

From the owner: Specializing in outboards, diesel, generators, mechanical, electrical, and boat systems.read more

Not impressed with customer service. I have left several messages for the sales manager to initiate…read morea purchase.

The IMC on Fisherman Bay Road is the place to go for crab licenses, tide tables, ferry schedules,…read morecrab pots, bait boxes, plastic ties, rope, weights, buoys, anything and everything related to fishing and shellfishing -- you name it, they've probably got it, and if they don't they'll let you know where on the island you can find it. The staff is friendly and helpful. Complementary cup of coffee just inside the main door. A great place to stop by and pick up what you might be looking for, and the only place in town where you can buy a Beautiful Lopez Island license plate frame.

My husband and I found a boat we were interested in on Craigslist. We made a phone call on a…read moreSaturday and spoke with Lee. He was very knowledgeable and gave us the information we needed. We live 3 hours from the dealership and knew they were not open on Sunday. We called Lee back and asked him if he could possibly meet us Sunday. He said of course! Lee gave us exceptional service! He showed us the boat we were interested in as well as gave us a few more options. When we get ready to purchase we will definitely be working with Lee.

dogshit sales... inquired about a boat and the response I got was "you asked about this 2024 last…read moreyear, its the same price" keep in mind this is mid 2026 and their "price" is 10K higher than competitors want for a new model pro v , in fact you can get a new model 190 searunner hardtop for less than they quoted me for a 18 pro v soft top. can't blame a person for dilligently shopping for a boat and also expecting that a 2 year old holdover might be discounted. DIpshits

West Coast has been servicing and repairing all my trailerable boats for over 20-years, I…read morewouldn't go any place else. They go the extra mile and give me expert advice; treat my repairs like it was their boat. Between West Coast for my trailerables and BMR for my cabin cruiser, I couldn't be happier. We are lucky to have these companies in Bellingham!

I just got hung up on ***twice*** by a guy named Brandon in the service dept while trying to…read moreschedule for the second week of Aug to bring my boat in. I had emailed them 2 times just to get some info about an older Volvo motor and possibilities regarding it's issue. They never responded so I called them yesterday, and after they found the 2nd email, they answered the questions. So I said please respond to the email. Then today I got a call from a Brandon, while he told me of the possibilities on the phone, he would not put anything in writing, i.e. email response, not even that there are a lack of parts for this motor. I've had good luck dealing with these guys in the past, but I don't know about this Brandon guy and his boss. Finally, upset I did call a 3rd time after being hung up by him twice, and he told me after talking to his boss that they would pass on looking at it, even though they work on Volvo boat motors. Very surprised and disappointed with these guys. Honestly, I hate posting negative reviews and prefer to post 5 stars as I often do for people, but I don't know how anybody can say West Coast Marine Services didn't earn this 1 star! Update: I just got off the phone with Volvo Penta

We had the pleasure of a purchase of a great used Bayliner Sun Bridge from Flowers Marine (Special…read moreCar Company). Jason made sure the used consigned boat we were purchasing was in the best possible condition, also worked in a fair trade in value our older smaller boat. From start to finish this was a great experience, got to meet the founders Mom and Dad Flowers and some of the talented people supporting this business. 5 stars plus. Thanks Jason!

I have been using Flower's Marine for all my maintenance work on my '90 Bayliner Trophy. I bought…read morethe boat 4 yrs ago and the previous owner had used Flower's Marine for all of his work. Since I bought the boat a variety of issues have come up and some required replacement parts others just maintenance work. It has been my experience that Flower's does good work at a very fair price. Joe, the owner, is one of the more enjoyable people to deal with. He is patient and will explain what they are doing in a manner that is easy to understand. He and his mechanic are also VERY willing to give advice on work that you might undertake yourself and avoid a trip to the shop. All in all, a great business to do work with.

These guys give the shady yacht salesperson a bad name. Horrible people selling horrible boats that…read moredo not get maintained properly. They badmouth every customer when they walk out. Zero class establishment. Redefining the term shady salesmen.

I was looking at a boat, learning more info and asking questions. The sales guy was not responding…read more At one point he said he would get back to me that afternoon. A week later and three more inquiries with zero response, so I sent a message that I had an offer to send to the owner. Then zero response again. Did they sell to another person? I asked for them to let me know. No response. No I do not recommend Banana Belt Boats.

Background: An 8year trawler liveaboard; former employee of two major marine service companies in…read moreAnacortes; a current boat manager for a 41' sailboat. Recently I had an electric circuit issue on my boat that required immediate attention. ESI and crew stepped up and 'went the extra mile' to repair the problem beyond my expectations. Good guys, good work, good price. Will use again.

This is my first experience w ESI. One technician came w an associate and when the lead, sought…read moreadvice, the head guy was contacted and this warrants a 5 star. Excellent troubleshooting on an electrical matter. The drop comes in the office, as tunnel vision focuses on sales. I have a fully functioning inverter. I don't need two. In connecting the inverter it's neutral and hot wires cross. Maybe, I'll still have them complete the project. Enough details were left out for me not to be apt to hastily do so. I'm all for a locally managed yard that seeks the best possible outcome.

I had my trailer swapped from electric drum brakes to electric over hydraulic disc brakes.They did…read morea good job and fast,I love the job they did, the brakes work fantastic. Chuck B.

Took my 4.3 inboard for service after making the appointment several months in advance. Three weeks…read morelater they called and said they aren't going to work on inboard engines any longer and told me to pick up my boat. Classy.