I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

I have had Sarah to the Rescue come to my home to feed my elderly cat twice a day several times…read more I am kept informed of the visits, and I am confident that he is well cared for. Highly recommend.

Omg! I seriously can't believe I'm the first review! Sarah is hands down the best with animals…read more When I heard she was leaving the downtown job to start a pet care business I was so excited. Animals are Sarah's passion. She was caring and conscientious from the first time she came over to meet our 'kids' (Bacon, George, and Qui) pics below! She asked about feeding, walking, sleeping, and overall quirks of our dogs. We rescue older dogs and they come with some special needs but mostly just spoiling. Sarah is so good at spoiling my only fear was our dogs would love her more than they love us. Lol! I can't say that was far from the truth. We are having Sarah again in July/August and I'm at ease booking our tickets because I know I have someone who will care for our dogs as well as we do and that's so nice!

We found this rescue via a pup we saw on Petfinder. We called them the following morning and were…read moreultimately able to come see a pup (Minnie) the same day in the afternoon. The lady we spoke to was very nice to us, as well as when we arrived (both her and the other gentleman working there). The front-desk is a bit small and crowded with supplies (I think from the supply donations they receive), but we were allowed to take the pup out in the large gated yard to run around and play and get to know her a bit more. The application process was fairly straight forward. They hand-write out the paperwork so it took a little bit longer, and they only accepted cash (we had to run to our local bank during the application). They do have a 7-day return policy (if the pet doesn't work out you can return them, or exchange for another, but no refunds) from what I understood. They also gave a health voucher for one of the local vets, but we did not use it and went to our regular vet. I saw other reviews claiming the pets weren't as healthy as they said, but at least for us, when we took the pup to our Vet, she was 100% clear and healthy (including all worms and such, which is sometimes overlooked in the exams). All of her shots / spay / flea treatment dates etc. were recorded and provided to us, plus microchip info, so it was thorough. They also gave us the rest of the kibble they were feeding her, which actually lasted us about 2 months. Overall, we thought they were friendly and also showed they cared for the animals that they adopt out. I don't think they have tons of dogs and cats, but they are worth considering if you are looking to adopt!

I stand for any animal shelter. The only problem I have that…read morethere is no walk on. So if you drive by and you would like to see some animals would be impossible. You need to call.

We love Kate and Mia as our dog walkers! They are very professional and trustworthy. We have been…read moreusing their service for years and I honestly can't say enough about how great they have been with our dogs.

We LOVE Mary! And our dogs and cat do too!…read more We have two small dogs and a cat. All of which definitely have their own sets of issues! One has anxiety issues who eats everything (paper towels anyone?) and likes to poop/barf around the house from time to time. One has a bum leg who has 4 pills in the morning and 3 in the evening. And then a cat who can be severely aggressive when he wants something! I've had house sitters in the past and now that I've found Tails 2 Trails I hope to never lose them! Mary is an excellent communicator and I'm always able to get a hold of her. The dogs are happy to see her and get into their own routine when she arrives. She's watched them for over a week's length of time and as short as just a quick stop over if we are out too long for the day. I seriously trust her more than my own grandmother. (Whom I love but doesn't listen and follow directions!)

I call this business because of reviews and best on yelp…read more At the same time I call another service. This one got back to me later that day with a text that said: you want dog walker... I explained to call me at earliest convenience sane day if possible. They say : ok... They never called . I call again next day to hope to receive a call back. No text or call. Very unprofessional service . Not polite or concerning. I don't understand why they have good reviews when they treat their future clients this way . I was not pushy on my messages was professional and giving them time in same day. It's been a month now later and still no call back. Really not a good service.

Jackie is such a help in a pinch as an occasional dog walker. She sends me text photos when…read morevisiting which really makes me feel good.

Val and her company have been great! Our dog walker, Lauren, is amazing and you can genuinely tell…read moreshe loves animals! She always sends a sweet update and takes the most adorable pics of our pups. I highly recommend!

I have never used a pet service...now I will never use anyone else!…read more I have never had a need for anyone to watch and feed my cat (or previous cats) as I always had a friend or neighbor willing. However, this time I needed someone for my vacation and I was more than pleased. Valerie explained things wonderfully and made me feel at ease. Sherrie watched my cat...sent pics, videos, and left me updates for each day. She even let me know when something was "amiss" at my house (i.e. car in my driveway). She kept in touch and made me feel very comfortable. I was very happy with her and am so happy to know that she will be my primary. The price was way more reasonable than I thought it would be. I couldn't be happier with this first experience. (says I am in Hoffman....am in Palatine)

My dog, Kota, and I are currently in our second class with Phil. Phil has been great at both…read moreteaching the group as a whole and addressing the individual situations of each dog. As long as you put in the effort outside of class, your dog will see improvements after week 1 and more each week. The CGC certification at the end is just a bonus to an already great class. The advanced obedience class I am currently taking has been exceptional, including classes at our local hardware stores to practice what we learn in the real world. Phil's emphasis on positive reinforcement training really helps you establish a special bond with your dog and instill trust and excitement in them, making my pup eager to learn more. The pricing is an incredible value, the most cost-effective in the area (from what I've seen) without sacrificing quality. Kota and I plan to continue our education with Phil as long as possible.

WARNING: I would not use this trainer. I would give zero stars if I could…read more ***Update to his response at end of my review. Very disappointing and alarming experience with Phil, the trainer/owner. I brought my 15-month-old Samoyed puppy for his first training session. My puppy is a sweet, friendly, loving dog who gets along with everyone. He is simply young, energetic, and still learning. The most alarming part of the session involved stairs. My puppy has never used stairs because we live in a ranch home, and Phil knew this. Despite my expressing concern, he forced my puppy to the stairs instead of gently leading, took my puppy higher up the stairs and then let go of his leash. My puppy jumped down at least six concrete steps onto a concrete surface and landed awkwardly on his leg. He was clearly frightened and panicking. I also had to tell Phil that he was standing on my puppy's back paw. Phil also knew that my puppy had been dealing with separation anxiety and that we had been actively working on it. When my puppy became excited and barked, Phil placed him alone in a utility/closet area. When my puppy panicked, Phil said, "There is the separation anxiety coming out," and then turned off the light and left him locked in the dark room. I also had concerns about the facility, including the availability and condition of drinking water, slippery flooring, and whether vaccination status was actually being verified for all dogs attending. Based on what I personally witnessed, I was extremely uncomfortable with the handling and training methods and did not feel that my puppy was in the hands of someone I could trust. I will not be returning or continuing training with Phil. MY RESPONSE TO PHIL' S RESPONSE: His response does not address the specific conduct I described or the reason I will never bring my puppy back to this facility. He explains his "general" approach to stairs, but that is not what happened. He knew my puppy had never used stairs. I expressed my concern. He took him higher up the stairs, and then RELEASED HIS LEASH. My puppy subsequently jumped down at least six concrete steps onto a concrete floor and landed awkwardly on his leg while clearly frightened and panicking. I also had to tell him he was standing on his back paw. Saying that he used this procedure with "countless puppies and dogs" does not change what he did to my puppy. Likewise, his description of his training philosophy does not address the most disturbing part of the session. He knew my PUPPY had separation anxiety and that we had been actively working on it. When he became distressed after being isolated IN A UTILITY CLOSET BY PHIL who thought this was a good way to teach him to stop barking when he was excited, he identified it as his separation anxiety and then TURNED OFF THE LIGHT AND LEFT HIM LOCKED IN A DARK UTILITY ROOM WHILE HE WAS PANICKING AND AFRAID. That is exactly what I witnessed and is completely inconsistent with how I expect ANY puppy or dog with known separation anxiety or not to be handled. OUTRAGEOUS AND CRUEL! Regarding water and vaccinations, my review accurately described my personal observations and concerns at the facility and what I was and was not asked to provide. THERE WAS NO FRESH WATER FOR THE DOGS AND NO VACCINATION RECORDS WERE CHECKED OR VERIFIED. This review is not about whether he uses choke collars, e-collars, pinch collars, yelling, or leash corrections. I did not accuse him of using those things. The issue is POOR JUDGEMENT, handling, and how Phil responded to a young, inexperienced dog who was frightened and whose known anxiety had been disclosed to him in advance. He refunded my payment, but a refund DOES NOT CHANGE what occurred during the session or my resulting loss of confidence in his ability to safely handle ANY PUPPY OR DOG. I stand by my review. I witnessed what I described, I made my concerns clear at the time, and based on that experience, I chose not to return.

We have used Furplay several times for our elderly cats (2) including a 2 week out of country…read morevacation. Jason and company have been terrific in every aspect and have gone above and beyond to work with a sometime changelling situation. A real animal lover and is great at communicating with owners by phone or text. I was really glad to find a sitting service that I can rely on.

From the owner: Furplay Pet Sitting serves the northwest suburbs of Chicago. We provide pet sitting visits,…read moremedication, dog walking and much more! We are bonded, insured and certified in pet CPR and first aid. We visit pets at their home. Pet boarding is not available due to village ordinance.

Lorie loves her furry babies. She talks to them in such a loving and joyful way. She is calming and…read moretender with my feral cats and my anxious dog. Her rates are reasonable and she is building this business from the ground up- herself- and in just a short time, she is achieving her goals- and it's always busy in there! A strong, independent, and intelligent, caring person.

Don't make the mistake of letting the quaint appearance and lack of fancy marketing fool you into…read moreunderestimating this great new business. The signage could be a little clearer, and no website yet - they do small dog grooming, boarding and day care. Lorie has decades of experience, was SUPER nice and very thorough in all her information and answers to questions. We decided to give her a shot, although there is tough competition close by. We couldn't have been happier, she did an outstanding job with a full grooming of Kody (our experience is that he is a very difficult customer cooperating with his nails). He came out happy and he couldn't have been any cuter! Look past (or embrace) this start-up's quaint marketing and give Lorie a chance. You'll be happy you did.

Such a great place to board your fur-babies. Mark, Abby and the entire team take the best care of…read morethe dogs as if they were their own. We trust them implicitly with both our dogs. Meadows is the standard now. All the good things.

The Meadows Dog House is a home away from home for my 14 year old Wheaten. She has been there for…read moredaycare and was also recently boarded for several days. I never worry when she is with Mark and his caring staff. Gizmo comes home tired and happy! She gets lots of love and attention whether she is there for a day or several. Being an elderly dog, she has lots of medications that need a competent adult to administer when she is boarded. Truly it's a lot of extra work! No problem for the Meadows Dog House! I cannot recommend this facility enough!