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    Lorie's Cozy Cottage

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    Baxter & Beasley

    Baxter & Beasley

    2.9
    (66 reviews)

    I would not recommend the training services here. I brought my dog in for a week long board and…read moretrain (she was a foster fail, and I wanted her to learn basic obedience). For some context, my dog was found in a forest preserve as a young dog and so she had very little socialization with humans. She was awkward around my friends and family but would quickly warm up and play with them. When I went to pick her up at the end of the week, I did the hour-long session with Mike, and the whole time I noticed she was cowering every time he would raise his hand or go near her. This was not the goofy, happy dog I brought it. When I brought her home, I didn't notice anything unusual, and I had some friends come over about a week later. My dog, who had met all these people multiple times, was growling and visibly stressed to the point that she nipped my best friend, thankfully no skin was broke but we were both shocked. Prior to this incident, she had never nipped anyone or even gotten mouthy during playtime. When I called Jen about this incident, she brushed it off as my dog "testing boundaries". I received no support or advice on how to handle this situation. Since then, she has become more untrusting of humans (other than me) to the point where I can't have people come over because of her fear reactivity. I'm now working with a behaviorist to work on these issues and get her to a place of being more comfortable around people. I always look back and think that if I hadn't sent her there, she would be a very different dog now. **I'd like to note that I've since taken her to a daycare/boarding facility that she absolutely loves, and everyone there loves her. I'd taken her there once prior to this board and train, and it is now my go to place for her whenever I'm out of town. They were shocked when I told them about her reactivity, as they've never seen her express those behaviors and she's extremely well taken care of.

    My dog sustained a head wound while in their custody for 4 days (picture below). Then they denied…read moreit ever happening and belittled my wife on the phone. I understand these are big dogs that can play aggressively so things happen but just be straightforward with us. I need to tell the vet when it happened.

    The Canine's Voice

    The Canine's Voice

    5.0
    (72 reviews)

    Sabrielle and her staff truly understand and care about dogs. I have a very special little dog who…read moreneeds a lot of training and attention to help overcome her behavioral challenges and they not only understood what to do immediately, we've been making steady progress since we first met everyone. The convenient Wheaton location of the facility is great for daycare and they also allow for half-day daycare too. Very flexible scheduling. When I pick my dog up, I can tell that she's received personalized attention from the staff and that she has been well cared for. Often she's been able to work one-on-one with a staff member for nearly all of her half-day session. We also attend the group classes which are incredibly unique and let my dog build up practice interacting with other dogs in a way that reinforce new, good behaviors. My neighbors are thrilled with the progress almost as much as I am - my dog no longer automatically barks at everyone outside now and is able to make new friends. The in home training we did originally was incredibly valuable to get us started on the right foot. We need to do that again very soon! Is it the least expensive daycare and/or training in the area? No. But it is ABSOLUTELY worth it. When I leave my dog in the care of The Canine's Voice I know that she's going to be safe, loved, and will learn a few things while she's there. The classes are incredibly valuable too. The results speak for themselves.

    We've only ever rescued older herding dogs, so we decided to get a 10-11mo…read more.. Sabrielle helped us greatly in the process giving us tools to tame the little maniac. She had plenty of tips and techniques and it was nice having her visit the home for the sessions to see how he is in that environment. After several mixed purpose sessions I feel like we're on the path to success, maybe. We hope .

    Palatine Animal Hospital

    Palatine Animal Hospital

    3.4
    (31 reviews)

    We have been using Palatine Animal Hospital for 30 years. Committed doctors who care about animals…read more We have had young through geriatric animals cared for by the vets. We have always been able to rely on their treatments and advise through all the stages. We have two young kittens and we will be using Palatine Animal Hospital again. We have also used their boarding services when taking long trips. We always knew our pets were under great care.

    Unfortunately the staff at Palatine Animal Hospital (with the exception of Dr. David L) has proven…read moretime and time again to be unprofessional, condescending, and rude. When I call, they talk over me and do not even let me ask my questions or state my concerns. I repeatedly had to tell the desk staff my dog was due for a vaccine in June rather than July. She was adamant (and talking over me) stating she wasn't, when I had the medical record right in front of my own two eyes. When calling for medication requests, they do not call to notify you it has been filled until you either call back and check, or wait 5+ days. In addition, the in person visits, the staff is rude, condescending, acts like you are an inconvenience, and doesn't make eye contact. We have visited on multiple occasions and given ample opportunity to have a better experience, but they repeatedly have the same behaviors. If you MUST go here - as for Dr. David, he did our dog's spay and treated her for a parasite perfectly. Dr. Heather honestly made me feel like a horrible pet parent for not giving our dog tick meds over winter, and just had a very poor bedside manner/level of professionalism, in addition to the front desk and phone staff.

    Lorie's Cozy Cottage - groomer - Updated August 2026

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