I recently had a family member pass away and my apartment had been neglected for a while, so I…read moreneeded a very deep reset clean. After reaching out to several cleaning companies in Austin, Ema's Housekeeping not only gave me the best quote but also had the best communication from the beginning. They arrived right on time and made the entire process very easy. Ralph handled the cleaning and did an incredible job. For just one cleaner, the amount of work he completed was impressive. He took the time to bag trash, organize items, and then do a full deep clean of the apartment. What stood out most was the attention to detail. You can tell they don't rush through the job just to finish quickly -- they actually take the time to do it right. The apartment looks and feels completely reset. Payment was also very simple through Zelle after the service was completed, which made everything convenient and stress-free. Overall this was a great experience and the best price I found in Austin after contacting multiple cleaning companies. If you need a deep clean or even regular maintenance cleaning, I would absolutely recommend Ema's Housekeeping. I will definitely be booking with them again.

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

Update: 12/5/23 - I'm updating this as the owner did reach out to us and refunded the cost of the…read moreinitial clean. While I don't believe we will be using them moving forward I respect that they stand behind their work. Our former housekeeper moved so we recently had Purple Fig come in for an initial cleaning with the hopes of setting up a twice a month or bi-weekly service. We were quoted ~$280 per visit which was higher than our old housekeeper but seemed reasonable enough given they bring multiple people. They claimed the first clean was to bring things up to the "Purple Fig Standard" but when I got home after the cleaning I genuinely had trouble understanding what they did while in my home other than leave a candy cane on our kitchen counter. They don't do any laundry (even bed sheets/towels, not looking for a wash and fold service here) which is frustrating but I can somewhat understand given the time a laundry cycle takes. The most egregious offense was that they apparently also dont do any dishes . Again, i'm not asking for a post-Thanksgiving dinner cleanup here but we had a few pans and plates from last nights dinner in the sink and they didn't touch them. Overall, my wife and I struggled to understand what they really did to clean our home. When we decided not to continue with the bi-weekly service they then retroactively charged us $470 for the initial clean. For the price they charge not doing laundry or even tidying up the kitchen when there are a few dishes in the sink doesn't feel worth it. The best part of a cleaning service is coming home to a clean house that you can see and feel as soon as you walk through the door. With Purple Fig, I walked in to a house that felt like the cleaning service had to reschedule for another day

TL;DR - Highly recommend Purple Fig, worth every penny…read more We had a wonderful experience with Purple Fig - they cleaned our home right before Christmas and got everything in tip-top shape in time for houseguests to arrive. I was super impressed with how easy the onboarding process was - communication was fast, detalled, and I knew exactly what to expect the day of the cleaning. I loved that I received an alert when the team was on the way and their approximate arrival time - so helpful! Since I work from home, the team asked very considerate questions about which rooms to clean first, what would be the most convenient / least disruptive for me, etc. They were efficient, detailed, and I was blown away by the quality of the clean. And the best part - my home smelled AMAZING. I don't know what type of magic they infuse into their eco-friendly cleaning products, but I would like to buy it in bulk please! :).

Gabby and Tuesday did a fantastic job. They were fast, thorough and extremely friendly…read more They checked in with me for my approval as they progressed through the assignment More than just a cleaning was given to them to do I was impressed! Hope to have them as regulars from now on.

Budget Cleaning Services is awesome. As a single guy that has never hired people to clean my…read moreapartment I had some nerves about it. They were not only great cleaners but they were very fun and nice people. I almost never leave reviews but I felt compelled to this time.

Laterra was quick, efficient and high quality! Appreciate everything she did! When asked to do the…read morewindows and doors she didn't mind! Hope to see her again soon! Overall great experience!

I scheduled a cleaning with Bees knees cleans for April 15, 2025, 11:00AM; the customer service…read moreover the phone was helpful with scheduling the cleaning. The cleaner showed up about 5/10 minutes early, and did a great job with deep cleaning my bathrooms and kitchen areas, as well as the rest of my home. She was very thorough and did such a great job, I decided to have her come monthly to clean. I'm happy to have found a cleaning company that's reliable and does a good job.

Maribel's team is the best. They have been doing biweekly cleanings for us for several months after…read moreour longtime cleaning service dropped our home off the schedule in error and couldn't accommodate the required day. We were selling our house so it was crucial to have the home cleaned on a particular day least likely to interfere with potential buyers. Maribel's Home Cleaning could accommodate the day, had a better price, and the team of three professionals did an amazing, thorough job every time. And they were FAST. Finally, they performed a move-out deep clean for us. We were so confident in their abilities and trustworthiness, we were able to hit the road to our new state without waiting around to inspect the property. You will not regret hiring this company!

Great responsiveness, communication and attitude. Very accommodating. Was all set, had to cancel…read more No hard feelings. This company is still at the top of my list for when I do need cleaning services.

This is the quality of their work. What's on paper reflects the services done in real life!read more

I recently hired Lux Conscious Cleaning to help us ready our house to put it up for sale. The…read moreowner, Melissa, assisted us in garage cleanout and organization, home organization, staging, outdoor cleaning, house cleaning and I couldn't be more pleased with the results! My husband is very territorial over his garage and was having a hard time letting things go. However, Melissa won him over within 30 mins. I came home from work and was singing her praises. Her ability to understand the emotional connection to material items is one of her most valuable gifts! Lux Conscious Cleaning home cleaning left my house spotless--every surface was gleaming, and even the hard-to-reach areas were thoroughly cleaned. My walk-in closet has never looked better; she helped me organize everything in a way that maximized space and was esthetically pleasing. But the standout service was her over all home organizational skills, knowledge about the real estate market and staging homes. Melissa is patient, kind, and hardworking. If you find that you need more help than you anticipated, like I did, Lux Conscious Cleaning will bring in reinforcements. Melissa schedules just enough time where you don't get mentally and physically burnt out but, feel good your accomplishments. I cannot recommend Lux Conscious Cleaning enough, from start to finish, they were professional, detail-oriented, and incredibly efficient. Simply amazing! Five stars!!

Veronica did an amazing job getting my house back to good! Very thorough job. Recommend!read more

Very good cleaning, professional and quick as well. The team was punctual, professional, and…read morebrought all their own supplies. They did a thorough job cleaning my home, paying close attention to every detail. My kitchen, bathroom, and living areas looked spotless, and they even took care to move furniture. The whole process was seamless, and I appreciated their friendly service.

The customer service here is outstanding. I spent a long time talking to Cathy and she was helpful…read moreand kind. The company values their employees, which is a big plus. I am not using the actual service only because it provides more than I need pertaining to cleaning. They are definitely worth speaking to for a quote.

The team did a great job with my bi-weekly cleaning. House looks fantastic. Floors nicely mopped or…read morevacuumed depending. Bathroom and kitchen are sparkling.

Best Deep Clean I've ever had! Emma is so thorough and thoughtful about customizing your experience!read more

Emma and her team were amazing! Emma is super responsive and always communicates if any…read morerescheduling is needed. And she never leaves me high and dry! Her cleaners are thorough and fast. Couldn't ask for better value.

We had such a great experience with It's Cleaning Time. They were very professional, accommodating,…read moreand genuinely kind from start to finish. You really do get what you pay for. Our home looked spotless, smelled fresh, and even our guests commented on how beautifully the beds were made. The cleaners (Yanely & Adriana) were personable, happy, and incredibly thorough. It's clear they take pride in their work. We felt completely comfortable having them in our home and fully trust this company. They did an excellent job in every way, and we'll be using them from here on out. Highly recommend!

I messaged It's Cleaning Time on yelp and they called me. The woman on the phone gave basically…read moreperfect customer support. They were not the cheapest option, but they were thorough, upbeat, and punctual. I would happily do business with them again.