Indoor storage units of multiple sizes have alarms for each unit and are under camera surveillance…read more24/7. Access hours are 8am to 7pm. Customer service is also helpful and prompt. Automatic online billing/payment is available too. Located down the road from Home Depot and the 880 on-ramp.

Great costumer service and easy access to storage in different sizes. The cost isn't terrible…read moreeither.

The customer service was excellent, jamaica and Iyani went above and beyond for me. If i need a…read morestorage ever again I will be coming back here! Thank you so much ladies!

I've had a long association with Peralta Storage/Storage Pro. The manager of this facility…read moredeserves 5 stars. As a corporation Storage Pro deserves 0 stars. The manager Josh is the only reason I'm giving them 3 stars. I've been at this facility for over 20 years and in the last 2 years the rent has been increased substantially and lately it seems every six months. I've called and emailed customer service and have not received any response at all. I hoped for better customer service but I guess loyalty doesn't mean anything to Storage Pro. I have found another storage facility in the same area for a substantially lower price. Again, the onsite manager Josh has been great. The corporate customer service terrible.

I had a very frustrating experience with Pro Storage on San Leandro Street in Oakland. I was…read moreassigned a unit that already had a red lock on it and was apparently set for auction. This caused a major inconvenience, as I had to leave without resolving the issue due to work. I contacted customer service and spoke with Caitlin, who said Monica would follow up to switch my unit, but I didn't receive a call for over 5 hours. I eventually had to reach out again myself. When Monica finally returned my call, I was told they were trying to waive transfer fees as if the mistake was mine . When in reality, this situation was caused entirely by their errors. Overall, the lack of communication and poor customer service was extremely frustrating. I will be getting a refund and do not wish to continue this rental. So unprofessional !!!!!!!!!!!!!!!!

Today I worked with Joyce at her Storage Pro Management location 8855 San Leandro St Oakland CA…read more She was good to work with and I liked her friendly demeanor. The facility was well maintained, high level of security and clean. They have good off street parking and a high fortified security fence to keep my stuff safe. This looks like a great place to store your "stuff".

Nea is the best ever! So kind and helpful. She took her time to show me everything. How it works,…read morethe best way to load, unload, how to use the equipment, elevators, and everything. Nea walked me through the process and afterwards she gave me a tour and showed me the proper way to lock and unlock the right way with the special lock. If I could give Nea 10 stars I would. She was so wonderful. I will tell all my friends and family about A-1 Storage. Best price. Best security. Best people!!!

They threw away my stuff by "accident." AVOID…read more I rented a unit this past Monday, because I needed to start moving my stuff out of a very bad living situation. I brought all my most precious and important items there, first. It's now Saturday, and apparently, they accidentally had my unit still marked as vacant, and assumed the four boxes, five bins, and giant bag I just put in over the last few days, was all abandoned by a previous tenant, and they "discarded" it, to rent the unit to someone else. The only employee on site called the one who actually rented me the unit, who screwed up, named Nae. Nae said she was going to call the area manager, and call right back. We stood there for an hour. No callback - which is a huge middle finger to that employee who was onsite, too, leaving her in the crossfire with no answers. The area manager, Anjuli, finally emailed me after the facility was closed and I had already gone home, to tell me that my stuff was all gone, refusing to elaborate on how it was "discarded," and basically dismissing the issue to be dealt with on Monday. Avoid this place like the plague. And Anjuli - you need to make this right and give me every single detail of where my stuff went, NOW.

After dealing with other self-storage companies that use call centers and give you all kinds of…read moreconflicting information, (PUBLIC STORAGE) A-1 is like a gift from heaven! (*Angels singing) seriously though. The front desk team is super kind and they actually HELP you! Wow what a concept. Thanks A-1 for making this aspect of my long distance move the easiest part.

I visited A-1 storage a couple of weeks ago. I had the pleasure of being served by Ayanna, who…read moresurely knows her job !! She was informative & congenial !! I needed to see exactly what different storage spaces looked like & she obliged patiently. I told her in the beginning that I was trying to find a U-Haul location, but that didn't bother her. I was so impressed with her that I went back the next day & purchased my storage there !!

I had things here for a decade and it was really excellent. Reliable, safe, no leaks or floods, and…read morevery reasonable rent increases. Having U-Hauls to rent from this location was really helpful too. Lynn and Lonnie are the greatest. They always went out of their way to help me with anything and everything. They're two of the sweetest people you could ever meet. I would definitely recommend Allsafe Alameda!

High increases of long time customers is a huge minus. My unit from $500(not including $17 for…read moreinsurance) is increasing to $643 without the $17. I will be looking either another storage or just emptying my unit. This is price gouging of long time customers

Does anyone know about the auction process? My grandparents had a unit and my grandfather stopped…read moremaking payments and did not tell anyone. I believe the unit was auctioned off on March 26th. My grandmother is dying and I would like to retrieve the sentimental photos she stored there. The customer service representatives I spoke with were really helpful but limited by their lack of knowledge about the sale. My grandfather really screwed this up and I just want to find the photos of my grandmother.

Security is really creepy. Prices go up with out warning and the price goes up fast. Accessibility…read moreto storage unit is cramped.

The staff here is awesome, super helpful and down to earth. Got me everything i needed and more…read more Thanks for everything!

If you care about your property I don't recommend this place. I should have listened to my gut…read more While my property was in a gated area and I assumed there some sort of security that patrols the property. Well someone tried to break into my trailer by cutting off the lock for the back ramp and the trailer next to me backed and hit my trailer and dented the side and scraped the window bezel. The place has a lot broken down cars and garbage and trailers that are run down. I can almost guarantee there some people living in some of them. I moved my trailer to a place about an hour from where I live but they offer free dumping, free ice and free water and an area to wash your trailer and even better they offer electricity for your trailer and 24 hour access and even what's even better than that no broken down eye sores.

Just wanted to let you know that on June 7th, I rented 3 parking spaces for my cars due to roadwork…read morein front of my house. On June 16 when I went to pick them up, we discovered that the catalytic converters had been stolen from my 2024 Toyota 4Runner. When I reported it to the office, they told me they would call me back to follow up, but they never did! So I went back to inquire, and they told me they couldn't help me at all. I definitely do not recommend this place; the service is terrible, and there is no security.

I just wanna thank you yocasta because she was so nice and understanding when i was having a…read moretroubling day!! Thank you so much for the great customer service

Do not store anything of value at this location. My unit was broken into 10/02/2025. Thieves were…read moreable to break into the unit and steal the only things I cared about. The facility is completely insecure. I will never use this storage company ever again and tell everyone I can about how bad it is. What a terrible experience!

This place needs to be shut down!! BREAK INS, BREAK INS,…read moreBREAK INS I along with every outdoor unit was broken into for an entire week straight starting JULY 17-JULY 23 2024! You heard that right! For an entire week straight the back gate of this facility was open and exposed to the train tracks and thieves came day and day again. The on site PM knew of the gate being open and exposed and did NOTHING FOR DAYS. When I asked why the gate had been broken and un-repaired for so long the admin on site was snarky and short and said "that the fence manaince crew just never came" with no sense of empathy or concern. E.S. Also did not call me regarding my unit being broken into nor sent out any PSA EMAILS. This allowed theft to continue occur for a very long time to myself and others **REPEATEDLY** for days with out notice. I was only here for 14 days before my unit was broken into. I have not received any money back for my lost items nor compensation, or an explanation. AVOID THIS FACILITY, as others I spoke to on the property also shared that their units have been broken into as well despite being a part of the interior tower. Thieves will do what ever they need to do to get in and coincidently enough the PM team "never seems to have any cameras pointed in the direction of where looters entered in from". THIS PLACE IS VERY VERY CORRUPT AND UNSAFE