Man who works there is extremely rude. Laughed at me over a simple question about inventory…read more Would've loved to give this my place my business but that was a horrible lack of professionalism.

Great source for renovations and new builds alike. Vintage treasures abound. Helpful staff.read more

SPEEDY FOLLOW-THROUGH of Martine Bobadilla customer service for requested decorative crushed rock…read moresample! Although I live in NorCal, KRC Rock offers Barkwood gravel that isn't carried near me. Sales rep Martine took my call at the end of a Monday and said he'd check if they could mail me a sample. The sample was shipped on Wednesday and he emailed me to let me know. I got the shipment Friday, and it's a generous sample. KRC is able to ship the super sacks of decorative rock on a flatbed truck with forklift to place the sacks at my property. I still haven't decided on a decorative rock for my backyard, but I am so impressed with responsiveness from KRC Rock that I felt like giving a shout-out. (I have had much worse experience with another big SoCal company who keeps dropping the ball on my requests, on the order of months of delay with no updates. I have also read many poor reviews of a 3rd SoCal company with problematic deliveries where the material was wrong or shorted.)

I renovated the front driveway and landscape of my house and used KRC Rock for most of my materials…read moreincluding pavers, DG, class 2 base, and sand. They supply most landscape materials you need and have many samples in the store to look at. I highly recommend also requesting samples to take home so you can see how it looks where you want it. Their prices were very competitive compared to other local stores and they offer discounts for large bulk orders. For in stock items, delivery was within 24-72 hours and custom orders took a couple of weeks. I mostly interacted with Carla and Ashlee who were both great. They were responsive on the days they worked and helped to make sure my orders arrived on time. Sometimes the male employees picked up the phone, but they seemed less enthusiastic to help out. Overall, I'd recommend them for your next landscape project.

We love North County Tile and Stone! Nasha is helping us make our new home stylish and beautiful!…read more We can't wait to see it all come together! Pam and Steve.

I am a local designer and I can't rave enough about North County Tile and Stone! When you walk…read morethrough the door their team makes you feel welcomed and they are all beyond helpful. North County truly is a one stop shop for all tile, countertops, flooring, hardware, and accessories. They offer the most GORGEOUS and unique handcrafted artisan and Saltillo tile among many ceramic tiles. Also be sure to check out their wood flooring. We recently put their flooring in a beach house in La Jolla and it's stunning! In addition to North County's material selections they have the most amazing, helpful, and kind team. Nasha and Makenzie ALWAYS go above and beyond for our design studio and we are grateful. I can count on them to get me pricing, delivery dates, and orders processed asap. Swing by and check out North County-you won't be disappointed!!!

my contractor brother-in-law's motto could be "well begun's the most work you can hope for outta me…read more..." so, now that we've hired a guy to finish one more of the many, many construction/remodeling projects he started, got paid for but never, ever got around to actually finishing (in this particular case patching and painting an exterior wall he tore up trying to resolve a plumbing issue which also required hiring a plumber to fix), i found myself trucking out to SAN MARCOS for mortar and stucco. any task requiring tools other than a spatula or kitchen knife is out of my comfort zone and these guys were very, very helpful mostly in a bemused sort of way -- not that i blame them as clueless as i am it's reasonable they found my feeble attempts at having anything to do with a construction project amusing. the good news is now, thanks to a little help from FREE BUILDERS SUPPLY and our very handy handyman, five years after the demo portion of the assault on the wall, our home is whole again.

I needed a bag or two of concrete for a kitchen sink I'm making and specifically needed Quickcrete…read moreCountertop Concrete. Unfortunately, both Lowes and Home Depot were out at most of the stores in San Diego. I called around and found it at Free Builders. When I arrived I went straight to the counter and asked for the product. The less than friendly worker started to write up a ticket for the purchase. Now standard concrete is about $4.00 a bag and this stuff runs about $14.00 but it's better for what I was using it for and I didn't need much so worth the extra cost. But I noticed he wrote about $30.00 on his little ticket for one bag of the stuff. I asked if that was what they were charging and when he confirmed it I said "Thanks Anyway" and walked out. As I leaving the parking lot, another guy came out and said...."Oooops it's $21.00 a bag. We made a mistake" I kept driving. Now I'm a reasonable woman and I understand that a mom and pop shop does not get the same discounts as the big box stores so I expect to pay a bit more. But not double! Maybe it was an innocent mistake. Or maybe they saw a woman walk through the door in a dress and flip-flops asking for one bag of concrete and assumed that she just "don't know shit" about the cost of building materials. You decide. As for me, I don't do business with scammers.

Steve was the best . This place is awesome…read more The service is the absolute best ! The selection is awesome. And open on Saturday! Thanks for your help !

The guys were super helpful and friendly! Walked in not knowing what I needed but they talked me…read morethrough a few options of replacement roof tiles. Thanks for the great service!

They are fantastic. I have used them many times for front yard and backyard projects. They are…read moreknowledgeable and super friendly and efficient. The prices are better than anyone else because I have checked. Their office staff is knowledgeable and helpful. I would give them 10 stars. I highly recommend them. You won't be sorry.

Previously had good experiences…read more My landscape team reported that an order was short by almost half - I called support and was professionally heard and passed to dispatch. Dispatch told me I was wrong, and my team was wrong, because they use calibrated equipment. I'm an engineer. Calibrated equipment has tolerances - operating at low end of the tolerance, per load, can add up to significant under-fulfillment of an order. So yeah, it could be off. I trust my team that actually applied the product in the field. At the end of the day I don't really care, because I was short material for a project - 2 cubic yards. A big amount for me, a homeowner, but a small amount for a landscaping supplier. As a business owner, I would have expected a higher level of customer service, acknowledging the amount of business throughput with my account. I was offered a discount on a future purchase, but in a way that was pretty rude and forced. I declined the discount because I don't really want to do more business with a company that would dismiss me so quickly after spending thousands of dollars for their materials. The dispatch manager chose to forgo my future business to be right about a material cost of $172. Sure. you win, Southwest Boulder. You're right. And I'll take my next $3000 order somewhere else that won't call me a liar.

My husband and I have been looking for new front doors but wanted high quality and not…read morecookie-cutter doors. We looked at the surrounding businesses in San Diego County and saw General Millwork Supply right in San Marcos where we live. Very friendly, knowledgeable staff. We had no idea how much to consider when ordering a door and hardware. We are very appreciative of Wendy's time to make sure everything was perfect before placing our order. When our contractor took the measurements of our original doors, that we had to replace, it wasn't a standard size and we were all scratching our heads at the original install. Nevertheless, Tom from GMS came out to our home to triple-check measurements and discuss the installation further. They went above and beyond in our opinion and we highly recommend them. We have amazing front doors!

My main complaint is with the installer they recommend, Dave Hawkins. He didn't get the French…read moredoors in straight and didn't know how to fix it. General Millworks was not willing to come take a look and make suggestions. Also, Dave did not wear a mask while inside our house! Now the door doesn't close or seal properly and I'm mad!