1. Modern Builders Supply

    1. Modern Builders Supply

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    San Marcos, CA

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    Modern Builders Supply

    4.3 (108 reviews)
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    Backyard patio where we had to match some pre-existing stonework, and it flows seamlessly.

    I have been doing business with Modern Builders since 2024. Brandi S. is an exceptional sales representative! She is knowledgeable, hard working and has speedy communication. Together Modern Builders Supply and Brandi S. make helping customers find materials they love a dream!

    Same Eldorado lucera stone with white grout with a  smeared technique

    Terrible customer care. I had bought a pallet and a half of Eldorado lucera stone to install on my customers backsplash and butler's pantry. There was the normal sizes large to small on the pallets except an excessive amount of smaller size. The job was 120sqft I purchased an additional 40sqft for cuts and bad pieces. At the end of install I was holding 30+sqft of all small pieces but still had 10sqft left to complete the job. I brought the smalls back to Modern to see what they could do for me. After explaining the issue with Lucio there manager he said there is Nothing they could do for me. I had him call the rep from Eldorado and see if he could do anything while listening Lucio explain the circumstances to the rep in a manner to leave out simple details of my request and position himself to the rep to go with his decision on no helping my situation, apparently the rep will come investigate my job materials installed and make a determination. This takes several days to accomplish from what they say. I'm not in business to handle customers jobs in a ridiculous time frame so I purchased an additional 10sqft to finish this job. They brought me a hand selected 10sqft of all small pieces and said that's how it comes on the pallets. I just installed a pallet and a half of this so I know what comes on a pallet. Needless to say I demanded my money back for the 10sqft. All this hassle over 10sqft of material is in my opinion some of the worst customer care I've ever received. You should never insult your customers in any business and that's exactly what they did by bringing all small pieces. I will take my business elsewhere from now on. Did I mention that this was all over $80 worth of material that I was willing and had paid for? Go somewhere else, these guys are ridiculous on customer service. If they would do this to a customer who bought $1000's of material from them they are a "Do not do business with ever" company. I received a call an hour after leaving from Diana west the regional manager who came up with an solution to my issue. It wasn't entirely what I was wanting and it required me to purchase more than I needed but for the sake of the job and finishing it before I take residence at my customers house I agreed to it.

    Belgard Catalina grana paver in bella color.
    Alex R.

    This is the second project that have helped me with. This last time brandy helped me with choosing pavers. I'm very happy with my selection. It's tough picking the right style and color. They are all very helpful. I only shop here from now on for hardscape material.

    Lots and lots of samples
    Mirna E.

    Lots and lots of building materials! Pavers, gravel, blocks, etc. I was new to visiting a store like this and so it was a little weird asking for assistance especially with Covid precautions but it all worked out in the end. We didn't have to wait too long to get help and the clerks were friendly.

    Natural stone imported from France, love these!! Perfect for our entrance wall
    Jessi D.

    They are very helpful and organized! I've never run into any issues with products or orders, and have always had a good experience:)

    Angelus pavers in sand/copper/stone.

    Amazing suggestions from Brandy made my dream come true. She has wonderful ideas and the best customer service . I am very happy with my walkway with Angelus pavers in sand copper stone. Very happy and thankful !

    The pavers, fire pit blocks and glass!. The blocks for the retaining wall looks great!!

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    3 years ago

    Love this place and the stone I got for my pool and bbq. Love the selection and customer service was top notch. I def rec

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    Business owner information

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    Diana W.

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    4 years ago

    Brandi provided excellent service and went above and beyond for us with our paver project. Thanks!

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    Lots a rock....no salespeople....it was a ghost town for someone who needs an answer to any question

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    Page 1 of 3

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    Review Highlights - Modern Builders Supply

    Frank was willing to help us put in a custom order even though it was such a small order, which arrived in 3 weeks.

    Mentioned in 7 reviews

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    KRC Rock Landscape and Building Materials

    KRC Rock Landscape and Building Materials

    4.4
    (128 reviews)

    SPEEDY FOLLOW-THROUGH of Martine Bobadilla customer service for requested decorative crushed rock…read moresample! Although I live in NorCal, KRC Rock offers Barkwood gravel that isn't carried near me. Sales rep Martine took my call at the end of a Monday and said he'd check if they could mail me a sample. The sample was shipped on Wednesday and he emailed me to let me know. I got the shipment Friday, and it's a generous sample. KRC is able to ship the super sacks of decorative rock on a flatbed truck with forklift to place the sacks at my property. I still haven't decided on a decorative rock for my backyard, but I am so impressed with responsiveness from KRC Rock that I felt like giving a shout-out. (I have had much worse experience with another big SoCal company who keeps dropping the ball on my requests, on the order of months of delay with no updates. I have also read many poor reviews of a 3rd SoCal company with problematic deliveries where the material was wrong or shorted.)

    I renovated the front driveway and landscape of my house and used KRC Rock for most of my materials…read moreincluding pavers, DG, class 2 base, and sand. They supply most landscape materials you need and have many samples in the store to look at. I highly recommend also requesting samples to take home so you can see how it looks where you want it. Their prices were very competitive compared to other local stores and they offer discounts for large bulk orders. For in stock items, delivery was within 24-72 hours and custom orders took a couple of weeks. I mostly interacted with Carla and Ashlee who were both great. They were responsive on the days they worked and helped to make sure my orders arrived on time. Sometimes the male employees picked up the phone, but they seemed less enthusiastic to help out. Overall, I'd recommend them for your next landscape project.

    Free Builders Supply

    Free Builders Supply

    3.2
    (6 reviews)

    my contractor brother-in-law's motto could be "well begun's the most work you can hope for outta me…read more..." so, now that we've hired a guy to finish one more of the many, many construction/remodeling projects he started, got paid for but never, ever got around to actually finishing (in this particular case patching and painting an exterior wall he tore up trying to resolve a plumbing issue which also required hiring a plumber to fix), i found myself trucking out to SAN MARCOS for mortar and stucco. any task requiring tools other than a spatula or kitchen knife is out of my comfort zone and these guys were very, very helpful mostly in a bemused sort of way -- not that i blame them as clueless as i am it's reasonable they found my feeble attempts at having anything to do with a construction project amusing. the good news is now, thanks to a little help from FREE BUILDERS SUPPLY and our very handy handyman, five years after the demo portion of the assault on the wall, our home is whole again.

    I needed a bag or two of concrete for a kitchen sink I'm making and specifically needed Quickcrete…read moreCountertop Concrete. Unfortunately, both Lowes and Home Depot were out at most of the stores in San Diego. I called around and found it at Free Builders. When I arrived I went straight to the counter and asked for the product. The less than friendly worker started to write up a ticket for the purchase. Now standard concrete is about $4.00 a bag and this stuff runs about $14.00 but it's better for what I was using it for and I didn't need much so worth the extra cost. But I noticed he wrote about $30.00 on his little ticket for one bag of the stuff. I asked if that was what they were charging and when he confirmed it I said "Thanks Anyway" and walked out. As I leaving the parking lot, another guy came out and said...."Oooops it's $21.00 a bag. We made a mistake" I kept driving. Now I'm a reasonable woman and I understand that a mom and pop shop does not get the same discounts as the big box stores so I expect to pay a bit more. But not double! Maybe it was an innocent mistake. Or maybe they saw a woman walk through the door in a dress and flip-flops asking for one bag of concrete and assumed that she just "don't know shit" about the cost of building materials. You decide. As for me, I don't do business with scammers.

    Southwest Boulder & Stone

    Southwest Boulder & Stone

    4.5
    (73 reviews)
    $$

    They are fantastic. I have used them many times for front yard and backyard projects. They are…read moreknowledgeable and super friendly and efficient. The prices are better than anyone else because I have checked. Their office staff is knowledgeable and helpful. I would give them 10 stars. I highly recommend them. You won't be sorry.

    Previously had good experiences…read more My landscape team reported that an order was short by almost half - I called support and was professionally heard and passed to dispatch. Dispatch told me I was wrong, and my team was wrong, because they use calibrated equipment. I'm an engineer. Calibrated equipment has tolerances - operating at low end of the tolerance, per load, can add up to significant under-fulfillment of an order. So yeah, it could be off. I trust my team that actually applied the product in the field. At the end of the day I don't really care, because I was short material for a project - 2 cubic yards. A big amount for me, a homeowner, but a small amount for a landscaping supplier. As a business owner, I would have expected a higher level of customer service, acknowledging the amount of business throughput with my account. I was offered a discount on a future purchase, but in a way that was pretty rude and forced. I declined the discount because I don't really want to do more business with a company that would dismiss me so quickly after spending thousands of dollars for their materials. The dispatch manager chose to forgo my future business to be right about a material cost of $172. Sure. you win, Southwest Boulder. You're right. And I'll take my next $3000 order somewhere else that won't call me a liar.

    Modern Builders Supply - buildingsupplies - Updated July 2026

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