Great costumer service and super affordable!! I'm a college student, and Once Upon a Tan…read moreunderstands that by making their packages affordable, plus a student discount is nice too. They have plenty of packages and lotions to choose from, and the beds are always nice and clean. The new owner has done a fantastic job and is sweet and easy to talk to! Wayyyy better than Tan Republic.

Bought a package a couple days ago to prep for a tropical trip and so far I am loving it. The gal…read morewho works most days is so personable and helpful with information (lotions, bed usage, skin tones, etc). I used to tan in high school and college all the time and was always going into tanning salons who had rather snobby employees so I have drug my feet in buying a package but I have officially met the owner and this guy who works and they are both a breath of fresh air. Highly recommended!! I was told on day one if the level bed that I tend to use is unavailable they will do a free upgrade. And in just a couple days tanning I've already experienced that. Pricing is amazing -so much more affordable than chain places. The shop is quaint and clean most importantly friendly. They've got my business :)

The staff here is absolutely fabulous and always very sweet. However, the equipment maintenance is…read morea major issue. On multiple visits, I noticed the red light therapy bed had 12 lights burned out, and the regular tanning beds also had numerous bulbs out. Even though I asked the staff to let the owner know each time, the bulbs were never replaced. As much as I love the girls who work here, I won't be returning due to the poorly maintained equipment.

Amanda is the best- she's always so extremely friendly! As someone who is new, she has been super…read moreinformative and helpful. Love coming here :)

Brittany was awesome. Great customer service and very helpful. She answered all my questions!!! It…read morewas my first time ever in a tanning place. She was fabulous!!!! Oh and I loved my spray tan. It turned out wonderful. I will be back. I didn't look orange at all!! Thanks again!!

They got rid of the weekly upgrade, one of the only reasons I kept my membership. The light bulbs…read morenever get changed. I'm pretty pale and I tan at the max time and barely get red or tan. I've gone out of town, to a better maintained, well owned tanning salon and 8 minutes burnt the crap out of me. I've had my membership for over 3.5 years and I'm pretty sure the light bulbs have never been changed. I'm giving them 2 more months to do better, change the bulbs or bring back upgrades or by summer I'm out! I'll find something closer to my work and cancel this cra

Kate and Kayla are both amazing I see Kate and I love what she always does with my hair. It is a…read morefun shop and reasonably priced. They are both awesome

Kayla does an excellent job and is so fun to hang out with! My friend and I had pedicures and…read morehaircuts and so much laughing! Her expertise is superb, and her prices are excellent and the salon is a very friendly place! She even grows vegetables on the side to give to her customers! How cool is that?

Bella is great. Super friendly and welcoming, also, my favorite product, Loyalty, is always on the…read moreshelf.

I would like to recommend this location SunsUp as a small locally owned family business for over 28…read moreyears in the community. As an employee for over 5 years I can say without a doubt working here was the best decision I ever made for my career- Our location is clean, employees are nice and friendly- I highly recommend coming here for FREE Tanning and all your wellness needs as no other place can offer this. The bulbs are changed half the life through and we always try our best to provide great customer service. As a side note : most complaints are due to people NOT reading the membership Agreement as all details are plainly listed, not looking at google for hours of operation- as we are closed Sundays or past disgruntled employees. If you have any questions you may email corporate at contactus@sunsuptanwellnessspa.com or visit us on our website at sunsuptanwellnessspa.com

I would give no stars if I could. Was told I didn't have to wear a mask when I entered this…read morelocation, It was an employee that said this to me, not the owner, I was sure to verify. I told the employee that she is required by law to wear one as are the customers and she literally had nothing to say, just a (unmasked) open mouth stare. Super gross on management and ownership for not training employees properly. Makes me question if they follow the OHA requirements to keep the facility clean in the first place.

This is such a great location! Everything is clean and the staff is so nice. The beds are great and…read moreI always leave with an amazing tan!

I went and bought the daily deal and went tanning it came with tanning lotion and and after tanning…read morelotion and perfume and after I used it it was horrible Ii got hives have never had that happen to be from tanning stuff don't know if it was lotion or tanning lotion and I called and they told me all they could do was sell me some more and pay 30 more after the stuff I got all ready made me itch so so to me that shows they don't care about there cumstore that much and said did you take pictures I don't need to prove my self to any one I would not lie about being miserable I spent money I was obviously going to use they are just mad and don't care about people and I will never go back there ever aging pretty sad and then asked why I came there and bought lotion I can go Buy stuff any were there is no rule that says you can't buy stuff any were just cause I don't go tanning and your tanning salons cause I all ready pain for tanning

Im visiting from Florida and wanted to make sure I didn't lose my tan while visiting my parents for…read morea week. I decided to stop by this lil hole in the wall tanning salon as it's very close to my parents house. I'm sure glad I did!! From the minute I walked in, I was greeted by a sales rep named Jada. Jada has a very sweet disposition and really knowledgeable of the tanning salon services. I have now tanned 3 times, and every time I come in, Jada is there to warmly greet me- if I lived here in Troutdale, I would have a full membership just based off the amazing service Jada provides. Also their tanning beds are pretty decent for the price. The salon is clean, organized and well maintained. I do wish the hours were better-- in a nutshell Jade is an absolute delight and I would recommend this tanning salon! A+ all around. Thanks Jada & JMMT for the tans!!

I love getting spray tans here! The quality compared to the chain store is sooo much better! The…read morelady working is always the same one and she remembers who I am even though I don't come in a lot. She's super sweet and has the best recommendations. Great deals with no hidden fees!! Highly recommend

This place is so fricken awesome. Staff, the beds themselves, the tanning lotion, etc... is all…read moreexactly what I wanted. First tanning experience and it's been perfect so far. It's like a full on spa feeling every time I go in. And when I come out, I'm always in such a better mood! Not to mention I'm tanner. If you want to tan, this is your place. Don't be afraid to call and ask if there's any deals going on. Sometimes they have a "buy one month get another month free" and it's worth the call. The ONLY downside I've found is that they're closed on Sundays, but that's certainly not a deal breaker. :)

Amazing place to tan and red light. The staff are very friendly and helpful. Best places in town…read more They offer so many other wellness options for men and women.

I want to start by acknowledging that Rylee at the front desk and Karli, the laser tech, are…read morephenomenal. Karli in particular made long, painful sessions tolerable and was consistently kind and professional. Unfortunately, despite a few excellent employees, I would strongly advise avoiding this business. I completed 10 laser hair removal sessions here and spent thousands of dollars. I originally purchased a "full body" package advertised as nose-to-toe coverage for $997 (six sessions). I specifically confirmed this before buying, only to be told at my first appointment that it actually covered just three areas. Needing Brazilian removal for surgery, I chose face, legs, and Brazilian. The owner later tried to "make it right" through alternative offers, eventually proposing a membership that was supposed to be true full-body removal for $425/month with a three-month minimum. Given the claimed discount, I agreed--something I now regret. Despite clearly requesting to work only with Karli, I repeatedly arrived to find different techs assigned without notice. One replacement tech was openly transphobic, repeatedly misgendered me for hours despite corrections, and spoke negatively about coworkers. This was deeply uncomfortable and unacceptable. If she hadn't left the company shortly after, I would have quit immediately. I was also encouraged to try additional services through the membership. One of these, Vanquish, was improperly set up by an untrained staff member and caused a serious burn that took nearly a month to heal. I was later told she was "trained better," which is alarming given the risks involved. Despite all of this, I continued treatment because I was seeing some progress--though after 10 sessions, results were closer to 40% reduction rather than the expected ~85%. The most serious issue came later. Due to unemployment and financial hardship, I froze my account on staff advice. I received no written confirmation, no notice of when the freeze would end, and no warning that freezes only last two months. I explicitly discussed my inability to pay with one of the owners, who told me the freeze would continue. Unbeknownst to me, the account unfroze and attempted charges while I was hospitalized for major surgery. After an initial decline, BOGO ran multiple charges that completely drained my bank account--money I needed for food during recovery. Despite weeks of attempts to resolve this, I was told nothing could be refunded. One owner later threatened to "come as hard and as fast" as possible for my money. Any partial refund offer came only after I threatened a review and was framed as a favor, not accountability. If you are paying cash upfront and never entering an agreement, maybe you'll be fine. But I strongly warn against any membership or recurring billing with this business. The owners do not stand by verbal agreements, communication is poor, staff training is inconsistent, and accountability is nonexistent. This is a mom-and-pop business run without care for client well-being. Proceed at your own risk.

Considering a spray-on tan? I recently learned that not all spray solutions are equal and few…read moretanning salons, offer a more natural alternative. Intuwild tan has a new process for spray on solution. It's ORGANIC! scent free and has aloe vera and hyaluronic acid. Much better for your skin. It is specially handmade...making the tan much more natural looking More importantly the new solution doesn't clog pores ( I have extra large pores so this is a plus) It feels clean and soft on your skin.

Christina is amazing and so kind. She went above and beyond to make sure my spray tan came out…read moreperfectly bronze. I also left my gmas ring at her facility, I was freaking out about it! But luckily she found it and kept it in a safe place for me until the following Monday. Thank you!!