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    Sunwest Automotive Engine

    2.9 (12 reviews)
    Closed Closed
    Updated 3 months ago

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    7 years ago

    Great customer service. Everyone was very knowledgeable and eager to help! I would highly recommend using Sunwest Automotive.

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    Sunwest Automotive

    Sunwest Automotive

    2.3
    (3 reviews)

    Purchased a rebuilt 2.5 for my 05 Impreza RS, had engine installed by favorite local auto shop,…read morebabied and changed oil as per instructions and found oil in the coolant (head gaskets) at 30k miles. Called Sunwest and spoke with Curtis. First accused me of not following directions (how would he know?) then said I wasn't covered if I didn't Mail in the warranty card. We mailed in the card via snail mail. Then he tells me to 'be nice or I'll hang up'! Ironic since he is the one that told me I didn't Mail in the warranty card and I don't know how to break in an engine. Stated he would call me the next day after reviewing everything - never called back. I sold the car before further problems since Sunwest doesn't seem as skilled as they claim and is rude to their customers.

    Complete thieves. They charged me $4000 to install a rebuilt motor in a Toyota pickup. Things…read morethey did wrong: reused the wrong spark plug wires, reused old spark plugs, didn't set the timing, didn't set the throttle position sensor, didn't clean the throttle body, didn't notice the badly vibrating fan and fan clutch, melted the wiring harness by pinning it to the valve cover, broke most of the wire brackets and left the wiring harness hanging loose, reused old, cracked hoses causing multiple vacuum leaks, rebuilt the clutch incorrectly so it failed in the first 500 miles (which cost me $800 to tow it back to their shop), melted the ignition coil because there was a loose connection with the wrong wire they used, installed a radiator hose backwards so it go cut by the steering column, and more. I had to spend a month of my life learning about the engine just to understand how many things they got wrong. They basically stole my money. The worst sort of auto shop you could imagine is better than Sunworst Auto.

    Amity Towing And Auto Repair

    Amity Towing And Auto Repair

    4.4
    (19 reviews)

    DO NOT USE!!!The woman that answered the phone was the worst and hid behind her keyboard to send a…read morerude text to me and refused to answer my calls when I tried calling her back. On 01-15-24 I needed a tow. AAA advised me that Amity would be coming. There was a misunderstanding between AAA and Amity, which was discovered after a male from Amity called me, so the service was cancelled. (I needed a tow not a jump.) I called AAA back to start another tow. While doing so the male from Amity called. I told him the request was cancelled and it was fine. He was nice. AAA texted me another tow was coming and called to tell me it was Amity again. I thought, perfect, use someone local and support small business. I called the male again just to make sure everyone was on the same page. He assured me that I would be taken care of and apologized for the delay. He went on to say there were three tows before me and that another employee called out today because, "They worked too hard the day before". This should have been the first red flag, talking bad about your employees. I commented, "He's the man", as in getting the job done. He replied that he didn't know about that because, "He doesn't wear the pants in the family. She's in the office". Ouch another red flag. I asked if I needed to call the office to make sure everything was confirmed. He told me no and assured me everything was good. AAA text advised the Amity tow would arrive by 2:05pm. After 3:00pm, I called the office and a woman answered the phone. I told her who I was and wanted to make sure they were still able to get my vehicle before closing. She told me they weren't coming. I was shocked! I questioned her. She told me it was cancelled this morning. I tried to tell her the tow was called again. She proceeded to tell me that she told AAA they couldn't do it because they were too busy. Frustrated and in a hurry I said goodbye and hung up. I immediately received a text from Amity saying, "If you were nicer, I could have tried to help you. Fix your attitude". I tried calling back three times, but she blocked my call. I tried calling the male and he wouldn't answer. I returned a text, "Real nice. Whoever took my call, said you were coming. Shame on you". I will never use your business and I'll be sure to tell everyone I know how horrible you are, including AAA.

    May 2024 - Memorial Day afternoon traveling from ID to OR, we broke down in Ritzville WA. AAA sent…read moreAmity Towing to help us out, arriving soon after the ETA. They towed us and our pickup to their shop in Cheney, gave us a ride to the hotel, and promised to have our repair completed first thing on Tuesday. They replaced the alternator at the expected cost, picked us up at the hotel, and we were on the road again before noon. We were very impressed with their customer service, feeling they went above and beyond to help us get home.

    Sunwest Automotive Engine - autopartssupplies - Updated August 2026

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