What looked to be a decent hotel on the outside turned out to be lousy on the inside. Our family…read morewas returning from Dallas to Chicago and stopped for an overnight stay. We didn't have reservations, but the place looked OK and the rate for our two rooms were favorable. Both sets of sheets in one room were stained...hard to tell whether it was old blood stains, chocolate or whatever, but it was disgusting. It would have been impossible for the housekeeping person to not have noticed when changing the sheets, if indeed they were changed. In the other room, the smoke detector dangled from the ceiling, showing it to be without a battery. In the shower of one bathroom, it looked to be a line of mold straight across the bottom of the wall. We were told of the complimentary breakfast when we checked in. In the morning, we went to check it out. The outside cover to the juice machine was broke and so we had to manually keep it shut while dispensing juice. Cold cereal was available but no milk to go with it. There was a small cabinet that had two old biscuits and some bread - I guess for toast. Long story short, it was no breakfast at all and we needed to go out for breakfast. Any money that you may save by staying here, you will lose when you have to take yourself out for breakfast the next day. Add to that the lack of cleanliness and safety, I would never stay here again - even if it was for free. The lesson I learned...spend a little more, stay at a franchise hotel where you have some recourse if things are nasty, and having a real complimentary breakfast will save you money in the end. Dan S.

I stay here every two weeks and have for almost a year now. I have never had a bad experence. The…read morestaff always treats me very well, my room has always been clean. I have never had the free breakfast but I do go in the breakfast room and get coffee, everything always looks very fresh with a nice choice of items to eat.

Our room was small but clean. This was our best motel visit in many years. The added perks like the…read moredelicious breakfast and dinner were wonderful surprises. The complementary bar was also excellent. The bar tender, Raven was very people friendly. The staff as a whole acted like they enjoyed being there. We will be choosing Drury Inn and Suites on our future travels. Well done Drury!

Everything was great not one complaint. Great staff and great rooms. Very clean and very niceread more

This is a very nice and newer hotel. They have an indoor pool. The keys work like the Tap feature…read moreon credit cards. You don't have to struggle with the slot reader like most hotel door locks. The hot food at the free breakfast was excellent. The suite had a mini kitchen with a full size refrigerator, and a range with multiple cook tops, plus a sink. Parking was plentiful in the parking garage which is hidden from the street. And it's free!

We stayed at this hotel from our way from California to Joplin, Mo. We booked three rooms for our…read moreparty of four and found them to be all clean and spacious considering there was a full refrigerator, a countertop stove, and a stove in each room. In each bathroom there was penty of shampoo, conditioner, and body wash offered, as well as towels. Even though there was renovations going on the first two floors it was quiet in the early mornings while it was going on. The hotel also offered a free breakfast for all their guest such as eggs, bacon, potatoes, and different other types of hot breakfast foods they switched daily such as quiche and burritos. And, there were other types of items available such as a variety of cold cereals, hot oatmeal, bread for toast, and bagels. We met Leslie who did the cooking and made sure there was plenty of everything for everyone who came to the dining area. She was very friendly to everyone in the dining area too. She deserves a 10 out of 10 for excellent customer service. And last, but not least, we would like to give Tracy, who worked the front-desk a 10 out of 10 for her friendly and welcoming customer service too. Thank you ladies!

In town for an art retreat..here for four evenings. We are currently on our last night. It has been…read moregreat. Comfortable beds. The breakfast has great choices; good ole traditional breakfast items (eggs, potatoes, sausage, toast/muffins/bagels, yogurt, oatmeal, juice, and kid (and adult) friendly waffles). Yummy! Oh and a must..good coffee! The staff stood by ready to help anyone who needed assistance, and they jumped in at times even before being asked. Leave a tip for them! Front desk clerks were helpful and friendly. There were three of us with two beds and a pull out. There is also a full kitchen. The blow dryer was better than anywhere else I have stayed..ha! I didn't visit the pool or hot tub but heard good things! We may stay again for next year's retreat! We're from Indiana and Ohio.

Bo issues here. Rooms are nice and the staff is super helpful. There was a kitchenette in our room…read morewhich is a plus if you like to eat in. 3 people stayed in our room and we did not wake each other up taking turns in the restroom and showering. Breakfast was really good every morning as well. Breakfast service starts at 6 a.m. We are on our last noght now and we would stay here again.

At check in No acknowledgment of elite status or upgrade offered even though options were…read moreavailable. Rooms are dated, furniture & decor need refreshing. Bed was comfortable. Breakfast was average, eggs were traditional hotel scrambled & sausage patties were ok. I enjoyed the bagels & orange juice. Went to First Watch next door for breakfast the next morning. Checked out in the app & got my receipt via email.

This was what we needed, and it met expectations. The room was clean and nice. Beds were good…read more Shower was really good size (better than one at a much more upscale hotel later on our trip, in fact). What set this place apart was the people. We received a very nice welcome when we arrived. Check-in was a breeze. The next morning, they went out of their way to find out if the eggs they used had dairy in the mixture (it did), as we have a very dairy intolerant child. Finally, when we were leaving, we bought a couple bottles of water, but I didn't realize the charge didn't clear until we'd started to drive away. I went back, but the woman working the front desk said she'd taken care of it! It was so kind, and will not be forgotten!

Me and my mother just checked into our room, and I can already tell that we're going to have an…read moreawesome staycation. For starters, the male at the front desk is very professional. I also appreciate how they have a large snack bar, breakfast, ice cream, and bottled water. In fact, I'm currently having an apple while writing this review. Our king suite is very clean and organized. Although we won't be needing it, I like the idea of a curtain separating the bed from the rest of the suite. And I also like the night light for the restroom. The sliding door for the restroom is slightly difficult to find at first, but that wasn't that much of an issue for us. The air conditioner is somewhat loud, but I feel like it could be used as white noise for people who enjoy ASMR, white noise, ETC. The chair that goes with the desk is somewhat bouncy, but comfortable. I enjoy spinning in it. I also like the mini kitchen. Not that we personally will be needing the dishwasher, it's still nice to have. I appreciate how all of the floors have ice machines. The one on the 4th floor is out of order at the moment, but they haven't put a sign up stating that. I quite enjoy the general layout of our suite. The restroom is very cozy. Small, modern, and minimalist, which really suits my style. The shower was very comfortable as well, the water warm. To top it all off, I enjoyed my second cup of hot chocolate from the lobby--it's been a cozy little experience. I had a good night's sleep overall. However, the neighboring room had their TV on quite loudly, and I could faintly hear it through the wall while lying in bed. The air conditioner also woke me up a few times during the night. The selection of breakfast food was decent. It took a little while for my mom to figure out how to use the waffle machine, though. A sign with instructions would be nice. There were plenty of places to sit. It's slightly difficult to find where you put the dirty trays. I also think there should be a sign with instructions for that. It's very quiet down there, which I apperciate. The check out process is very simple and fast. We will be back in the near future.

I truly hope anyone needing a hotel in Joplin, MO checks Yelp reviews, this one in particular…read more We've stayed many times over the years at this hotel but most recently until last weekend was three years ago. I gave them a great review then. But now? Eww. Basically $200 a night for a one king bed room held not any kind of expected value. 1. The mattress was as old as the hotel, smelled musty and was hard as a rock (with a random 3 pillows). 2. The pool has slippery porcelain tile around it. I've not used a pool at their Hilton brand before and maybe this is typical for them. With that said, if you or your family are going to use the pool, TAKE WATER SHOES! 3. The pool area was 1 million degrees. Actually, it was 138 degrees. Outside was nearly 100 but we opened both outside doors for cross ventilation and that helped, considerably. 4. The breakfast was hideous. I had to check my watch to see if it was closing bc so many things were completely empty. 8:10 am on a Sunday. Still a long time remaining on their (un)complimentary breakfast. And the coffee? Don't get me started. 5. I requested extra pillows about 8:00 pm. They finally brought 2, hours later... without pillowcases. Was that a joke?!?! 6. The outdoor furniture that was cozy and fun to sit outside and chat with 3 years ago has literally SHREDDED cushions. (Is the goal to NOT have people outside?) This hotel has to be a franchise, with a completely careless owner. I'll never go back. 2 stars earned for location alone.

This campground is very nice, quiet, and has beautiful views of Grand Lake. Even though we were…read moreonly going to stay a night, unfortunately our truck broke down and we ended up staying there a few weeks. The hosts were very gracious with us and allowed us to stay in a beautiful spot that overlooked the lake. The grounds are clean, well kept and the people are friendly. I would definitely recommend staying here.

Camping with my wonderful wife and family. Thanks Jim &Virgina for coming up for the weekend.read more

I booked my first vacation using a travel agent and it was so great! I told Rita where I wanted to…read morego and what I wanted to do and she took care of everything. We had a wonderful time and the trip went smoothly. I recommend Grand Escapes Travel if you're traveling for business or vacation.