I went here for a new cut and the stylist did it perfectly. I wish I could remember her name lol…read more Staff was friendly as well.

(Realized I forgot my review in my drafts! So I'm posting it now!)…read more I usually give a salon multiple chances before writing a negative review--unless something seriously goes wrong. Unfortunately, in this case, it did. I've been here a few times for lashes and once previously for hair, and my first hair appointment was great. The stylist was gentle, communicative, and professional. I loved my hair, was shown products afterward, and happily purchased them. I left feeling taken care of. This second hair appointment was a completely different experience. I was greeted by a young stylist who seemed pleasant and understood what I wanted. However, once she began, I immediately noticed she had extremely long, sharp acrylic nails (about 1.5-2 inches). While I have nothing against acrylics--I wear them myself--there needs to be a limit in a professional setting, especially when working so closely with a client's scalp and hair. She colored my hair without gloves, which already made me uncomfortable. Throughout brushing, coloring, and washing, my hair repeatedly got caught in her lifting acrylics. My hair was yanked out multiple times, and at points it was genuinely painful. Holding a brush seemed difficult for her, and the brushing was rough and uncomfortable. The shampoo experience was by far the worst I've ever had. Normally, that's my favorite part of a salon visit. Instead, due to her nails, she couldn't properly massage or clean my scalp. The shampoo barely reached my roots, yet my hair was pulled the most at the bowl. My scalp was sore for two days afterward, to the point where brushing hurt. I'm a mom of three and a full-time college student, so self-care time is rare. I was really looking forward to relaxing--maybe even reading--but it was hard to focus through the discomfort. On top of that, the stylist seemed mentally checked out, asking me the same questions twice and lacking awareness of the situation. When the service ended, she simply removed my robe and said thanks for coming. No walk-out, no product recommendations. I had planned on purchasing shampoo, conditioner, and heat protectant again, but I left without anything. I still paid for the service and left a tip. After taking a few days to cool off, I felt this needed to be said. This experience was unsanitary, painful, and disappointing. My hair turned out "meh"--the haircut felt rushed, I didn't get the layers I asked for, and highlights alone don't make up for the experience. I truly loved coming here, but after this, it won't be my salon anymore. If you come here for hair services, I strongly recommend choosing a stylist whose nails allow them to work safely, hygienically, and comfortably--preferably ones that can fit inside gloves.

From the moment I walked into The Barber Lounge (TBL), I could tell it was a place that takes pride…read morein what they do. The shop is clean, welcoming, and has a relaxed atmosphere that makes you feel comfortable right away. My barber took the time to listen to what I wanted, offered great suggestions, and paid attention to the small details instead of rushing through the appointment. The haircut turned out exactly how I hoped, and the beard cleanup tied everything together. If you're looking for a shop where people genuinely care about their work and the customer experience, The Barber Lounge is absolutely worth checking out. I'll definitely be coming back.

Elijaz was my barber and he took his time which is very unique and hard to find. He spent an hour…read moreand 10 on a 45 min cut. Trimmed my beard and didn't charge me extra. This is the quality of haircut and customer service you search for. Don't go elsewhere just go here. Locally owned. Locals employed and supports kids with haircuts. (I'm just some random kid from Seattle that walked in)

My mom got her hair cut here and she LOVED it. The hairdresser Jesse is SO sweet and did exactly…read morewhat my mom wanted. I'm here now getting an all over black but coming again next week for a trim (I have very thick long hair) I'm writing this review because I asked jesse if it was possible to do my hair at like a super speedy pace since I was sort of running late for work (my own fault I know) Anyways she said yes and I'm here now just so grateful for her awesome service. I just moved to Fife so I'm so happy I found a new official Hair Salon to come to that gives me exactly what I need! ***She does awesome for men as well!!!*** *men and women services *balayage/ombré *AFFORDABLE (some places these days are just too expensive) *Hairdresser is so kind and fun to talk to :)

Great style and best service for customers. Price is very reasonable. The hairdresser is passionate…read moreand skilled as well as philanthropic!!! Once coming, never ending satisfaction. Highly recommended!!! Top rated in Fife!

I had the best time ever at this hair salon! As I headed into the new year, I wanted to make a…read morechange to my hair, and after a friend recommended this salon, I booked with Brianna Tolle! She was amazing!!! She made me feel at ease as I made a big change to my hair, explaining every step and answering my questions along the way! I absolutely recommend her, as I will definitely book with her again in the future! We had the best conversations, and she gave me my dream hair! The salon was so fun overall. It seemed like they had a lot of cool stuff going on. This time, as I entered, I saw they had an event for permanent jewelry, and I'm still upset I didn't get one! But the place was nice, bright, and clean. They also offered complimentary drinks like dirty sodas, which I gladly accepted! I also learned they had a bunch of other services besides just hair care! Also, the pricing was honestly the best I've seen in the area for good-quality service and a colorist who knew what they were doing! I felt so pampered and taken care of here; I could tell many of the other customers around me were repeat clients, which is always a great sign! If you're looking for blonding, absolutely book with Brianna Tolle. I know I will again in the future!

Friendly service and very welcoming. Also Ally is a great hairstylist! Always enjoy coming back.read more

Ibia is so good at what she does ! She went to hair school with my cousin and I have been going to…read moreher ever since ! I can't switch up. I've gotten so many different balayage/ color / haircuts and treatments she can do anything . She's very easy to vibe with I definitely recommend!

Everything about this place is amazing! Love the staff!…read more Definitely recommend all services!

First time getting my hair cut at this salon with Naam. I am very pleased with the results and very…read moregrateful she squeezed me in on such short notice. Thank you Naam - I am very happy with how wonderful you made my hair look!

I've been getting my hair done here for years now and I love it. My hairstylist is Naam and I love…read moreher. She's super sweet and knows how exactly what I want. She also knows how Asian hair works which makes me relieved because our hair does react differently than others and I'm always afraid that someone will completely fry my hair which is what I've been trying to avoid. I highly recommend coming here to get your hair done!

I went to Jessie Gatlin for a much desperately needed curly haircut and she is truly the answer to…read moreall of my hair prayers, maybe even my hair fairy godmother (except her hair magic does not expire at midnight!). I spent a year getting maintenance trims while growing out an undercut, so I was overwhelmed with ideas for how I wanted to revive my hair once it grew out to an acceptable length. I figured I'd give some broad ideas I had and defer to her judgment once we met and bless her, she totally understood what I was going for within mere sentences! I've never felt such immediate trust and comfortability in a stylist. It's insane how much you dont realize your hair impacts your self esteem when it's been in a state for some time. I could feel my personality getting bigger (or rather, coming back) as she cut off all this length and I watched her transform my hair. My cup truly runneth over with joy once it was complete! I felt like a whole new woman and I could not stop checking myself out. Hell, I'm still checking myself out! I truly did not and still don't know how to act since. I've been riding this high all week, and honestly I may never come down from it! Not just a sign of a fantastic haircut, but of an even more fantastic stylist. She's incredibly kind and you can tell she's passionate about her craft and her clients. I cannot recommend her enough! And I'll never stop!! Thank you so much, Jessie!

Have been going to Sydney and this salon for over 6 years. Best hair salon in Tacoma. Super cute…read morevibe and great products. All the stylists are amazing! Highly recommend!

I got my hair down and it look so pretty Fatima is the best hair dresser I really recommend Fatimaread more

I went there an hour before they said they closed and it was already closed for the night.... it's…read morefrustrating when I really need something and there's not many places in this area EXSPECIALLY when it's advertised online that they close at a certain time

It's been several years since I have posted a review. I continue to go to Root'd Hair Studio. The…read moreentire team is friendly and professional. I look forward to my appointments and Jessica never lets me down. Today she helped me decide to take some inches off... absolutely love it!

I am extremely disappointed with how this situation was handled…read more On July 30, the salon canceled my appointment to have my hair corrected after I explained that I was unhappy with the results. At that time, I clearly stated that I did not want to reschedule and asked that all future appointments be canceled. Despite this, I received an appointment reminder on Thursday, 9/17, at noon. Because it was an emergency, I immediately replied, "Cancel." I then followed up with a phone call at approximately 5:41 p.m. that same day and explained again that I had already canceled all future appointments in July. An employee confirmed that the appointment would be canceled and assured me that I would not be charged. Nevertheless, I received a $135 charge by email. When I contacted the salon, I received a call from the owner, Jessica, who claimed that she was present during my last appointment and that I had been happy with my hair and said it looked great. She was not there during my appointment, and I was not happy with the results. In fact, I had been dissatisfied with my previous two appointments, which is why I canceled the correction appointment and decided not to return. It is very concerning to be charged after canceling all future appointments in July and being specifically assured that I would not be charged. It is equally frustrating to have the owner make claims about an appointment she did not attend. I have requested a full refund of the $135 charge.

Professional quality hair salon! Been going there for over 10 years. Laid back friendly stylists.read more

Jolene is a seasoned, extremely experienced stylist. She was new to me, and of course, I always…read morefeel nervous when I see a new Hair Stylist. She reassured me and was very communicative with what my needs were. My hair turned out beautiful. I feel like I found a diamond in the rough. I'm super happy with my results.