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    Super Handyman

    5.0 (1 review)
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    Remodeling

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    13 years ago

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    Clarksville Construction Services

    Clarksville Construction Services

    (7 reviews)

    I typically do not submit reviews online for anything. However, I must report my extreme…read moredisappointment with a recommended contractor from the 2025 Best Pick Report for Howard County Maryland. The company at issue is Clarksville Construction Services, Inc., 7380 Coca Cola Dr, Hanover, Maryland. It is listed under Handyman Services. The company business model is oriented toward profit while conveying a perception of quality. They claim that estimates are free and that a minimum of $500 per job is required. In reality, a salesman does a site visit to gather details and a proposal is provided. An open-ended contract is developed where the initial visit is done at substantial cost ($800 in my case) and change orders are then generated to do the real work required (at substantial additional cost). The salesman did not demonstrate any real knowledge of the construction industry and even used incorrect terminology. A two man crew was on site for 1 hour 15 minutes (at $800, that equates to a labor rate of $320 per hour). They needed a re-explanation of the issue and they did minimal, poor quality work and left the site with the intent to issue a change order for additional work. I have done many home improvement and construction projects and am knowledgable. The primary issue is a gap on outside exterior corners of the chimney which extends 16 feet above the roof and requires caulking. The proposed work included inspection of the chimney, chimney cap and caulking of flashing. A minor visual inspection of the chimney was conducted. The chimney cap was NOT inspected. Caulk was applied very poorly (see photo) on flashing at the base of the chimney only and NOT in the vertical gaps or at the cap where needed. The crew arrived with completely inadequate gallon jugs of water to perform a leak test. I convinced them to use my garden hose. No leak was detected. Instead of fixing the problem I requested, they did minimal peripheral work and tried to sell me a new roof which is not the issue and is not yet needed. I contacted the company in a non-threatening manner and requested a discount. They refused to offer even a minimal discount. The $800 cost is above the advertised $500 minimum cost and is substantial. However, I am not interested in engaging in arbitration and additional legal fees. I also have a neighbor who has had a similar experience.

    Clarksville Construction is the WORST contractor I have ever worked with. From day one, the project…read morewas a complete mess. The quality of the work was terrible, filled with mistake after mistake. The job involved installing a new door and replacing wood with PVC panels around the bay windows and the chimney box -- a relatively simple project, one would think. However, it was anything but simple for Clarksville Construction. Find a better contractor and save yourself all these problems. If you know of any, please add them in the comments. Here is a list of some of the problems encountered. 1. On the first day, the crew did not bring a generator, which caused the circuit breaker to trip repeatedly. 2. On the second day, a drill was left on top of the chimney, which was very dangerous. My neighbors noticed it. They also commented that the crew's performance led them to decide not to use Clarksville Construction for their future projects. 3.I observed that a section of cracked 2x10 wood was used, despite my instructions to the crew not to use such materials. 4. Poorly hung plastic around the door allowed a significant amount of dust to enter the house. 5. Communication with the crew was very difficult. I can't imagine how anyone who doesn't speak any Spanish would manage. 6. The new door did not fit, necessitating the cutting of a section of the wall. 7. They failed to order a screen door and realized this 4 days into the job. 8. The crew worked on the door until almost 7 PM one evening, at which point I had to send them home. 9. There were dark marks on the entire chimney siding. 10. Scratches were noticed on the floor in the entryway. 11. There were marks on the interior wall next to the door. 12. A stain was found on the rug. 13. There was a 1.5-inch gap at the bottom of the chimney box. 14. The wrong screen door was ordered, delaying delivery by 2 more weeks. 15. Insulation was not properly installed under the window boxes, resulting in my furnace running continuously. The crew returned on February 6th, 2026, to address these issues. 16. OVER four and a half months have passed since this project was to be completed. Unbelievably poor and completely unacceptable! Zero stars.

    Horizon Home Remodeling - Full Home Renovation

    Horizon Home Remodeling

    (2 reviews)

    IT was fast and furious- they came in like gangbusters. I…read moreliked their style of communication, which is extremely important with so many details. They went above and beyond to make my place amazing.

    When I was looking for a company to do some much needed work to the exterior of my house, I knew I…read morewanted it to be a local one but beyond that, I had no idea what other sort of credentials I should pay attention to. But then I spoke to Valerie and she is just so warm and friendly that I immediately got the best vibes. Wes and his partner then came out to do a free consultation to evaluate a few projects I needed done and were nice enough to give me different quotes for each. As someone who has to do proposals for their job, I can appreciate how tedious this step is and so I really appreciate that small gesture! The quotes were fair and reasonable and as soon as I signed off, the work was scheduled instantly. One thing that really stuck out to me, aside from the frequent updates from my girl, Valerie was when Wes called me to ask about HOA regulations for the railing I had replaced, as he noticed that all of the houses in my neighborhood (because he drove around to look on his own accord!) hafnd a different railing that I ordered. He wanted to bring it to my attention so I did not end up paying a ton of money for work that my HOA could potentially make me redo. I just think that is a the kind of service that builds trust. The work they did was fantastic. Any concern I had was quickly addressed and taken care of. I honestly could not have asked for anything more and they will definitely be my very first call for any and all future home projects!

    Rule4 Building Group - Beautify Hardwood Floors

    Rule4 Building Group

    (3 reviews)

    So after looking at the impressive web-site I decided to give them a call. Ater a short discussion…read morewas told that they don't do any crown molding /base board or doors, and only do paint and walls. shame , not really a "Total remodeling company" this is from their website: The Rule4 Lite Carpentry Team can handle the following services and upgrades to your home: *Crown Molding Installation *Wood Rot Repair & Replacement *Window & Door Replacement *Remodeling Projects (Bookcases, Cabinets, Walls, etc) *Tile & Flooring Work The same Rule4 work ethic can be applied to all these projects - It's not Done 'til it's Done - guaranteed. -- well you have to take a job first and then be done with it! sorry, either poor advertising or poor receptionist!!

    We found Rule 4 in the Super Pages and walked into the location "cold" - no appointment and had no…read moreidea what we were walking into - we just intended to collect information. We were immediately ushered into a conference room where gentlemen from the building arm and the architectural arm sat down with us to find out what we needed. After a thorough discussion, they told us Don Moran was the "small jobs" (our jobs didn't seem small to us, but in the larger scheme of things, we understood why it did to them) supervisor and would be in touch. We were impressed with their time but didn't really believe we'd hear anything. Within a couple of hours, Don called, and our lives changed irrevocably and for the better. He arrived when he said he would, listened carefully and looked at our major renovations through the eyes of an expert and found things we hadn't noticed. He measured, estimated and within a week, we had accepted the estimates and had a contract and a schedule that met OUR needs and OUR timeframe. Once the work began, it was done with what we've come to know as Rule 4's typical behavior - on-time, on budget and on schedule with excellent results. Phase I took 6 days and Phase II took 4 days. We got 2 weeks in between to unpack the downstairs and pack up the upstairs - our request. In ten working days, we had our roof and siding repaired, deck and deck furniture stained, the outside power-washed, every wall painted, every ceiling re-blown, every floor recovered, new kitchen countertops installed including a new sink and disposal, new plumbing for all three toilets, two tub/showers re-grouted and re-sealed, all windows cleaned of dirt and mold, windows re-caulked and painted on the outside and inside, all outdoor trim and the front door painted, the porch pole replaced, new coach lights by door and garage, and innumerable small repairs made (leaky faucets leak no more, a light over the soaking tub that has been off for years is back on, a new sill for a window that leaked and leaks no more, new door stops, new front door hardware and the door fits again, a new lighted doorbell, etc.). We told Don our budget and he made everything fit. He provided sound advice on our selections for paint and flooring, always making sure we were happy with the choices. His integrity, honesty, sense of humor and knowledge of all aspects of the work were invaluable. We knew nothing and had to place total trust in him. We were not disappointed. The workers were friendly, considerate, helped with jobs beyond their scope (helped us move some furniture upstairs to downstairs that we couldn't move ourselves) and were absolutely skilled and trustworthy. And in every place I look, I see extras that Don noticed and provided - the sink 2 inches deeper than the one it replaced, the doorstops purchased to match the new front door hardware - on and on. His eye for detail and his commitment to our satisfaction exceeded all expectations. I have an insufficient vocabulary to adequately describe our experience or Rule 4's (Don's) performance - stellar, outstanding, painless, thorough, economical.... It barely begins to describe the experience. I was terrified to start down this road and now, barely 3 months after starting to think about it, I'm sitting in what amounts to a completely new home, no longer worrying about leaks whenever it rains, admiring and enjoying my beautiful deck, and proud to have people come to my home after years of avoiding company. And it took Rule 4 only ten working days to accomplish it all - who are these people anyway??? My super heroes for sure! Thank you, Rule 4 - and many MANY kudos and thanks to Don Moran who, for us, IS Rule 4!!!

    Super Handyman - handyman - Updated May 2026

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