Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

Everything from start to finish. I get my inspections here & several times when I had tire issues…read morethey were happy to fill not 1 but made sure all where up to their psi!

Quick, efficient, reasonably priced. I will go back here when in Asheville. Recommended, thanks.read more

Had tire pressure issue- great fast service nice people. Fantastic experience. Exactly what you…read morewant.

We were in a jam, far away from home, with a tire with a slow leak. The staff at Jan Davis could…read morenot have been more helpful! We had a very unique tire on a company vehicle. They gave up options that would get us home safely. They were ALL so nice to deal with. It is so refreshing to see such great customer service! We really appreciated the help and the recommendations!

Came here for NC car inspection…read more Quick service, friendly enough. Waiting area didn't feel dirty. Would recommend.

Slowest oil change I've ever seen. I waited 30 minutes watching these guys stand around doing jack…read more Never comming here again.

Stopped in for my annual inspection plus an oil change. Chance and his guys let me know the oil…read moredoesn't need to be changed yet and they replaced a blown taillight bulb for the inspection. I stop by this shop every year for my inspection and they have always been friendly and competent.

I had a terrible morning trying to get an oil change at Mr. Tire (see review) and Walmart. The…read morefirst place tried to gaslight me and then kicked me out. Then I waited 10 minutes at Walmart for someone to come to the counter. Turned out he was in the service bay looking at me the whole time. I called Jiffy and the young guy was so pleasant and thorough. I had a couple of little issues that I was asking about. When I arrived he greeted me and immediately started suggesting what I needed. The whole crew was quick, friendly, and attentive. Thank you Joshua, Damion, and Brittany. You restored my beautiful day to something peaceful. Kip Powell

VonChae and the whole team went above and beyond ! People…read morelike him and his friends - caring and professional- now days are hard to come by. I only can wish that the rest of us would measure up to their efforts. Thank you so much! I'm your loyal customer. Tatiana.

The guys that work here are informative and helpful .Service performed fast at a fair price.read more

I would say that when I came in I was welcomed right away. Fernando went above and beyond with…read moreworking this out with Lyft. He spent a lot of time chatting on the phone with the their insurance company. Along with making sure to let me know what was needed. I also witnessed him with all of the other commuters as well, and he was so warm welcoming and friendly to all of the customers!! All the work done on the vehicle was smooth and easy. The vehicle is driving smoothly. They performed all of the maintenance that was needed on top of receiving a free oil change for one small mistake that they made. I would definitely come back to this location and would love to have Fernando welcome me in with his big warm smile!!

After speaking with the representatives at firestone and with them having full knowledge of the…read morevehicle size and type we ordered six tires for our full-size F350 Dooley. Having to wait until the next day for delivery, we arrived and then was told they can't lift the truck. This was concerning considering they had all the details of our vehicle make model and size. I contacted the store to get clarification on why this took place and the representative Bre decided to be sarcastic. Then immediately placing me on hold. A few minutes later, the store manager got on and only made excuses for her employees. I would go to another auto repair tire shop because obviously Firestone does not know what they're doing or how to be respectful to customers when you're wrong. This Only wasted my time and money to make continuous trips over to Firestone when they could've told me this on the first phone call.

Most honest mechanic I ever met. Very compassionate. He goes above and beyond to help get your car…read moreback on the road as quickly as possible. The only place I will ever take my car. I am a single mother of children with autism. He understood my circumstances and did everything he could to make me feel at ease when bringing my children into his shop. I tell everyone about this business and those that have gone, on my recommendation, still go back there.

Just moved here from Charlotte a couple of months ago and had car issues. Finding a reliable…read moremechanic anywhere you go is tough. It's like looking for a new doctor or barber. I looked online for shops in the area and saw the quality reviews Cornerstone had and decided to give them a call in a pinch. They were able to take care of me in a tight situation I was in that day for a very reasonable price. Owner is a great guy and I've used them twice so far. They will be my permanent mechanic as long as I live in this area.

I use this particular store for everything I need done. I have oil changes in my Tahoe, Silverado…read moreand Toyota. I get my vehicle inspections done here and had the transmission fluid changed in my Tahoe also. I like the work structure and open communication between the workers topside and in the pit.The workers are always friendly and professional. I'm sure the other locations are equal but when I start trusting a place and its crew I don't vary. There are other establishments that may be a bit cheaper but there is usually a reason for that. Recently there are new stores closer to me but i have no reason to switch. I am the same way with car part stores.

Friendly, helpful and professional. Getting auto maintenance done on a road trip can be daunting…read morefor a solo female but this place made it so easy and the price was excellent!