The owner is absolutely rude and terrible. As an owner of a logistics company I tried to set up a…read moremeeting for him to repair some of my damaged vans. His first question was if I had the money to pay him and how do I pay? I responded when I receive an invoice I pay it. He went on further to state he doesn't work during the holidays. I scheduled a meeting with him in person to look at a van so he could provide a quote. My operations manager and I showed up with the van. He did not speak but immediately started noting the damage and stating that he was probably out of our league. He made unnecessary assumptions about what I could afford as a company that has a fleet of 40 vans. I can absolutely afford to repair a van. He asked why the company that regularly does my body work could not do it. I said that I was looking for an additional company as I am looking to repair 7 vans within 3 weeks and that is a lot of work. I was looking for an additional company to assist with the body repair work I have for vans but this definitely will not be the company that does work for my vans. All of the reviews mentioned his personality and pricing which is why I was interested in doing business but that was not at all my experience. He was rude from the initial phone call to meeting in person for an in person estimate.

I damaged my front bumper extensively, and had to pay for all repairs out of my own pocket. Ken…read moretook a look, ordered the necessary parts, and fixed the car perfectly and on schedule at a VERY reasonable - no, let me say LOW - price. I could not be happier. Unrelated to his work, but body related, two months later I had an issue with some sensors that I wanted the dealer to look into. The dealer quotes were several hundred dollars. Because the dealer couldn't give me an appointment for two more months, I went back to Ken to get his opinion: nothing to lose, right? He promptly clambered under the vehicle with a fistful of tools and fixed the problem in ten minutes at no charge. Given my two encounters, you can be sure I would give him seven stars if that were possible. Many thanks J & K !

I promised I'd give this place a review, and now that it has been two weeks since the folks at…read moreProfessional Auto helped me out AND given that my car's A/C still works, here it is! I visited Professional Automotive partly because it was located close to where I work and partly because Furrin advised that their shop doesn't work on Nissans as frequently as their other location (PAC on Gaines Street). The service writer at PAC was friendly enough, he gave me a reasonable quote over the phone to have my A/C recharged (assuming that was the problem). I dropped it off, walked to work, and after not receiving any phone call as to the status, I gave them a call to inquire how it was all going. The gentleman said all was good and that he was just about to call me to come on by and get it. He was fine with me coming to get it later (at the end of my work day). The total bill was a bit higher than we had discussed on the phone (from $90 to $115) but he explained that my A/C was completely dry and they went through more supplies than anticipated. No problem, I was just happy to have cold air again. Upon entering the vehicle, I turned the A/C up to full blast and waited five minutes...and the entire five minutes I was being blown by HOT air. Ugh. I went back in, the service writer came out, verified that sure enough, whatever was causing the air to turn cold had either leaked out or..well I couldn't say for sure what had happened. He apologized profusely and asked me to bring it back the next day since the tech was already gone for the day. Not exactly a convenient option but I didn't have much choice, especially because I'd already paid them all of the money for the original service. He assured me that they would take care of it for no additional cost. I thought, well that sounds great, but if it means a new compressor, I hope that he stays true to his word! LOL The next day, the gentleman stayed true to his word. They accepted the keys and I trudged back to work (praying that my compressor wasn't busted). As it turned out, no compressor problem; just a leak in one of the hoses. They took care of the leak, recharged the A/C and voila! The Z has cold air to this day. I do think that they operated based off of my word when diagnosing the vehicle and that was ultimately the mistake that caused the loss of supplies and required my return trip the next day. Barring that forgivable oversight, I definitely trust these guys with my orangey and would bring it back for service in the future.

Highly recommend this place! They got me in same day, service took less than 20 minutes, and cost…read moreless than $50. It was a simple fix but they got it done fast and with a smile. Thank you!!

HIT THIS GUY UP!!! He came out and showed up! He put a tent over my car, brought his own water…read moretank, and did his thing. I couldn't have been more grateful for the work, especially since the floors of my car had flooded with heater liquid.

I had an appointment Monday,October 30,2023 at 6pm with Ford detailing and he never showed up,…read morecalled or texted that he wasn't coming. He was recommended by someone that used his services before.I was extremely disappointed do to the fact I had to rearrange my work schedule to get my car detailed. BAD CUSTOMER SERVICE!!!

Mr.Kay in the service department was so helpful! After being rudely sent away without help at…read moreanother dealership close by, we came here. Mr. Kay and his team were quick to help, so nice to talk to and they explained everything they were doing. They got our truck fixed up quickly and we are so thankful. We would rate them 1000/1000 if we could! They saved the day!

The quality and service is always at its finest! I always take our cars here and have never had an…read moreissue.

Got ceramic tints done here on my brand new car. Unfortunately, I had to go back to the shop a…read morecouple of times for them to get my tint right. Tunneling, bubbles and there was a pretty big gap between the edge of my window and where the tint was placed. I showed it to the guy and he offered to retint the four windows, which I appreciated. However I had to take more time out of my week than expected to get a tint job that I was happy with. I also never got an apology about the inconvenience. And there is also still big sized bubbles on the edge of my window, but I don't have time to keep going to the shop for something that should've been done right the first time. I won't be recommending this place.

They sold us a cheap tire for about 500 dollars. And the regular amount is about 200 They also…read morecharged us double for the service. do not use this service! They charge insame amounts for things that shouldn't cost that much. Save your money and go somewhere else.

Chandler with C and J Roadside Service was extremely knowledgeable and helpful. He arrived, fixed…read moreour brake issue with our RV and got us back on the road in a timely manner! Dependable, honest and trustworthy! Thank You Chandler!

We had an incredible experience at Southern Tire Mart thanks to Logan McGrew! We were traveling…read morefrom Arkansas to Orlando when our vehicle started vibrating badly around 3 AM in Tupelo, MS. After stopping, we found a rear tire with cords showing and rubbing--definitely a stressful situation with family on board. Logan took amazing care of us from the start. He was professional, respectful, and went above and beyond by checking all of our tires and making sure the entire van was safe for the rest of our trip. He quickly helped us get a comparable tire ordered, mounted, and balanced at a very fair price. What stood out most was his genuine concern for our safety and his willingness to help ease our worries. Because of Logan, we were able to get back on the road with confidence. He is truly an asset to this business. Highly recommend this location if you need honest, reliable service!

I hit something on the interstate and one of my tires was shredded - the spare was dry-rotted and…read morewould not have made it far on the spare. I called Southern Tire Mart right at closing time (once the spare was on they were the closest shop that answered the phone) and they stayed open 20 more minutes for me to get there so they could change out the dry-rotted spare. Jesus rocked - he didn't have to keep the place open just for me, but he did. The technicians immediately went to work on my truck and I ended up buying two tires for the front. I will be back to replace the remaining two in the rear and get an alignment in a couple of weeks. The pricing was great, the service was fast, friendly, and excellent. I will definitely bring my vehicles there from now on. Many, many thanks to this place - they got me back home quickly and save me from expensive after-hours rates for the tire change.

I bought a Tesla with dark tinted windows. I went to Johnny who removed the tint quickly and…read morecarefully on the front side windows so I could see out at night. He's very capable and personable. His prices are very fair. I recommend him to you.

If you are looking for quality this is who you want. Very professional and knowledge of his craft…read more Very pleased.