Without getting into the details, I should just say that when we went (three appointments), the spa…read morewas having a staffing issue. That forced several unexpected changes. The treatments were good. The facilities were small and dated, especially for a property of the Peabody's caliber. But four stars because the spa manager was proactive about making things right. Didn't have to ask or complain. Totally professional.

This is only for those serious about self care! This is not a "cheap" service! But you get what you…read morepay for essentially. Everything was more than I expected! The experience, the service, the food, the vibe, the massage therapist, EVERYTHING was EVERYTHING! I believe in order to have a healthy life, we should be able to incorporate this kind of treatment into our lifestyle! Thank you Feathers for always taking care of me and my daughter. We always receive a royal experience!

I got the house facial and it was amazing! My skin is sensitive so I didn't want anything too…read moreexfoliating and harsh. I'll be back for sure!

I had my face, legs and bikini area done, I've never felt so confident…read more I definitely recommend buying the FUR OIL & pumice scrub, will make you feel like a millionaire!

I believe Germantown Day Spa has somewhat recently changed ownership. Either way, I was surprised…read moreby the reviews here as they don't match my experiences and, while I am not from here, (discerning) people I know who are born and raised in the area love this spa. Larry does fabulous pedicures and foot massages. I don't care for gel and my regular manicures last as long as gel ones I have had in other places. He makes me a latte and I feel cared for and relaxed! I was surprised to see people mention turnover as Larry told me he had been there for many years. My dad and I have a tradition of getting pedicures in nice places together. While he is in town for Christmas this is where I will be treating him. He plays golf in Europe a lot (walking-no carts) and is always ready to have his blisters soothed after 36 holes a day. I am looking for a new hair stylist and will probably try GDS for that as I have had such a good experience with Larry and the staff there.

For the price of the massage, the spa should have more amenities. There is a quite room, but no…read morerobes, dressing areas, or showers available for the spa. Just sit here and wait. Secondly, at this price point, I was surprised at how casual the massage therapists dressed. I might return for the massage, but I won't be returning for the spa experience.

First time going to a tanning salon and has been a great experience. the owner is so nice! I love itread more

I went yesterday for a birthday massage and enjoyed myself. The staff was friendly and made me feel…read morespecial. The atmosphere was nice and relaxing. My masseuse was amazing. She pass attention to spot I mentioned beforehand and truly helped me relax. I do think she was texting while massaging of my feet which I why I only gave 4 stars, but overall good experience.

Had an appointment for 2 massages on a Wednesday- my husband's 50th birthday. We both took off…read morework!! Only to arrive and discover there's construction going on next door right next to the massage rooms. I told the masseuses this is unacceptable and I wish someone had told us upfront. They replied, we wish they would tell you too and asked if we could reschedule for the weekend when there isn't construction going on. Thank you Goulds for ruining my husband's birthday!! This is absolutely unacceptable customer service!!

Went here with a friend for a "treat yo self" spa day. We ended up going all out and getting the…read moreRetreat package and it was worth it! Upon entering the building, it was clean and we were welcomed with a bottle of champagne and donuts by JT. It made us feel like a million bucks. JT was so friendly! A 90 minute massage was fantastic and included a good scalp massage. My only problem was I put on the fill out sheet to focus on my lower back and that was definitely not the focus. Other than that, the pressure was fantastic and I felt WONDERFUL leaving the room. Between the massage and the facial, my friend and I were able to chat and enjoy another glass of champagne while they prepped the rooms. The facial was good by Nas. It was my first, so I don't have much comparison, but she walked me through it. My skin feels fantastic. It is not a cheap spa day, but both my friend and I felt like we were the most important people in the world and only we mattered. I will definitely recommend this place to others

Honestly, the spa Midtown is amazing. I don't have any notes. All I can say is amazing things I was…read moreso relaxed. I felt everything was so professional and the prices are amazing and they all go out of their way to make sure that you are taken care of.

Very friendly service, reasonable prices and all around super fun vibes. The quality of the nails…read moreis unmatched !

I came here with my niece on Tuesday around 11am. I wanted to get her nails painted for her…read morebirthday. We came in, were asked what service we wanted and to sign in. We were then promptly directed to a chair to be serviced. The whole process only took about 20 minutes tops since she was only getting her nails polished. They did a wonderful job and we were in and out. Overall, it was a good experience and my niece loved her nails.

I have thoroughly enjoyed both experiences at Primp & Prime. My first encounter was when I received…read morea manicure and pedicure from Tierra. I had the BEST mani-pedi I have EVER had!!! Nails looked perfect. My second experience was with stylist Jasmine. I have never received such a thorough scalp massage. Those fingers are magic! This salon is upscale and has all everything you need to enhance your beauty to the next level. Now be advised that the salon has rules, however this is only to ensure everyone is comfortable and enjoying the services rendered without being disturbed.

Upon arrival the receptionist handed me a small piece of paper with the dues and don'ts and what…read moreone would be charged if they were late or a no-show. 20 minutes after my appointment was to begin I was still waiting for services. Wasn't really impressed by the service nor the receptionist. Definitely would not go back