I have been using Country Club Cleaners for about 4 years. They are attentive and very…read moreprofessional in cleaning my garments. I'm now grateful to Christian for providing excellent pickup and delivery service. I'm thrilled with the services and quality care they provide. Sincerely, Carolyn Zalta

Came her to alter my daughter's dress. They have Friendly service and they were on time!read more

Very professional and friendly. Had a dress altered finished nicely. Convenient location.read more

This was my very first time going to this cleaner. I definitely take responsibility for my part in…read morethis, but let me tell you the issues I encountered when dropping my items off.. I dropped off 25 dinner napkins to be dry cleaned and pressed on Monday, March 17. I told the woman who is working behind the counter that I didn't need these in a rush, so she gave me a ticket and said you can come by next Monday to pick these up. It honestly didn't cross my mind to inquire how much it would cost to get 25 dinner, napkins, pressed and laundered ... I've used many other dry cleaners in the past and thought the cost would be reasonable. Yesterday, on Monday March 25th, the day my dry cleaning ticket said to come and pick up, I walked in and the woman behind the counter said my stuff wasn't supposed to be done until Wednesday. Had I had my dry cleaning ticket on me, I would've showed it to her and said we discussed it being done on Monday. I said, OK I'll be back on Wednesday to pick these up and oh by the way, how much will this cost? She tells me it's gonna be $250.00 to have these dinner napkins cleaned and pressed. Had there not been anyone in the store behind me, I would have had a more serious conversation about why I felt that Price was unreasonable and why was I not given an advance notice of the cost? In all fairness, I could have asked the first time I was there or done more research into this ... however, I believe that we sometimes don't ask these questions because we are familiar with experience and accustomed to a standard price. Out of the 25 napkins that I brought over, only four of them had stains. All of the napkins were from the local Angelview thrift store which I purchased for less than $20 for all of them. Needless to say, I will not be returning to the store to pick up my napkins for $250 total . So, in retrospect , absolutely ask for a price before leaving your garments at this location and hold them to the date they promised, especially when it is a week away from the date you dropped off. The fact that this woman behind the counter are printed me a ticket that said pick up on Monday the 24th and when the 24th came, she completely gaslight me and looked at me as if I were stupid to tell me to come back on Wednesday, I was sort of beside myself that I was being lied to so matter of factly. There are so many dry cleaners in the area, so don't feel as if you absolutely have to go to this place . In fact, because of this experience, I will go out of my way to recommend any other place besides this.

No complaints as I brought in some older drapes that I had custom made that needed cleaning and…read morethey look like new! I am so impressed with how perfect they look but that they were right on time and reasonably priced for floor length curtains. I haven't used the alterations but I will post when I do.

Decent prices and rushed order. Very nice job and people…read more Had an event in the desert and they rushed the job for Me.

Picked up a women's cotton blouse. Since they charge the same for press only or laundry I went with…read moredry cleaning. Much to my surprise I was charged 9.50 to dry clean one shirt. Had to wait a week till it was ready. They have a sign on the window that they close at 3pm due to being understaffed. The place is empty with very few items hanging ready for pick up. Based on what they charge, you can see why. I made the mistake of not questioning charges when I dropped off. Lessons learned! Sign on the door notes they close at 3 pm daily due to being understaffed. The place is empty with very few items hanging ready for pick up. Based on what they charge, you can see why. I made the mistake of not questioning charges when I dropped off. Lessons learned! I have used this Drycleaners for years, think it's time to buy an iron at this point. Won't be returning.

Absolutely horrible experience which could've ruined my wedding day. Dropped off my wedding dress…read morethe week of my wedding to get steamed. Went to pick it up and it was dirty! They offered to take it back to "try" to clean it but I didn't trust them to do so. I asked for a refund and their employee recommended I come back to ask for a refund when the owner would return the same evening. I took my dress from them and came back to speak to the owner where I was then YELLED AT and harassed. I was in their store crying, pleading, trying to show them photos but they wouldn't have it. The woman put me on the phone with a male who I can only assume was the other owner who called me a liar multiple times and said that I was trying to scam them! Absolutely HORRIBLE. You should never treat someone like that, EVER. Then on my wedding day, noticed that my connecting bustle attachments were missing.

The staff does not have air conditioning!! It was at least 115 inside where they were working. My…read morecar said 108, and when I went inside to pick up my laundry I almost fainted from the heat and humidity!! I asked if they had AC, and the sweet woman said no. This should be a violation of labor laws!! Someone please help the staff!!

We recently brought in several dresses and a pair of pants to be hemmed. When we went to pick the…read morepieces up, several dresses were done so poorly, terrible seams, uneven seams that we sent them back. A week later they were still poorly done. We're not sure one of the dresses was even retouched. The pair of pants were also done incorrectly. The owner only offered a 20% discount, we weren't willing to try for a 3rd time. Now we have to find someone else to fix the problems. Take your alterations business somewhere else. I don't mind paying good money but this was a complete ripoff.

This is the worst dry cleaning business I have ever been to!! It took four days to get one shirt…read morecleaned. When I went to pick it up after waiting three days, the customer service rep was dressed in a red hooded sweatshirt and had a tattoo on each hand. And was eating some fast food. I asked him for a receipt and he gave me a receipt with no total amount on it. After requesting to have him write the total on the receipt, he became aggressive. I told him that I was never bringing another article of clothing to their dry cleaning business. I was told to quote "get the f*** out of there". I would not recommend taking your laundry to this business. They are embarrassment to the business community here in palm desert.

Came here for Coachella Thursday, had a white NFL Jersey with 2 year old mustard stains on it…read more I walked in, greeted by the man BALLY himself, told him I needed the stains gone and the jersey dry cleaned by Saturday. He had it ready by Friday morning at 11. His customer service was top tier and we shared a lot of laughs while he gave me a hard time for waiting until the last minute to get my jersey dry cleaned. Prices were very reasonable as well. Would recommend this dry cleaners to anyone. Very convenient location, central to all grocery stores and hotels. Bally saved my weekend! I hope you all have the same experience.

Dry Cleaning always comes out perfect! Consistently high quality. Staff is courteous and…read moreprofessional. Switched to Rancho Mirage Cleaners because my prior provider did not pre-treat spots or inspect its own work before putting (cleaned?) garments on hangers; clothes were returned with same spots/stains. Rancho Mirage Cleaners is THE PLACE TO GO!

If you want to wait for several weeks try this horrible cleaners with zero customer service. Don't…read morewaste your time or money on people who outsource everything, there are way better options who actually get your stuff done in a timely manner. 8 days or more to get one pair of pants? Give me a break. I called Bally's and they fit me in right away with next day return. Rancho Mirage Cleaners is a joke.

The owner, Jonathan, believes that quality services justify a snarky, arrogant and unpleasant…read moreattitude toward customers. Observe his energy -- it will tell you everything you need to know. Game Over.

I absolutely love this place! Amazing 5-star service and quality! And everyone is so nice and…read morefriendly! I would highly recommend! To respond to Micheal P's review- The owner, Jonathan, believes that quality services justify a snarky, arrogant and unpleasant attitude toward customers. Observe his energy -- it will tell you everything you need to know. Game Over Well Micheal, So what's crazy is that the owner Jonathan is actually really nice with his customers and employees. Especially with unhappy people who have nothing better to do then pick a bone with people. And for someone who is "arrogant" and "snarky", did you know that he donates and cleans FREE coats to homeless shelters during Christmas time. Yeah, how's that for an "unpleasant" owner? Also, I've seen in person how rude many customers have been to this SMALL BUSINESS owner, and I would never have the patience this guy has.