Drinks are always tasty, service was meh, it definitely depends on how their day is going but…read moredefinitely valid for customer service. Place was pretty packed with students and young adults on dates, it was cute!

Dear Coffee Haus Owner,…read more I'm disappointed with my recent experiences at your business, and it's especially unfortunate because I've been a customer since the days when your predecessor first started the business. I still remember seeing the old man at Costco carefully picking out the best kiwis. Those memories are part of what made Coffee Haus special to me, which is why it's disappointing to see some of these issues. I recently stopped by your South Elgin location, and I'd like to share a few concerns. First and foremost, as a business owner, I believe customers should receive the exact change they are owed. Please don't tell customers that there are no pennies and simply round the change down. If you are unable to provide exact change, the customer should not be the one losing money. At the very least, the amount should be rounded in the customer's favor. Better yet, make sure the register has the necessary change to give customers the correct amount. Second, when I place an order and am told that there is no tapioca, it's extremely frustrating. If a particular ingredient is essential to the products you advertise and serve, it seems reasonable to expect that you would have adequate inventory to meet customer demand. Finally, please address the condition of the bathroom. It was unpleasantly smelly and did not feel clean or presentable. I also noticed what appeared to be gang-related markings on the back of the bathroom door. The bathroom is part of the customer experience, and its condition can leave a lasting impression about the overall cleanliness and management of a restaurant. I'm sharing this because I have a history with Coffee Haus and genuinely want to see the business maintain the quality and reputation that made customers like me keep coming back. I hope you'll take these concerns seriously and make the necessary changes.

Hey Sugar... Oh that…read moredon't sound right coming from me. Anyhow, I recently needed a place to hangout as I had my car in the shop. I love local coffee joints so stroll by, took a look and gave it a go. Nice, little, quaint shop. Only a few seating spots, but that was fine with me since I got a spot. Of course yelp told me what to do. - Iced Shakerrado + mint - Good. Love me some mint in my coffee. - Chocolate Crossiant - I should be watching carbs, but I just had to... this was yum. Totally worth it.. mentally and emotionally. Physically I don't know. I am pretty sure I'll be coming here in the future since well, I still need regular oil changes and such... But until next time. Stay cute. Stay alive.

Quaint one-off neighborhood coffee shop and bakery. Good menu of specialty drinks, but I've only…read moregotten the latte's. Very good. Ditto for the bakery stuff like croissants and biscotti's. Fast service from the counter. Right on Chicago Street, street parking can be scarce but there's a garage across the street.

I've been here a few times to study. The atmosphere is great - upbeat but quiet. The service and…read morethe coffee are both great. I've had a Mayan Mocha (photo below), Cherry Cheesecake (Drink) and a regular drip coffee. All 3 were great - although the Cherry Cheesecake drink is a bit small for the price. Haven't tried the food yet, but the options sounds delish!

Best coffee in the world Lots of seating…read moreGreat price Service amazing and chill Food nearby too

Wow! Color me impressed, this place has Bobba, milk tea, ice cream, and of course, churros. Not…read morejust that, but they have a plethora of options to choose from and everything gets made fresh right in front of you while you wait. Decided to try the Sundae and and a Dulce Box (8 churros mixed and matched) both were exceptional, and having been my first time I didn't realize how absolutely massive these things were. 1 churro can easily be shared by 2 people, maybe even 3 of your not too much of a sweets person. The churros were prepared perfectly, crispy on the outside and silky smooth and warm on the inside. Yum. The staff was very pleasant, patients knowledgeable and eager to explain options. Overall, a very nice spot and a welcomed addition to the area. Will definitely be back.

Delicious! Each churro is fried up fresh, made to order. The basic chorizo is $2, but there are all…read moresorts of other options like churro fries, drizzle toppings, churro sticks, churros and ice cream. The churro itself is chewy but light, there cinnamon sugar offers a bit of a crunch and amazing sweetness. Easy snack after lunch or dinner. Check them out!

Online says open at 11am, so I went to this establishment at 12:20pm today (03/10/26) . The door…read morewas locked and the lights were off. The schedule on the door said that it should be open. This is the second time. I waited for 5 mins or so, a door dasher showed up and another customer showed up and waited. Then we all left. They could have at least left a note on the door saying closed today. Wasted gas and a portion of my lunch break.

Ok I quit, went back a couple more times, no tapioca. I don't recommend it. And the other pearls…read morethey offer hurt your stomach and don't go well with the bubble tea. No consistency at all.

Well let's just say that saying when you don't look for something it will come to you when needed…read morethe most! That's how this business is. I walked into the bank to do my work stuff and I was greeted with a flyer to try this business and I looked and it was the products I take every day anyway! I was so excited as I was just transferred to the store that I work at so I have not had a chance to look for a local nutrition shop but yeah like I said if found me and I couldn't be more happy! I love the atmosphere of this place. It's very clean and well maintained. They even have exercise and Zumba classes! Then there's the workers omg they all have positive vibes and are just so welcoming and sweet! I've been to quite a few Herbalife nutrition shops across couple states and this one is definitely in my top 3. They have a large supply of products on display and that menu looks naughty but indeed very healthy as the best products are used but there's parfaits, desert tacos, crepes (I tried on my first visit and they were scrumptious!), and waffles. Stop by and give them a try, you won't leave tired or disappointed that's for sure

Finally got a chance to try their crepes. Absolutely delicious! Love clean eating options close to…read morehome and supporting this small business. Welcoming and inviting location.

The place is in an odd spot. You have to go through a door, past an elevator and that was a bit…read moreconfusing but not really the owner's fault cause that's just where it's located. When I walked in it was clean and lit nicely. Plenty of variety with the items. The mint lemonade I ordered was really good. I had never had something like that before and thoroughly enjoyed! For drinks, a choice between regular and large. Pictured is the large, and to be honest it's not exactly that big but I think my expectations are hindered by fast food places like Wendy's that sell a cup the size of a barrel labeling it a large. Plus, no ice added in so it's all drink. The drink total was $8.72, that is with a tip though. Of course tipping is always optional but I always feel nervous not to tip. Im not sure why I did because all he did was fill a cup with the drink that was in the mixer. But yknow lol not his fault. Solid place and friendly guy.

Very Strange I tried to sit to order but the whole place…read morewas empty and behind all the tables was this odd room divider where a man was lying on the floor taking a nap???? He didn't come to the counter so I never got to order I just got uncomfortable and left

I'm happy to hear, they are still baking the wonderful treats. Just not at a store front. Maybe…read morePalatine farmers market would be great!

I had the best experience with Sweet C's. She took on a custom cookie order with not a lot of…read morenotice and totally knocked it out of the park!! The cookies were a huge hit! Can't wait to order again

Yummy and the wait was not bad at all. The inside is dark but tasteful. There were about 4 people…read moreand I would say approximately 2 minutes per customer. Wanted to note that was on 5th of July.

Was excited to try this place but there was only one employee working. We waited a few minutes,…read morethen noticed over 10 people were waiting on their order and he was only working on making one. The drinks looked great but not half hour to an hour wait time. Also it's very dark and sad in there, you figured the decor would be livelier. Nope. Maybe the name should be Dark Cloud instead of Candy Cloud. :)

Inexpensive, quality donuts. Amazing service and cute shop! Everyone loved these donuts.read more

Unfortunately, my last few visits to the Elgin Country Donuts have been pretty disappointing,…read moreespecially compared with the consistently great experiences I've had at their Crystal Lake location. Freshness has been the biggest issue. On my most recent visit, my beloved apple fritter was so stale it was virtually inedible, and it's not the first time the donuts here have tasted like they'd been sitting around far too long. Fresh donuts should be the bare minimum at a donut shop. Service has been equally ho-hum; slow, indifferent, and not particularly welcoming. The atmosphere follows suit, with messy tables, sticky floors, and a dining area that has felt neglected on multiple visits. It's just not an inviting place to sit down with a coffee and donut. What makes it frustrating is knowing how good Country Donuts can be. The Crystal Lake location consistently delivers fresh donuts, good coffee, friendly service, and a welcoming atmosphere. Elgin lately has felt like the polar opposite. I'd love to see this location turn things around, but after several disappointing visits, I can't chalk it up to an off day anymore.