All the ladies are great with my two toddlers 1.5 and almost 3 years old. They play cartoons and…read moreare quick in and out and the hair cuts always look great.

Been going here for several years since it opened. Carrie A usually cuts my hair. She is always…read morefriendly and cuts my hair the way I want it. Make sure you call ahead for an appointment as there is most always a crowd.

Got a 3 minute haircut No shampoo…read moreNo nothing Charged me 100 bucks Did not even blink when she requested payment Wild stuff

I went to have partial highlights and a light trim. I got about 8-9 foils, less than I asked and…read morepaid for and the Jamie Davis decided that she would butcher my bangs. They are so short that they won't even lay down. It's absolutely the worst haircut I have ever received in 52 years. I had explained that I had trouble growing my hair so I didn't want much taken off and not to cut my bangs. Next thing I know she pulls my hair up and chopped them off. There was only maybe an inch left of them. I don't know any reputable hair stylists that would ever do anything like this. I am. Now stuck with pinning my banks back with Bobby pins as there is no other option at this point. I will never return to this salon! Even after emails and texts she has refused to respond. Very unprofessional and the worst hairdresser I have ever been to. With all the other salons around , take my advice and never go to her. You will be highly disappointed. It was just a nightmare.

I went to Kathy yesterday 9/20 to get my hair done. Looking for a new beautician is always scary…read more It has been some months so I was long past due. She killed it, I left there loving it. She took her time to make sure she knew exactly what colors I wanted. She made sure she only took as many inches as I asked to be cut off I highly recommend her, she is personable, takes her time, uses the best products and is willing to go the extra mile to make sure you get what you want. Kathy will be my stylist from here on out. If you are looking for a beautician Kathy is your girl. The business is professional, clean and friendly.

I have been going here for 2 years and at that time Kim was the owner and my stylist. She recently…read moresold the salon to another stylist Kathy and I was very unsure about going to a different person well I went last Wednesday 1/28/21 and big mistake!! She knew what products to use on me and how long to process my hair and the formula to use on my long hair.. however she left me under the dryer for an hour which should have been 15 minutes and she didn't even check on me the whole time under the dryer..needless to say I've lost 6 inches of hair and she kept blaming it on everything but the facts HER!! she did it and another client saw this as well and even vocalized her opinion because she was as shocked as myself* Kim is and was the BEST....and this woman's terrible I mean not even an apology as she brushed my hair and it just kept falling out which is a big deal especially to a woman. I'm totally DISGUSTED and I want to warn people b4 they put their hair in her hands she's not very personable and she obviously does not care and I'm devastated.. this place will go under with her in charge and with kim. Gone.

I went in to Elements today with about 12 different shades or tones of kinda blonde hair ( I am not…read moreexaggerating when I say 12 ). Jana was the unfortunate stylist that drew the short straw. NOT KIDDING So I told her what I would like and how I have done this to my hair. So she explained what she would need to do to help. I was on the schedule for only 2 hours, I was there 4 !!! Let me tell you I did not feel in the least bit rushed or an inconvenience. So now let me tell you that if you want to actually get what you want you MUST MUST MUST go to this salon. I will never step foot in another salon. Thank you Jana !!!

This is by far, the best salon I have used. I had the luxury of having my hair restored by Emily…read moretoday. She listens and she delivers by far, superior results. I have used Mitchell's in the past. They didn't come close to what I received today. If you want a superior cut and color, delivered by one of the nicest people going, book at Elements and ask for Emily! A true earth angel. I love her! You will too!

Candace at Rapunzel's is the BEST!…read more She gave me exactly the little refresh I was wanting today. Super accommodating, very reasonable, and genuinely one of the kindest stylists. You can tell she truly cares about her clients. Highly recommend her if you're looking for someone talented and easy to talk to. Thanks for the perfect little cut today, Candace! ‍

The owner, Candace, was very nice and accommodating to my schedule. I was a first time customer and…read moreshe got me in quickly for a much needed haircut. When I arrived, she welcomed me and told me that it would be a few minutes. It actually ended up being a half-hour, but she was very apologetic and gracious to me for waiting due to another stylist being out sick and her still styling everyone scheduled. Once I was in the chair, I instantly understood why there are so many great reviews. I showed her a few inspo pictures, she asked a few questions, and she was able to give me exactly what I wanted! I also learned they do kids cuts, so I look forward to bringing my daughter back soon.

I went there from a referral from a friend and wish i never did. I wanted a feathered bob and my…read morenatural color low lights. It seemed as tho she didnt know what she was doing since she kept asking someone elses opinion. I ended up with a head full off lop sided hair with red low lights and had way too much product and powder in my hair. I dont use product at all. I ended up going the next day to my regular salon ($5.99) and they FIXED the mistake I made by going to Regis Salon in Eastgate. WARNING,,,enter with caution!

Toni is the best! She always fits us in when we are ready for a cut. She goes above and beyond…read moreevery time. I've been many places and no one ever gets my cut right. Toni always does. I will never go to anyone else!

Sam is awesome!!! Cut and color are exactly what I wanted. Brow, lip and chin wax precise and…read morepainless. She was the only one working took great care of me while welcoming all customers and maning

This salon IS located in the Walmart (and I am saying this only because there are 2 listing for…read moreSMARTSTYLE in Covington KY area , I am not implying that Walmart has anything to do with this salon, other then lease space, at least not to my knowledge) . My first time in this salon. I was concerned when I saw only one person working, as I had only a few hrs before my Granddaughter had to be at Girl Scouts. He assured me....20 minutes at most. FIFTY minutes later, we were rushed to the room. From there it only got WORSE........ I have the worst haircut ever!! There are blunt choppy cuts, missing gaps and my "to my eyebrow please" bangs are halfway up my forehead. I kinda look like I have a BAD mullet!! At one point, when he cut my bangs, I had water dripping down my face off my chin and a hunk of hair on the side of my nose. He took several minutes, finally got a towel and dabbed some of the water off my face, leaving the hair on my face and my chin dripping. I was stunned when he asked "How's that" as he was walking away ....at this point I just wanted to cry or scream. He was done. I asked to use his blow dryer for my dripping bangs, and dabbed my still wet face. He said yes. I dried my hair. he asked me how it was...an I told him, mind you, I was trying to hold myself together....I told him of all the chops and gaps...he said he thought it looked fine. I wanted to cry!! What a mess! He asked my Granddaughter into the chair i had gotten up from and blew her hair out. Asked me if it was short enough on the sides. All I could think of was getting her the heck out of that salon! So I said it was okay. I told him again at the cash register that my hair was horrible! My words were more like...this is not good, as I was trying to keep me cool. Again, he said he thought it looked fine, "what is wrong with it? he asked", and again I showed and told him of all the chops and gaps. "No, it looks fine, he says" I was holding on to my temper at this point, but said "LOOK!! this is not my first haircut (I am in my 50's), I know bad and this BAD" Well ,I am sorry you think so, and what to you want? To not pay for it?? He said. We agreed that I would only pay for my Granddaughters cut...which I only agreed to as I wanted to run (my fight or flight had kicked in!!) outa there crying. I have since called their customer service. Crying and blathering on about my experience. A year of growing my hair back from my Chemo was destroyed, I said. What was I to do about my lost 7 or 8 inches of hair. Now all hacked away. An my Granddaughters haircut? Matter of factually, the girl on the line agreed to refund me the $ for her cut. Wait...what about my hair?!? Oh, would you like to see the manager?? she asks. OMGosh!!! So, tomorrow I will meet with the manager to see what IF anything can be done to make my hair somewhat presentable. The name of the guy who cut my hair is Michael (in case there are 2 Michael's there, this gentleman was African American about in his...maybe in his 30's) Ohhhh I should say....he comp'd her conditioning treatment. Because of our initial wait, he said. Now wasn't that nice of him. ALSO....I have hunks missing out of the back of my hair. I didn't know this until my daughter gasped when she saw me. Had me turn around for her and really about fell out!! I didn't know about the back, as he did not give me a mirror. Check back, as I will post some pics once i can figure out if I can and how.

The young brunette is a nice girl and all, but she has no idea how to cut hair... it smelled like…read moreweed in there so bad too, which is whatever but this is not a professional environment. I told her I didn't like it and she said she "gets good reviews" so pretty much I'm out of luck. Oh and it was $90.. Would not recommend to anyone that I like.

I went to Jamie for highlights, a trim, and eyebrow/upper lip wax. No wait and did a good job…read more Jamie is a sweet person with lots of personality. She makes you feel like her friend and will do whatever you need. I will go back.