My first mistake is making a hair appointment with someone I don't know. ‍ I had a semi formal…read moredinner to go to on Fri. Originally i was just gonna apply color myself ( im licensed) but for some reason i want to treat myself. So I made an appointment on Monday for 9:00 Thursday Thursday rolled around. I got sick, didn't get up till 9.... I don't want to pay for cancelation and not have hair done so I ask if I can come at 10, and they was able to. Well I might have been better to pay the $50 cancellation. Now got to the chair, they quote me a price that higher than what a basic cos ( shoulder length, thin, my pony tail is like an inch diameter) In my head I thought I was late maybe that why. But I didn't say anything and just went with it. The hairdresser wasn't chatty but I'd give a pass cuz I'm sick, she prob not trying getting what I got, and I'm late so she prob just want to work and finish the job. When I saw the way she apply the lightener, I felt kinda iffy about it. So I made small talk like how long have she been doing hair, she said 7 n a year at this salon. So I was like ok, she prob know what she doing. I might just be overthinking. Nope I was just watching show on my phone but mindful and ask how she want me to sit, not make life harder. Didnt care to look till the end, the hair look horrible but I paid anyway. $330! I should have refused to pay and asked for over color and pay for that only. So I left, then contact the manager, i told her that it look bad, i want to have color over, only pay for color over all and get refund the rest. She say no refund policy, they have 7 days guaranty, they will fix it. Then we plan out how to fix my hair the next day. So it somewhat fix but it not how I want it. The manager say it fixed, there will be no more additonal service now, no refund. Just stop responding.

This place cut more than half of my hair off when all i asked for was a trim. I told them i wanted…read morea trim so my hair would retain length better amd be more healthy. I also wanted my hair to look more feminine and have a round shape. They did pretty much the opposite. Its boxy, short, and masculine. Technically it is healthy, BECAUSE ITS TOO SHORT TO BE UNHEALTHY. Like this just ruined my day. I had thick, 4c hair. It used to be around 4 inches on the sides when stretched, and now its less than like 1. It used to be around 5 to 6 inches on top when stretched, now its like 2. Was Daisa who cut my hair. She barely listened, pretended to understand what i wanted and how my coil pattern worked, and it felt like she took advantage of the fact that i wasnt completel y sure of what i wanted her to do. She also constanly lied about taking off on 1/2 an inch. Here is a before and after.

Salon Lofts are rented out by individual or teams. When you have a service done at Salon Lofts, it…read moreis not being done by the business, but independent businesses, under one roof. These range from stylists to waxers. Many of the professionals who rent lofts allow for online booking through the Salon Loft website. With COVID, the waiting area is closed. Customers are to text who their appointment is with, and that person will let them know when it is safe to enter. My appointment was with Stephanie Castrucci. Stephanie took time cutting my hair. On that she did a good job. I would give the cut 4 stars. I was more impressed with the cut than the highlights. ALL other places I have had my hair colored at have shown color swatches to confirm the color I am describing is what they have. This has been the case no matter the stylist I have seen for color. (Unless it is a repeat appointment, and they remember my color.) Stephanie got right to mixing, with no visual confirmation. Resulting color was more oragne than I would have liked. Color also didn't go all the way to the roots in most places. This made the color immediately look like the hair had alreay grown out for a few weeks. The color I give 2.5 stars. I averaged the stars out to 3.

I have been seeing Danielle Carroll for 3-4 years. She used to be at Salon Beck downtown…read more Danielle is absolutely the best stylist I've ever been to. Search her name in the reviews at Salon Beck and you'll see what I mean. She has fixed my hair so many times. On my most recent visit she fixed my hair (yet again)- it had been dyed completely black by a stylist in California. She is an amazing colorist and her cuts are always perfect. I don't have to explain much- just tell her an idea of what I want and leave happy. Highly highly recommend.

I went there from a referral from a friend and wish i never did. I wanted a feathered bob and my…read morenatural color low lights. It seemed as tho she didnt know what she was doing since she kept asking someone elses opinion. I ended up with a head full off lop sided hair with red low lights and had way too much product and powder in my hair. I dont use product at all. I ended up going the next day to my regular salon ($5.99) and they FIXED the mistake I made by going to Regis Salon in Eastgate. WARNING,,,enter with caution!

Toni is the best! She always fits us in when we are ready for a cut. She goes above and beyond…read moreevery time. I've been many places and no one ever gets my cut right. Toni always does. I will never go to anyone else!

WOW, just wow... I…read morehave visited this place again for the second time and I am glad to meet with a Stylist name Kavona. She is a talented hairstylist who can design the shape of your hair. I am glad to know her and I will continue to see her once every month. You can make an appointment or walk-in at any time. I recommend SmartStyle to anyone. Thank you Kavona and the team.

This place is ok when your in a bind. It is open late until 9pm. I got my side swept bangs trimmed…read morehere while my husband did some grocery shopping during our time crunch lol. My bangs came out good. I walked in at 8:50 pm and got a chair within 2 minutes. They are very sweet too. I would go back if i needed to.

The young brunette is a nice girl and all, but she has no idea how to cut hair... it smelled like…read moreweed in there so bad too, which is whatever but this is not a professional environment. I told her I didn't like it and she said she "gets good reviews" so pretty much I'm out of luck. Oh and it was $90.. Would not recommend to anyone that I like.

Ask for Debbie. She is the best and you will not be disappointed. She provides an excellent…read moreservice, is very professional and experienced. Best haircut and wax on the east side. I cannot wait for my next appointment. She does a wonderful job.

Wonderful! I've been going to Melanie for about 10 years. Even before she owned the salon. She has…read morealways done my hair to perfection! She has been so helpful through multiple post partum hair loss and changes. I trust her completely with my hair. She and her team did my whole wedding party on our special day. Owning a salon can be very trying with all stylist changes. But she makes sure that all her stylist no matter what their skill level is prepared and trained to handle all clients! I've seen multiple stylists there when Melanie is gone and they all have been great. Highly recommend this salon and the Montgomery location.

Maria is the best! Thank you so much for my beautiful eyelashes. They look full, soft, and last so…read morewell. I always leave feeling more confident and happy. Maria is kind, professional, and truly cares about her clients. Her work is always flawless, and I receive so many compliments on my lashes. If you're looking for an amazing lash artist, I highly recommend her!

Holly is the best. She's cut my hair for years. I always leave happy with my haircut. It's also a…read morecomfortable atmosphere.

Highly recommend the services of Tasha Judge at this location. She is quick and skilled and gave me…read morethe best haircut I've had in years! Also, very affordable. I paid $20 for a shampoo and cut.

I love getting my hair cut here. Jessica really does a fabulous job. Jessica also did an…read moreoutstanding job fixing a bad haircut from another salon for my mother.

My daughter just came back after a terrible hair coloring experience. They clearly have no clue…read morewhat they're doing when it comes to coloring hair. I would not recommend anyone darken the door to this establishment.