This salon is very clean and stress free. I always get my hair done with Natalie. I usually do a…read morecut, color and sometimes highlights. I trust her to get the color I'm looking for. I've referred several people to her as well. She knows her stuff.

When you're charged an exorbitant amount of money, one should get a good quality color that lasts,…read moreand a correct, accurate haircut. Actually, the haircut was so bad, I had to get a re-cut elsewhere .... well, a re-cut of what was left of it. Won't be back.

I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

I recently had my hair done by Alisha and was unhappy with the results. When I returned to the…read moresalon to seek a solution, both Alisha and the owner were dismissive and made me feel unreasonable for requesting a fix. The owner was condescending, lecturing me on lighting differences rather than offering solutions or attempting to understand my concerns. Given the poor customer service, I am not surprised to see they are now closed.

Very welcoming and friendly! Listened to what I wanted and provided an excellent cut for my type of…read morehair.

I scheduled a consultation for a cut and color and was quoted a starting price of $120, with the…read moreunderstanding that additional services could increase the cost. My first appointment was scheduled for July 2 at noon, but at 10:44 a.m. that morning I received a text stating that the colorist was still sick and my appointment would need to be canceled. I was told someone would call to reschedule, and they did, booking me for 3:15 p.m. the following day. Then, around 11:00 a.m. on the day of that appointment, I received a second cancellation. While I understood that illness happens, having two appointments canceled with only a few hours' notice was disappointing. The next available appointment wasn't until July 9 at 6:15 p.m. When I rescheduled, I asked the scheduler whether there might be any consideration or gesture of goodwill given the inconvenience of the two late cancellations. She said she would discuss it with the owner and someone would get back to me. No one ever did. I arrived on time for my July 9 appointment, and there was no acknowledgment of the previous cancellations. At checkout, I was charged $145 instead of the quoted minimum of $120. When I asked about the additional $25, I was told toner had been required. While I understand that additional services can increase the price, it would have been nice to have that discussed before checkout. I had still planned to return because I had heard Adam was an excellent stylist. Today I messaged him that I was disappointed no one had followed up regarding my request after the two canceled appointments. His response was, "You also did a no show on your color and cut. So sorry that's our pricing. When she is sick I have no control of that." I replied that I had never missed an appointment. Both appointments had been canceled by the salon, and I had never even scheduled a color and cut together. I asked if he might have been confusing me with another client. His response was simply, "Oh okay." Everyone makes mistakes, and I completely understand that illness and scheduling issues happen. What disappointed me was the lack of communication, the failure to follow up as promised, and especially the assumption that I had been a no-show without first verifying the facts. A sincere apology or acknowledgment would have gone a long way. Adam may be a very talented stylist, but based on the customer service and how this situation was handled, I won't be returning.

If you're looking for the best salon experience ever, go to Saskia Salon. Truly just go here. You…read morewill not regret it. Tayler is an absolute color genius. She has an incredible eye for tone and dimension and somehow just knows exactly what will look beautiful and natural. Whether you want a subtle refresh or a complete transformation, she nails it every single time. Beyond her talent, Tayler is so kind and patient. She really listens, explains the process, and makes you feel completely comfortable and confident. There's zero pressure. Straight up professionalism, warmth, and serious skill. The entire experience feels elevated and welcoming. Best salon ever. I recommend Saskia Salon and Tayler 100000x over. If you want stunning color and a stylist you can completely trust, this is your place.

I got my haircut here about 3 weeks ago and it was wonderful. I have been here before but it's been…read moreyears -- when they were previously in a different space next door. I believe the gal who did my hair was named Bella. She is a lovely young lady with curly hair and the sweetest personality. She listened to what I wanted and did it very well! I chopped a lot of length off and she styled it so nicely after. I'll be going to her again next time. She is talented at her craft and very sweet to top it all off. Also want to mention that this salon has Kevin Murphy and Kerastase products for sure. This is actually how I originally found them -- I was looking to purchase Kevin Murphy products.

Love coming here. Always like the look and the layout of the place. I've been coming here for a…read morewhile now with my stylist, Julia. She's the best and always fun to work with. Easy to talk to and gets my hair cut right each time. Even helps me clean up my eyebrows when they get a little wild!

I sent a text and it was answered in a reasonable amount of time. My stylist was Nicole and she was…read morewonderful! She listenEd to me! I have curly hair and most don't listen to me. I really appreciated her and highly recommend her. Thank you Nicole for a great haircut and great conversation. Visitor from WA.

Grace has been my stylist for years which should tell you something. i have very fine hair and not…read morea lot of it. on my recent visit Grace said "I'm going to give you the best haircut you have ever had in your life. I'm 73. she wasn't kidding. Check out Grace. she is the best

I received my very first facial from Ish today! Gina was so wonderful and kind, she knew exactly…read morewhat to do and how to help me. I've had bad rosacea and acne for years now and nothing seems to help. I was nervous coming in because of how bad my skin is, but she was very gentle and kind with me. She had great products that felt like heaven on my face! Her massaging felt wonderful and her room was very calming. 10/10 highly recommend! Gina rocks you guys, go treat yourself to a facial from her!

I have been going to this studio since 2007 when I moved to Ahwatukee. I usually see Ramon, but…read moreany stylist in this studio is very skillful and professional. I highly recommend this salon.

I needed some really expert help. I'll be giving a TEDx talk soon, and it will be video recorded…read morewith 3 cameras and good light, so I need my hair to look its best. Although a senior citizen guy, I wanted to color my hair to give it a uniform natural appearance despite thinning and greying hair, too. You get one shot with a TEDx talk, so go for it! Immediately I was so glad I came to this Salon. Ramon, the owner with decades of experience, was both gracious and engaging, and made me feel at home with his fun sense of humor. Ramon listened intently to what I had done in the past and what I needed. We discussed color shades and shaping. He explained what we would do, and I knew I was in good hands. Ramon's coloring and styling were picture perfect -- exactly the look I hoped for! When I got home, my wife, who has a ton of experience with hair styling and color for herself, could hardly stop complimenting how great I looked. At one point later in the evening, she said, "I just can't count all the things he did right!" I'll be back again and again!

Marla is the best! I've been looking for a new stylist and was so glad to have gotten my haircut…read morefrom her. Her recommendations were spot on and she was great to talk with. The appointment was easy to make online and she even called me a day before my appointment to get an idea of what I was looking for in my cut.

We've been in two times since our first visit. Both Holly and Jenny do great work with curly…read morehair--better than any curly cut I've ever had. I think the long wait of our first visit was a one time thing. And they do have drinks and snacks up front if there's a wait. The pricing is more than reasonable for the quality of the service. I'm glad to have found Altered Ego and my family will be regulars here.

Kay does artistic work to tame my unruly locks, especially since I have 9(!) cowlicks scattered…read moreabout my head. Additionally she styles my wife's hair in a very pleasing yet easily maintained cut. Even though we are moving 90 miles away, we will continue to patronize Kay and Madison Avenue. They are a necessary luxury!

Please ask for Sasha ♥…read more I came in and was more blonde and I ask to go darker. I showed the stylist my inspo pictures and she made me super dark on accident. Madison Avenue salon quickly, rectified the situation by pairing me up with Sasha and honestly, I thought I would have to dye my whole head black lol but I was so happy with what Sasha did to my hair. She brought it back to life made me this honey color which I am in love with. I can't wait to come back to get my hair done! Thank you Sasha!!!